OneDrive is one of the most common file hosting services on the market. The fact that it is a tool developed by Microsoft, makes it fully compatible with Windows, in addition to that if you work with Office documents this is the best option because you can even edit documents online with lite versions of Word, Excel and Power Point. However, OneDrive is not exempt from having synchronization errors which can be caused by several factors; but don't worry, here you will know several reasons why your OneDrive is not syncing and we will review the solutions.
Q: Ultimately, my OneDrive is not syncing and I don’t know which is the reason. Would you help me to solve this problem?
Backing up files is one of the most important activities on your computer, thanks to this, you can rest assured that your information is safe regardless of what might happen to your hard drive or computer. There are many ways to do this process, including file hosting services.
OneDrive is one of the most popular, it is practical, effective and has full compatibility with Office files, a very attractive feature for millions of users who use these programs for their daily tasks, whether academic or business.
If there is a problem in the backup synchronization, it is natural that there is concern for the user, since after that the update of their files and the new information that may come to save on their computer may be in danger.
One of the most efficient ways to fix syncing problem with OneDrive is using AOMEI Backupper. This software has a very friendly user interface that greatly facilitates any backup and synchronization process. Below I will show you how to use it.
Step 1: Go to “File Sync”
Once the tool is open, go to the “Backup” section (located on the left panel of the window). Now click on the “File Sync” option.
Step 2: Assign a name to your task
Before going further, it’s advisable to name each backup task in order to help you to distinguish each backup process from other ones. You can do this by clicking on the “Task name” edit icon.
Step 3: Select the folder to Sync
Click on “Add Folder” and select the one or those which contain the files you want to sync with OneDrive.
Step 4: Customize the filter settings
If you have a Pro license, you will be able to set filter preferences to make your experience much more efficient.
Step 5: Select “cloud drive” option
Once you've edited the filter preferences, you must select the cloud drive option. To do this, you have to click on the “folder” icon.
Step 6: Select “OneDrive”
Once you’ve selected the “Cloud drive” option, a Window like this will be displayed. Please select “OneDrive” and click on “Ok.”
Step 7: Start the backup process
If all the preferences have been set up, you will have to click on the “Start Sync” button. As you have seen, the AOMEI Backupper tool is pretty simple to use and allows you to make any kind of backup process with great ease.
Fixing OneDrive sync issues in Windows 10 isn't difficult, however you will need to try various methods until you find the one that definitively solves the source of the problem. Below I will show you various methods that you can use to solve this problem.
One of the most effective methods to solve synchronization problems in Windows is through the application restart command using Command prompt.
Go to the Windows menu and type "Command Prompt", once its shortcut appears, right-click on it to run the tool as "Administrator". Once Command prompt opens, enter the following command: %localappdata%\Microsoft\OneDrive\onedrive.exe /reset
Now the OneDrive application will reset its settings and you can use it again. It is advisable to restart your computer before re-synchronizing.
Please note that OneDrive offers limited free storage capacity. Below I will show you how to check if you have free space on OneDrive.
Step 1: Open OneDrive “Settings”
To verify if you have free space available, you must open the OneDrive menu, located in the right corner of the Windows taskbar. Once you have opened the menu, click on "Settings"
Step 2: Go to “Account”
Once you have opened the "Settings" window, click on the "Account" section. This window will show the free space you have in the OneDrive cloud. Now, check that the Size of the file you want to sync with the cloud does not exceed the available storage capacity in OneDrive
Sometimes the problem is easier to solve than you think and it may be enough to close and reopen it to solve the problem. To do this, open the OneDrive menu, located in the right corner of the Windows taskbar.
Step 1: Close OneDrive
Once you have opened the OneDrive menu, click on “Close OneDrive”. Now all you need to do is re-open the App. Type “OneDrive” in Windows menu and click on its shortcut.
Data synchronization is a process that requires a source folder and a destination folder. If any of the two folders had a problem, it would cause the synchronization process to fail. Next, I will show you how to verify the status of both folders.
Step 1: Open OneDrive “Settings”
Open the OneDrive menu by clicking on its icon located in the right corner of the Windows taskbar. Once you have opened the menu, click on "Settings."
Step 2: Click on “Choose folders”
Now, go to the “Account” section and click on “Choose folders.”
Step 3: Choose folders
Here you can verify if your folders are correctly set up
You can try disconnecting and then reconnecting your OneDrive account to Windows. This process is quite effective since it checks the status of the folders you want to sync and your OneDrive account. Below I will show you how to do it.
Step 1: Go to “Settings”
Open the OneDrive menu, located in the right corner of the Windows taskbar. Once you have opened the menu, click on "Settings"
Step 2: Unlink the account
Go to the “Account” section and click on “Unlink this PC” and then click on “add an account.
Step 3: Log in
Once “Set up OneDrive” window pop-up appears, enter your OneDrive account and click on “Sign in.”
Step 4: Confirm
Now, a brief summary of the OneDrive features will be displayed. Once everything is okay, click on “Next.”
Usually, Windows users experience all kinds of software problems due to lack of Windows updates. To find out if your Windows is up-to-date, you must type "Windows Update" in the Windows menu. Once its shortcut appears, click on it.
Now, you just have to click on “Check for updates,” Windows will automatically search for available updates and ask you if you want to install them now or wait for the moment you turn off your computer.
It is possible that the synchronization problem is due to the lack of space on your computer. Remember that synchronization will create an identical copy of any file stored on the OneDrive cloud to your computer. This may saturate the available space on your computer without you noticing.
You can type "Storage" in the Windows menu to check the available space on your computer.
Syncing your folders with OneDrive is one of the most efficient ways to remotely access your information and makes any type of backup process easy. It is one of the most versatile and essential tools that exists today, however, with the help of AOMEI Backupper, you can optimize the synchronization process and avoid all kinds of problems that may arise through the manual process. Just make a few clicks and AOMEI Backupper will take care of the rest.