How to Resolve Outlook 0x800cccdd IMAP error in Outlook 2016/2013/2010/2007

How to Fix Outlook 0x800cccdd IMAP error in Outlook 2016/2013/2010/2007

Facing 0x800cccdd IMAP error while accessing your Outlook? Learn here the reason behind it and ways to fix it manually or with Stellar Outlook Repair.

Wondershare Recoverit Authors

Oct 13, 2020 • Filed to: Recover & Repair Emails • Proven solutions


When you send or receive the email from your Outlook, have you received 0x800cccdd IMAP error? Yes! You might be getting the message – Your IMAP server closed the connection. When you get this error, it restricts you from using Outlook features or functions and also stops you from transferring emails.

If you are also experiencing the same, read this article to learn the reasons behind the 0x800cccdd error and how to fix it. Read on to understand the detailed steps.

Part 1: Reason Behind IMAP Server Closed Connection Error Code 0x800CCCDD

When you receive the 0x800cccdd Outlook error, an error message display's on your screen. Your Outlook also starts constantly freezing after adding a new account. Though you receive such symptoms because of this error. But have you ever thought about what could be the possible reasons for such error?

Part 2: How to Fix MS Outlook Error Code 0x800cccdd?

As you are now aware of the reason behind the 0x800cccdd IMAP error, proceed to learn how to fix it effectively and browse Outlook without facing any issue. The steps are almost the same, with a slight variation in the different versions of Outlook. We are discussing here steps for 2010, 2016, and 2007 Outlook versions.

For Outlook 2010

If you are an Outlook 2010 users and receiving the 0x800cccdd outlook 2010 error, you can solve it with the below detailed and easy steps:

Step 1: Open Outlook and click on "File"

file option selected

Step 2: Click on "Options" and then on Advanced -> Send/Receive

advanced and send receive option selected

Step 3: Uncheck "Schedule Automatic Receive.."

schedule automatic send receive option highlighted

You can find this option under "All Accounts" after clicking on the send/receive group.

Step 4: Close and Restart Outlook

Your error is resolved, now you can use your Outlook easily.

For Outlook 2016

Outlook 2016 users can fix the error with the below steps:

Step 1: Look for Send/Receive option in the Outlook toolbar

send receive option highlighted

Step 2: Click on Send/Receive Groups

send receive groups option highlighted

Step 3: Click on Define Send/Receive Groups

define send receive groups highlighted

When you click on Send/Receive Group, it will expand the options.

Step 4: Disable automatic send/receive option

automatic send receive option unchecked

Step 5: Settings are changed, close it open Outlook, your error is fixed.

For Outlook 2007

Now let us discuss steps for 2007 Outlook users.

Step 1: Open Outlook and click on Tools

Step 2: Select Send/Receive option from the drop-down list and click on Send/Receive Settings

tools send receive options highighted

Step 3: In Send/Receive Settings, select Define Send/Receive Groups

2007 define send receive groups option

Step 4: Now uncheck schedule automatic send/receive every

all accounts schedule automatic send receive option highlighted

Step 5: Close Outlook and restart it.

Part 3: Alternate Solution to Fix 0x800cccdd IMAP error in Outlook

If the problem is not fixed with the above steps, use Stellar Outlook Repair to fix it. It is the best software with advanced PST repair that restore PST files with full precision and integrity.

Whether the file is severely corrupt or is very large, the software can repair all. Here are the steps that will guide you in using the software.

Step 1: Add PST file

file selected

Click on Browse or Find to select or search for your PST file. If you know the location, you can tap on "Browse" or else go with the "Find" option.

Step 2: Repair the PST file

repair in progress

After selecting your PST file, click on Repair. It will begin the repairing process. While the process is ongoing, you can stop the scan in-between any time. The software displays the processing of the files in the progress bar.

Step 3: Preview and save

preview of the file

When the repair process completes, the software lists all the repaired files in the left side panel. Double-click on any of the file to view it. Confirm after viewing the file. When you are satisfied that all your files are repaired, click on "Recover." When prompted, select the path where you need to save the file.

Your PST files are repaired, now you can use Outlook without any issue.

The Bottom Line

Microsoft application, Outlook, is the most preferred medium of communication among business professionals. As it is used for your official purpose, so the documents or emails stored on it are of great importance to you.

But while accessing Outlook when you come across 0x800cccdd IMAP error, you get worried about your stored data. The error does not allow you to access your Outlook. We have discussed the reason behind it above and also mentioned the steps for Outlook 2007, 2010, and 2016 versions to fix this error.

After performing these steps, if the error is still not resolved, Stellar Outlook Repair is the best software to fix this error. We recommend using this advanced software that repairs and recover all your corrupted PST files.

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