How to Fix Windows Update Stuck at 0%

Jul 26,2019 • Filed to: Partition Solutions • Proven solutions

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There is nothing worse than being stuck when trying to download or install anything on your computer. It’s definitely a waste of time for most users to find a Windows Update stuck. In this article, we’ll provide you with 5 methods you can use to fix this annoying issue.

There are a couple of reasons that a Windows Update will get stuck at 0%. It could mean that something is interfering with it like an antivirus software or other software conflicts.

How to Fix Windows Updates Stuck at 0%

Here are 5 amazing ways on How to Fix Windows Updates Stuck at 0%.

Method 1: Turn off non-Microsoft services (Clean boot)

1.Launch Run by pressing Windows + R on the keyboard or typing Run in the Search bar.

2.Once Run is open, type in msconfig to launch System Configuration.

3.Now, the System Configuration window will open. On the General tab, click on Selective startup. Under this, there are three boxes. Unmark the box next to Load startup items.

4.Now, go to Services section of System Configuration. This will show you a list of the services. Under the list, you’ll find Hide all Microsoft services. Make sure that the box beside it is marked. Then, select the Disable all button found on the right portion of the window.

5. Now, switch to the Startup tab of System Configuration. Select Open Task Manager.

6.Inside the Task manager, you will see a list of items. Right-click on the items and then click Disable. Do this for the other startup items.

7.Select OK then reboot your PC. See if Windows Update is working well.

8.Launch Run again by pressing Windows + R on the keyboard or typing Run in the Search bar.

9.Once Run is open, type in msconfig to launch System Configuration.

10.Under the General tab, click on Normal startup then click OK.

Method 2: Change the name of SoftwareDistribution Folder

1.Launch Command Prompt by pressing Windows + X on your keyboard. Click Command Prompt (Admin)

2.On the command line, type in the following commands, pressing Enter after each line.

net stop wuauserv

net stop cryptSvc

net stop bits

net stop msiserver

3.Then, type the commands below and press Enter. This will rename the folder.

ren C:\Windows\SoftwareDistribution SoftwareDistribution.old

ren C:\Windows\System32\catroot2 catroot2.old

4.Do the same with these commands. Don’t forget to press Enter after every command. You may need to restart your PC after this to save and apply the changes.

net start wuauserv

net start cryptSvc

net start bits

net start msiserver

Method 3: Turn off Antivirus/Antimalware Software and Windows Firewall

1.Locate the Antivirus program you’re using and right-click on it. Click on Disable on the drop-down menu.

2.You will be asked how long you want to disable the antivirus software. Select the duration and hit OK. (It’s advisable to choose the shortest time available)

3.After you perform this step, launch Windows Update again and see if the error persists.

4.Launch Control Panel by looking for it in the Start menu or typing control in the Search bar.

5.Go to Windows Firewall by selecting System and Security.

6.On the left-side menu, click on the option Turn Windows Firewall on or off.

7.Click on Turn off Windows Firewall and perform a reboot of your PC.

8.Once your PC reboots, try to launch Windows Update again and see if the error is fixed.

9.Remember to turn on the Firewall back again after you’ve fixed the issue.

Method 4: Launch the Windows Update Troubleshooter

1.Launch Control Panel by looking for it in the Start menu or typing control in the Search bar.

2.In the Search bar of Control Panel, type in Troubleshooting and click on Troubleshooting.

3.On the left-side menu, click View all.

4.On the list of items you can troubleshoot, click on Windows Update

5.Proceed with the Troubleshooting by following the instructions prompted on the screen.

6.You may need to reboot your PC before attempting to update Windows again. See if the error is still there.

Method 5: Remove SoftwareDistribution Folder

1.Launch Run by pressing in Windows + R on the keyboard. In the Run box, type in services.msc and click OK.

2.This will launch the Services app. On the list of services, look for Windows Update and right-click on it. On the drop-down menu, click on Stop.

3.On File Explorer, go to Drive C. Then find the Windows folder. Then, locate the SoftwareDistribution folder.

4.Open the folder and delete all the files within that Software Distribution folder.

5.Then, go back to Services list and locate Windows Update again. This time, choose Start.

6.You may need to restart your PC before attempting to update again. See if the error still persists.

It’s always a good idea to regularly update your Windows. Don’t be discouraged if you ever experience an error like this. Hopefully, any of the five solutions above helped you solving the problem of Windows Update being stuck.

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