8 Solutions To Fix Outlook Error 0x800ccc13 Cannot Connect To Network

8 Methods To Fix Outlook Error 0x800ccc13 Cannot Connect To Network

Are you caught with outlook error 0x800ccc13 cannot connect to network? Though it might seem like an unsolvable issue, it is not! Read on to know all about the issue and how to resolve it.

Wondershare Recoverit Authors

Dec 21, 2020 • Filed to: Recover & Repair Emails • Proven solutions


MS Outlook is an email application that is used for personal and business communications. But the functioning of Outlook often gets affected due to some technical snag. '0x800ccc13 outlook error' is one of the typical issues faced after upgrading Windows OS. It halts the sending and receiving of emails in Outlook.

If you don't have enough knowledge of this error, it might seem like an enigma to crack. In this article, we have explained all the different aspects of the outlook error 0x800ccc13, including symptoms, causes, and various solutions to fix the error.

Part 1: Symptoms of Outlook Error 0x800ccc13

When you encounter an Outlook error, you might experience difficulty in accessing some of its features. Here are some of the sure short ways that indicate that you are facing the issue.

Part 2: Reasons behind the development of Outlook Error 0x800ccc13

Before we talk about the solutions to the problem, you must know of the possible causes. Numerous factors lead to the appearance of Outlook Error 0x800ccc13.

Part 3: Solutions to fix Outlook error 0x800ccc13

As a result of numerous causes mentioned in the article, the functioning of MS Outlook often gets compromised. If you come across outlook error 0x800ccc13, try to implement the solutions mentioned below and check if the problem persists or not.

Solution 1: Use Windows System Checker

Windows System File Checker or SFC is a tool that is incorporated in most versions of Windows. It's an efficient tool that is used for repairing corrupted system files in your Windows installation.

System File Checker can be run on command prompt in two ways - from windows and with recovery media.

Follow the steps mentioned below to fix this outlook error.

Step 1: Close the Windows outlook application.

Step 2: Go to the 'Start' tab and click on the 'command prompt.'

Step 3: Type 'SFC' or 'Scan Now' and hit 'Enter' on the Command Prompt window. Make sure that you don't enter it in the space of command prompt. It might take some time for the process to complete.

Enter scan now

Step 4: Once the process is completed, restart your system. Open Microsoft Outlook and check if the issue is resolved.

Solution 2: Check the immovable email in the outbox

Make sure that there's no email stuck in the Outlook. If you find one, delete it. Once you remove it, check if you can send emails, or it's still showing 0x800ccc13 outlook error.

There are various reasons why email got stuck in Outlook Outbox.

Solution 3: Update Outlook

One effective way to fix the 'outlook error 0x800ccc13 cannot connect to the network' is troubleshooting. You require to install the update patch from Microsoft's website. A large number of users face Outlook error, Microsoft addresses the issue and provides the Outlook driver update.

The process of updating the Microsoft Outlook is quick & easy and includes the following steps.

Step 1: Open any Microsoft Application such as word document.

Step 2: Click on 'File' and open the 'Account' option.

Step 3: Under 'Product Information,' select the 'Updates' option

Step 4: Click on 'Update Now.'

Solution 4: Alter Registry so that you can Fix Outlook Error

When you install the latest updates, sometimes the registry value gets changed. In such cases, you need to alter registry values manually. Follow the steps to know how to do so.

Step 1: Press 'Windows' and 'R' keys together. It will open 'Run.'

open dialog box

Step 2: Type-in 'Regedit' in the run command and open 'HKEY_LOCAL_MACHINE.'

enter regedit in run box

Step 3: Open the 'Microsoft' folder. Go to 'Windows' and open the current version folder.

Step 4: Select the 'Run' folder

select run folder

Step 5: If you see Outlook error 0x800ccc13, delete the file.

Step 6: Now 'Restart' your computer.

Solution 5: Start Outlook in Safe Mode

You can use Microsoft Outlook Safe Mode feature to resolve the network connectivity issue. It lets the email program open with a limited set of features. Moreover, it also blocks any extensions that might hinder the troubleshooting. So, if the application is recently crashed, it can be launched in safe mode.

Step 1: You can access the run dialog box by tapping the 'Windows' Key and 'R' together.

Step 2: Now, type-in 'Outlook' or 'Safe' in the Run dialog box.

type in run dialog box

Type scan in dialog box

Step 3: Check if 0x800ccc13 outlook error pops-up on the system or not.

If the issue doesn't resolve after opening your Outlook in the safe mode, it could be a result of some add-in.

Solution 6: Repair the PST file using ScanPST.exe

If all the methods mentioned in the article don't resolve the issue, there is a possibility that your Outlook PST file is corrupted. To repair it, you can use Microsoft in-built inbox repair tool called scanpst.exe. It fixes the corrupted file in the PST. It's an efficient tool that repairs any issues that are related to PST files (personal folders).

However, you must know that it can only rectify small corruption in PST. When the files are severely corrupted, then scanpst.exe won't be a viable solution.

Follow the steps to repair corrupt PST files using scanpst.exe.

Step 1: Make a copy of the corrupt files. Save it locally on a machine or to any other location.

Step 2: Open 'Scan PST' located in the mentioned location (C:\Program Files\Microsoft Office\Office12 (Outlook 2007))

Step 3: Run the Inbox Repair Tool and follow these steps.

Step 4: Tap on the 'Start' button.

Step 5: Depending on the version of Windows OS, you will either see a 'Find' or 'Search' option.

Step 6: Enter 'scanpst.exe' in the search box.

Step 7: Double-click on the Scanpst.exe file. It will open the Inbox Repair Tool.

Step 8: Enter the path and name of the PST files. As an alternative method, tap on 'Browse' for locating the file.

enter path and file name

Step 9: Click 'Start.' Run Scan PST multiple times until the error count is nil.

Step 10: Now, rename the repaired PST files.

Solution 7: By removing Outlook Add-in

Add-in is a feature that performs several actions that an Outlook doesn't necessarily provide. Sometimes, due to network latency of switching between multiple features, it slows down the rest of the Outlook.

If that's the case, follow the steps to fix the issue.

Step 1: Tap on the 'File' menu in Outlook.

Step 2: Find the options in the list.

Step 3: Now, go through the 'Add-ins' section.

Step 4: Remove the 'Add-ins' in an orderly fashion and try to find the faulty add-in.

Solution 8: Using an automated method of using professional PST Repair Tool

If none of the solutions solves the 0x800ccc13 outlook error, you can use a third-party app to fix the issue. Stellar Outlook Repair is software that scans corrupt PST files, fixes Outlook 0x800ccc13 Error, and allows you to save repaired data in different formats. It also recovers all the mailbox contents, including attachments, calendars, notes, and more.

Launch the app on your system and follow the steps below to fix the issue.

Step 1: Add PST file

Click on the 'Browse' or 'Find' option.

select pst files

Step 2: Repair the PST file

You will get a list of recoverable data.

Step 3: Scan and Preview Recoverable data

scan and preview recoverable data

Check the data recovered after the scan and preview it.

Step 4: Save the Repaired PST in the desired format

save repaired pst files

Now, save all the files you need in your desired file format.

The Bottom Line

0x800ccc13 outlook error is a typical error that occurs after software upgrades. Although you can reset your system to a previous date before your system was updated, it is not a feasible solution to entertain.

With the help of all the solutions mentioned, you will be able to rectify the outlook error. And if that doesn't work, you can always rely on Stellar Outlook Repair to fix the issue. Next time you come across such a problem after the Windows upgrade, you know how to approach the situation.

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