How to Fix 0xc10100aa Error in Windows?

How to Fix 0xc10100aa Error in Windows?

If the Microsoft Movies and TV application is not working and showing a “0xc10100aa” error, it signifies that the video is not playing. Figure out the several reasons and ways to fix them here.

Wondershare Recoverit Authors

Oct 13, 2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions


0xc101aa is a type of error displayed when the Windows media application is unable to play your selected file. It can happen if the file is corrupted or the media player is facing some issues. But several other reasons can cause this problem.

This article will introduce you to the 0xc10100aa error, different solutions to fix it, and how to prevent this error.

Part 1. What is 0xc10100aa Error in Windows?

Several Windows users might have encountered the same problem that the Microsoft Movies and TV application is not working and showing a "0xc10100aa" error. This error signifies that the video you are trying to play is not working due to some reason.

There are several reasons why you receive this error:

Part 2. How to Fix the 0xc10100aa Error in Windows?

Error "0xc10100aa" in the Movies and TV app is a common issue for several Windows users. As you open a Vide file in this in-built app, you receive a message "Your device does not contain enough memory to run this," including an error code. If your system has enough disk space, then it could be a matter of annoyance and curiosity.

The error "0xc10100aa" in this application on Windows might occur because of the virtual memory problem or small paging file size. The overuse of resources by the background programs or a malware attack can also be the same.

These are the solutions that can help you to resolve this particular problem.

Solution 1. Check and Install Drivers

This is a common solution for this type of problem. If you find that any of your system drivers are missing, you must check thoroughly and install the missing driver to resolve the issue.

Step 1: Right-click on the Windows button and click on "Device Manager."

Step 2: You will receive a list of devices; in that list, select "Display Drivers" to expand it.

select display adapters

Step 3: Then, right-click on the device and click on "Uninstall."

Step 4: Make sure that the option to delete the driver package from the computer is selected and checked so that the installed driver package is removed.

Step 5: Visit the Action menu.

Step 6: Select "Scan for Hardware Changes" to re-install the deleted driver.

scan for hardware changes

Step 7: Then, you must close and restart your system.

Solution 2. Play Videos with Other Windows APP

If the problem is still not fixed when you have re-installed the drivers, you must go for a third party application, as it is capable of justifying the error. Several Windows users have reported that their problem stopped occurring, once they have shifted to a third-party video player application like VLC media player.

So, if you are facing the issue again, try playing your file in this program. Here is the guide to install and use VLC media player to prevent the Error Code 0xc10100aa:

Step 1: Open the browser and visit the VLC media player website. Once you get there, click on the "Download" option to download the latest version of VLC.

Step 2: When the application is fully downloaded, double-click on the icon, and follow the instruction to install the software.

Step 3: When the installation process is complete, close the installation window. Then, try playing your audio/video file, which was failing previously. Right-click on the selected file and click on "Open With," then select VLC media player.

Step 4: If your audio and video content is playing without any issue with a third-party app, you must continue to play your content while staying away from in-built apps that are causing problems.

Solution 3. Update Windows Computer

If you are facing issues while playing your audio and video files and continuously receiving an error message "0xc10100aa," you must try updating your windows computer. As it can help resolve the issues, and your system will be up to date.

Step 1: Click on the Windows button and search for Settings.

open settings

Step 2: In the Settings window, open Update and Security.

open update and security

Step 3: In that section, select "Windows Update."

Step 4: Then click on "Check for Updates."

Check for updates

Step 5: Install all the updates that are pending on your system.

Solution 4. Fix Windows Movies & TV App

If your audio and video files are still not playing in Windows Movies and TV app, then it would help if you tried fixing it. Some methods can help you to fix the issue.

Method 1: Check your system settings

Make sure that your system's region, language, date, and time settings are correct.

Step 1: Open the start menu, click on Settings, and select "time and language."

Step 2: Make sure that all the setting of region, language, date, and time is set up correctly.

check settings

Method 2: Delete the Temp folder

By deleting the temporary files on your computer, you can easily remove the glitches that are restricting Movies and TV app to run correctly. Here is the procedure to delete the temp folder on Windows.

Step 1: Press the Windows + R key to open the Run Box.

Step 2: Then type "Temp" in the dialogue box, and press Enter.

Step 3: Select all the files, right-click on them, and select Delete.

Delete all files

Method 3: Reset the internet settings

There might be some internet problems when the Movies and TV application cannot play videos on Windows. You can reset the internet settings on the Windows's default web browser, Internet Explorer.

Step 1: Open Internet Explorer.

Step 2: Select the Tools and open the Internet option.

Step 3: Click on the advanced tab and select "Reset."

Step 4: A pop-up box will appear, click on Reset.

Method 4: Restore the Windows Library

Here are the steps to restore the Windows Libraries on Windows Explorer.

Step 1: Open the Libraries.

