All Sony Mirrorless Camera Errors and Their Solutions

List of All Sony Mirrorless Camera Errors and Their Solutions

Photography is becoming a major part of life as we know it. We simply love to capture moments before they pass, and with time, they became a part of our legacy. That is why when your camera malfunctions it might seem like the end of the world.

Wondershare Recoverit Authors

Nov 25, 2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions


Whether your Sony mirrorless camera is new or old, you may from time to time encounter one or more error messages. Let's take a look at some common problems and how to solve them.

Error 1: "Camera Error Turn Power Off Then On"

camera error

A quick search on the internet reveals that this is by far the most prevalent error on Sony mirrorless cameras. But what does it mean?

If the error appears when you are recording videos, the recorded videos go corrupt. Recover corrupted recorded videos.
- 2 minutes to read it.

If the error message comes right after an accident, it would be good to consider it during the repair.

Solving this problem is not exactly easy but neither is it impossible.

You may just have to visit the repair center if that is the case or if after power cycling it works for a while then shows the error message again.

Error 2: "Unable to Display"

unable to display

Another common error on this type of camera is the "Unable to Display" image error. Some of the causes of this error include:

Now that you have a clue on the probable causes of the error, let us go through some possibilities on how to recover images and resolve the error:

After you apply the changes, restart the camera and open images then save them in the desired location.

If after all this you cannot access images, try using professional photo recovery software like Recoverit. It can help you recover deleted or lost photos from any device including SD cards, laptops, USB flash drives, and other external hard drives.

Error 3: "Cannot Recognize Lens. Attach It Properly" Error

cannot recognize lens

The above error identifies the problem. But how can you resolve it?

Error 4: Camera Overheating

camera overheating

Even though this camera is a reliable device, it could at times stall due to overheating. This often takes place when you shoot on video or continuous-shot mode. In such cases, the internal components of the camera might generate so much heat that they risk damaging the camera.

To avoid such an eventuality, the camera sends the above error message when the temperature of internal components rises above a set limit. When you get this message, it is best to turn off the device for between 10 and 15 minutes.

That should be ample time to allow everything on the inside to cool down to acceptable levels.

Error 5: Incompatible Battery

incompatible battery

Once again, this is a self-explanatory error message. If the battery pack you have on your camera is not compatible, you need to replace it.

However, if you are certain that the battery you have is correct, the message could mean that the battery is malfunctioning. Here is what to do in that case:

If none of the options solve the issue, it might be time to visit the repair center.

Error 6: Card Error

card error

You will get this error message when the memory card you have on the device is incompatible. But that does not necessarily mean you need to replace the card. Rather, all you need to do to resolve it is to format the card.

Take care to use in-camera formatting rather than doing so on a PC. Note that if there are any media on the card, formatting will erase everything. Therefore, take a backup of it if you have important photos or videos in it.

If you format the SD card without any file backup, turn to the guide on recovering formatted photos.
- 2 minutes to read it.

Error 7: No Lens Attached and Shutter Is Locked

no lens attached

When you get this message, it implies that your camera has locked the shutter. The reason for this is that for some reason it thinks that you have not attached a lens. If this is so, the easiest resolution is to attach a lens. Alternatively, you may simply need to realign the lens as outlined above.

However, in most cases, you may already have a lens in place and still get the message. One of the possible reasons for this could have to do with the contacts between the lens and camera.

Error 8: No Memory Card Inserted and Shutter Is Locked

no memory card

Another error message similar to the previous one has to do with a locked shutter which results from memory card issues.

Error 9: Set Date and Time

In many cases, you will get this message on a camera on which you have set the time and date. That would imply that the internal battery on the camera does not have any power. This often happens when the camera remains unused for an extended period.

Error 10: Power Insufficient

power insufficient

In case you get this message, simply recharge the camera as it does not have enough power to carry out the task you have selected.

On the one hand, it could mean that your device simply needs a recharge. But on the other, it might indicate a battery problem.

Error 11: System Error

system error

When you see "System Error" on your camera, the problem is unspecified. But it is serious enough that the camera cannot function before you address it.

In case the error message persists or keeps resurfacing time and again, it may be time to visit a repair center.

Error 12: Format Disabled

format disabled

You might try to format your SD card only to get this message. If this happens, it could be that the SD card is locked and you cannot make any changes to it in this state. Fortunately, it is usually a simple problem to fix.

Remove the card and check the side for a small toggle switch. It is likely in the lock position, so slide it to the Unlock position. Then mount it back and try formatting again.

Taking Matters Into Your Hands

Sony mirrorless cameras are a great option for taking your imaging ambitions beyond the smartphone. However, great image moments do not wait and an error message could be your worst undoing when you encounter such moments. So just recover lost camera photos instantly.

With the above description of errors and their solutions, you might be able to solve such challenges without requiring a trip to the repair center.

Recoverit author

Eleanor Reed

staff Editor

(Click to rate this post)

Generally rated4.5(105participated)

Home > Resources > Photo/Video/Audio Solutions > List of All Sony Mirrorless Camera Errors and Their Solutions