7 Methods to Resolve MS Outlook Error 0x80004005 in Outlook 2016/2013/2010?

7 Methods to Resolve MS Outlook Error 0x80004005 in Outlook 2016/2013/2010?

Frustrated with the Outlook error 0x80004005 in MS outlook? Here are the causes and methods to resolve the error and ensure that the mails are received without any errors or data loss.

Jul 20, 2020 • Filed to: Recover & Repair Emails • Proven solutions

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Microsoft Outlook is the most common email client which is greatly used by most of the business, corporate as well as home users. While using outlook, a common error with error code 0x80004005 occurs which is frustrating as it do not allow you to open the received emails.

This article outlines the causes of Outlook error 0x80004005 and also the methods to resolve the error in Methods to resolve MS Outlook Error 0x80004005 in Outlook 2016/2013/2010.

Part 1: Causes of Outlook error 0x80004005 There are many causes that are responsible for the error 0x80004005:

1. Script Blocked by an Anti-virus

Many times, anti-viruses in your PC can easily spot harmful code in an application even if it is clean. And with their feature of script blocking, your antivirus may block some script working on Outlook. This can appear an error code 0x80004005.

2. Malware Attacks

Malware Attacks on the Outlook files can be one of the main reasons to stop the scripts to run correctly and be the main reason for outlook error 0x80004005.

3. Missing or Corrupted Registry Keys

Registry Keys are those which stores settings, hardware devices and software programs, user preferences, and most important OS configurations. For an Outlook error 0x80004005 to come, it is enough if these keys get affected by any damage thereby hampering the functioning of Outlook.


Part 2: Methods to Resolve MS Outlook error 0x80004005 in outlook 2016/2013/2010

Method 1: Uninstall Norton Antivirus

Like any other antivirus available, Norton antivirus also has the script blocking feature which may cause the MS Outlook error 0x80004005 in outlook 2016/3013/2010. To avoid such error it is recommended to uninstall Norton Antivirus from your system.

Follow the below steps to uninstall Norton Antivirus:

Step 1: To begin with, use the Start menu of your Windows PC and go to “Control Panel”.

Step 2: Choose “Programs” after that.

Step 3: Now, hit on “Programs and Features”.

Step 4: In the list displayed, you can select “Norton Security” software.

Step 5: Subsequently, click on “Uninstall/Remove” button.

Step 6: Once this is done, a “User Account control” window will appear where you need to click “Yes”.

uninstall norton antivirus from pc

Step 7: After clicking, you can go along with the on-screen instructions. Wait until uninstaller does its job.

Step 8: After uninstalling it, restart your computer for the changes to reflect.

Method 2: Disable the Script Blocking feature in Norton Antivirus

If you don’t want to uninstall Norton antivirus from your system and want the Outlook error 0x80004005 not to trouble, you can do it by disabling the script blocking feature in Norton Antivirus. This can be done by following the below steps:

disable script blocking norton

Method 3: Disable the New-Mail Notification Feature in MS Outlook

As the Outlook error 0x80004005 occurs while receiving email, you can disable the New-mail notification in Outlook such that error doesn’t occur. We are demonstrating the steps for outlook 2016. Follow the below steps:

Step 1: In Outlook, open the “File” menu and from the drop down, select “Options”.

disable new mail notification 1

Step 2: In the “Outlook Options”, Go to “Mail” tab.

Step 3: Simply uncheck the “Display a Desktop Alert” option given in the “Message arrival” section.

disable new mail notification 2

Method 4: Scan your system for Virus infections

As malware or virus attacks effect the scripts of the applications in your computer. It is very important to scan your system for virus infections regularly. There are two ways to scan your computer for virus which include:

Way 1: Launch your antivirus application in the system and got to scan and click on it for the entire system.

Way 2: Open Windows explorer, right click on the file or directory and select scan to scan for viruses individually.

Method 5: Clean the Registry

A registry is the Windows storage component that has all the information related to software and hardware installed on your computer. If any of the files are corrupted in the software, you can clean up the registry. But it is very important to note that before cleaning the registry you have to take the backup of all the files.

Follow the below steps to take backup and manually clean the registry:

Step 1: Click on “Start” to begin.

Step 2: Press “Windows+R” to open Run dialog box.

Step 3: Type “regedit” and click “OK”.

Step 4: In “Registry Editor”, open “File” menu.

Step 5: In the drop down, select “Identities”.

Step 6: In the drop down, select “Export”.

Step 7: Save the Backup File.

registry editor

Step 8: After the backup file gets saved, select the files that are harmful and delete them.

Method 6: Create a new user account and delete your old one

This method can be followed if there is no big use with your old account because if you delete your old account all the mail preferences and settings will be deleted. If the error still persists, you can create a new user account and access your outlook mail by following the below steps:

Step 1: Open Outlook at the outset and then select “File”. Click on the “Add Account” option.

create account 1

Step 2: In the next window, enter the details and password and click “Next”.

create account 2

Step 3: In the Next window, if prompted enter your password again and select “Ok” and then “Finish”.

Step 4: To delete the old account, in “Account Settings”, select the account you want to delete and click “Remove”.

Method 7: Repair PST File with the help of Professional PST repair Tool

PST file is the outlook mail user file which contains important data like email contacts, attachments, calendars. As this data gets accumulated on a daily basis, size of the PST files increases which affect the performance of Outlook and also leading to data loss.

If such scenario arises, it leads to the Outlook error 0x80004005. To resolve these errors, “Stellar Toolkit for Outlook” offers the “Repair Mailbox” option to repair the damaged or corrupted PST files. It has a user-friendly interface which allows you to preview the file before saving and easily import the file to Outlook to access all the mail items.

To repair the outlook PST file using “Stellar Toolkit” follow the below steps:

Step 1: Launch the Program

Launch “Stellar Toolkit for Outlook”. The main interface is displayed as shown below:

stellar repair 1

Step 2: Add the PST File

On the Right hand pane, click “Repair Mailbox” and click on “Browse” to select the PST file from desired location and click “Repair”.

stellar repair 2

Step 3: Repair the PST File

Once the process of Repair starts, the progress will be displayed showing the progress of ongoing scanning process. Once the repair is successfully completed, all the recovered PST files will be displayed on the left pane.

stellar repair 3

Step 4: Preview and Save the Repaired File

Once the Recovered PST files are received, you can click on the file and preview it. After preview and if it is the desired file, you can save the file by clicking on “Save Repaired File” under Home.

Stellar allows you to save your files in PST, EML, MSG, RTF, PDF, and HTML formats. You can also save your file by selecting your desired location on computer.

stellar repair 4

Once file is saved, a dialog box is displayed showing that the repaired files are saved at your desired location.

stellar repair 5


The Bottom Line

This article outlined the process to be followed when we receive Outlook error code 0x80004005 in outlook 2016/2013/2010. It is frustrating and disappointing when you lose all your outlook mail configurations, contacts, files etc.

You can be stress free using the “Stellar Toolkit for Outlook” as it is the easy to use and user friendly software that helps you to repair the PST files without any technical assistance. Follow the above mentioned steps and get back all your lost mail data.

Amy Dennis

staff Editor

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