How to Fix the 'DNS server isn't responding' Error

Dec 26,2019 • Filed to: Partition Solutions • Proven solutions


In this article, we provide you with 11 solutions to fix issues you may encounter with regards to your DNS server. Problems with DNS are not as rare as you think. When your DNS server isn’t responding, access to any website is restricted. It may be frustrating if you’re trying to do a quick search for a paper or a work-related task.

Overview of DNS server isn't responding

If you’re always on your computer browsing the internet, you may come across issues with DNS. The prompt may look like this: The DNS seraver isn’t responding. Your computer appears to be correctly configured, but the device or resource (DNS server) is not responding. Access to any website requires you to access your DNS server first. Only then you will be able to enter a website. So if you’re having problems with it, your internet surfing session is obviously interrupted.

This usually happens for many reasons. Finding out where the issue is coming from is essential in fixing the problem.

Fixes for “DNS server not responding”

Here, we provide you 11 easy fixes to your DNS server issues.

Solution 1. Change the DNS Server

  1. On the Start menu, look for Network Connections or just simply type in Network Connections in the search bar beside the Start menu.
  2. Go to Network & Internet and choose the connection type on the left-side menu. On the right-side menu, select Change adapter options.
  3. Right-click on the network and click on Properties.
  4. Make sure Internet Protocol Version 4 (TCP/IPv4) is checked and select Properties.
  5. Click on Use the following DNS addresses. Under Preferred DNS server: type in
  6. Under Alternate DNS server: type in
  7. Select OK.

Solution 2. Disable IPv6

  1. Search for Network and Internet in the search bar or simply go to Control Panel. Select View network status and tasks.
  2. Select the type of connection you’re using and click on Properties.
  3. Remove the check beside Internet Protocol Version 6 (IPv6)
  4. Click OK.

Solution 3. Restart Your Router

Find the switch button of your router and turn it off. If you can’t find the any buttons or your router simply doesn’t have one, unplug it from the outlet. After a few seconds, turn it back on. This will restart your router.

Solution 4. Enter MAC Address Manually

  1. Type in Command Prompt in the search bar and click.
  2. Select Run as administrator.
  3. Allow the app to make changes to your device by clicking Yes
  4. A window will now appear. Type in ipconfig /all and hit Enter. Don’t forget to include the space before “/all”.
  5. Find the info beside Physical Address and jot it down because this will be used later.
  6. On the Start menu, select Network Connections and go to Network & Internet.
  7. Choose the connection type on the left-side menu and select Change adapter options on right-side menu.
  8. Click on the connection type and choose Properties.
  9. On the pop-up window, make sure that th Client for Microsoft Networks box is ticked off. Then, select Configure.
  10. Go to the Advanced tab and under Property, click on Network Address.
  11. Enter the information from Step 5 under the Value space.
  12. Select OK.

Solution 5. Reset IP and Clear DNS Cache

  1. In the Search bar, type in Command Prompt and select Run as administrator.
  2. Allow the app to make changes to your device by clicking Yes
  3. On the command window that will appear, enter the following commands correctly and hit Enter:

netsh int ip reset

netsh winsock reset

ipconfig /flushdns

ipconfig /renew

Solution 6. Start PC in Safe Mode

  1. Restart your computer and hit on F8 key.
  2. Press on the arrow down button on the keyboard to select Safe Mode.

Solution 7. Update Drivers

The most convenient way to do this is to download a driver installer.

There is a manual way you could do this but it will require an Internet connection.

  1. In the Search bar, type in Device Manager.
  2. Under the Network adapters section, click your network adapter and then Update Driver.
  3. Under the “How do you want to search for drivers?” prompt, select Browse my computer for driver software.

Solution 8. Disable Antivirus Softwares

Usually, you can disable your antivirus software by going to the settings of the program. If doing this still doesn’t solve the problem, switch to another antivirus software.

Solution 9. Turn off Secondary Connection

  1. In the Search bar, type in Network Connections and select Network & Internet.
  2. Go to Network & Internet and choose the connection type on the left-side menu. On the right-side menu, select Change adapter options.
  3. Click on your connection type and choose Disable. Do this with other connection types.

Solution 10. Switch off Peer-to-peer Feature

  1. Go to Settings and underUpdate & Security, look for Update settings. Now click on Advanced options at the bottom of the window.
  2. In the window that will pop up, select Delivery Optimization.
  3. Swtich off Allow downloads from other PCs.

Solution 11. Watch a detailed video guide

To make it easier, you can watch the video on how to fix DNS server error.

With all these solutions, you’ll surely find the one that will fix your DNS issues. Make sure to carefully follow the instructions and you will start surfing the internet in no time.

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