Step 2: Select Libraries, located in the left column.

Step 3: Right-click on the Libraries and select "Restore Default Libraries."

This restoration process will never damage the data present in the Libraries.

Method 5: Re-install the Movies and TV App on Windows

If any of the above methods cannot resolve your issue, you must consider reinstalling the application. These are the steps to uninstall and reinstall the Movies and TV app.

Step 1: Open the Start menu and Type "Windows Powershell."

Step 2: Right-click on the icon and select "Run as administrator."

Step 3: Then type the command "remove-appxpackage" in the Powershell yo uninstall the Movies and TV application.

Step 4: Also, you can re-install the Movies and TV application from the Microsoft App Store.

Solution 5. Repair Corrupted Video Files

If you cannot fix the video file that is already saved on your system, you might have an issue with the media player or the video file itself. To fix error 0xc10100aa, you can try playing it on some other application or repair the corrupted files.

If your video file is corrupted, you must use a professional repair tool like Recoverit Video Repair. It is a reliable application that can repair the videos of every significant format like AVI, FLV, MP4, MKV, MOV, and more.

From a basic error in file to some syncing problems, and from video corruption to the damaged videos, this application can fix the video files under all scenarios. It provides two repairing modes, advanced and quick video repair, which can select as per your needs.

These are the easy steps to fix the saved video files on your system.

Step 1: Load the corrupted and damaged videos

You must install and open the Recoverit Video Repair toll on your system. Drag the video files that you want to fix and drop them on the application's home screen. You can also click on the '+' icon to open the browser window to select several videos to load.

add video

Step 2: Fix the added video files

Once all the video files are added, you must click on the "Repair" tab to begin the process. You can load multiple or a single video file as per your needs. Then allow the tool to complete the process, and don't interrupt the process to get the best results.

repair video

Step 3: Save the repaired videos

You will receive a notification once the repairing process is complete. Now, you can save the repaired video files wherever you want them on your computer.

save video

Step 4: Perform an advanced repair

If you are unable to fix the video file in the quick mode, then you must click on the "Advanced Repair" option in the application. Then a tool will ask you to upload a sample video file that is of the same format. The tool will remember it as a reference to perform an advanced repairing procedure on the video file. At last, click on the Repair tab to fix your video file.

add sample video

Part 3. How to Prevent 0xc10100aa in Windows

"0xc10100aa" is a type of Windows Films and TV error that does not allow you to play your video files.

The error might flash if it is unable to run the operation as the application's location has changed. You can also try re-installing and uninstalling the app to check if it helps you resolve the issue.

Here are some ways to prevent the error from coming.

1. Prevent Video File Damage

You must always avoid damaging the video files, as it is the main reason that causes this error. Be careful while shifting your files from one place to another.

2. Prevent Windows Movies and TV Crash

If your Windows Movies and TV application crash somehow, you will not be able to play your video files on that app. It can happen if you change the location for the application, or any type of malware deletes any file from the application.

3. Use System File Checker

Some of your Windows files might get corrupted or accidentally deleted from your system that can interfere with your system's ability to play the audio and video files.

So, you must use the System File Checker application to fix the corrupted or missing files.

4. Try Reinstalling the Video Compression

Sometimes resizing your file size can corrupt or damage the original file. It can happen if the compression process is not completed or interrupted. So, you must try reinstalling the tool, as it will have new files and will prevent the video file corruption.

5. Fix the error by updating codecs for the Windows Media Player

Here are the steps that can help to update video codec files automatically:

Try playing your file again. If the media player wants to install a codec file, just click on Install.

Part 4. Have a Snap chat of Video Error Code


Error code 0xc00d36c4 is a type of media error that might show up when the user tries to open an audio/video file, right after the fresh Windows installation.


Error code 0xc00d36e5 is a common issue with Windows 10 users. It usually occurs when you try to play videos in Windows Media Player or Movie Maker.


The 0xc1010103 error code is used by the Windows OS to alert the system users and programmers to an issue. Mostly it happens if a user tries to play a corrupted video file using the default Windows media player.


This error is indicated whenever the location of the application is changed. You can resolve the issue by trying reinstalling and uninstalling the application.


This kind of error is displayed when the file is not playable. It mostly occurs when the file is corrupt, the file extension is incorrect, or the file type is unsupported.


Whenever you try to modify or rename the details of an MP3 or MP4 files, this error code will come up.


The error 0xc00d3e8c occurs when the file you selected is not in the supported formats. You can try changing the extension to play the media files.

Closing Words

When the video files are not working on your system, it's either your media application attempts to play them incorrectly or if the video file is corrupt. Video file corruption can be caused by something as basic as a changed extension or something serious as malware or virus.

This article covered several causes and solutions to fix the 0xc10100aa error. So, read it carefully if you want to repair your corrupted file.

Recoverit author

Eleanor Reed

staff Editor

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