How to Fix TikTok Videos not Playing Problems

How to Fix TikTok Videos Not Playing Problems

Let's dive in to know the reasons behind why TikTok videos not playing, as well as a proper proven method to fix TikTok videos can not play error.

Wondershare Recoverit Authors

Feb 22, 2021 • Filed to: Photo/Video/Audio Solutions • Proven solutions


Sometimes TikTok video lags due to internet-related issues, server issues, and device issues. These issues can be understood and overcome easily by following simple yet helpful steps explained in the article below. Many other problems cause to lag TikTok and disturb the normal working of the app. Because of such issues, TikTok does not usually respond while playing and downloading videos.

Part 1: Why Is TikTok not Working?

App related causes:

Sometimes TikTok is not working because of technical issues with the app. TikTok is not loading videos or data due to some junk data and caches stored in the app.

These issues can be overcome easily using some simple steps explained below:

Internet-related causes:

Sometimes TikTok is not working because of internet issues or network problems on your side. Such errors may occur due to prolonged internet connection and weak signals. We can resolve this issue by following some small yet so easy steps explained below:

tiktok no network connection

Device related causes:

Many times our TikTok app is not working because of some device-related problems. If your TikTok issues have not been resolved by following the above rules, you must go for some tool-related causes. For resolving this issue, you should first go to mobile settings.

Part 2: Solutions for the TikTok Videos Not Playing Problems

Tiktok video lag problems are so many, but these can be eliminated or resolved by following some simple steps.

Solution1: Clear the caches of the TikTok

People often face hanged or crashed problems with applications such as TikTok. These issues can be resolved quickly with simple solutions. These solutions are easily understandable for everyone.

The primary reason which causes this problem is watching so many videos. So due to this, TikTok accumulates more caches that are stored in the phone memory. And in return, it causes the lagging of TikTok videos and crashing and hanging problems.

The solution to this problem is you have to clear caches and data of the TikTok app. This solution follows some steps explained below:

Following these simple steps will resolve your problem quickly.

tiktok clear cache

Solution2: Updating the TikTok app

Sometimes the TikTok app on our phone doesn't open. It shows an error message that the app has stopped working. And we think that TikTok has been hanged or our phone is not supporting this app anymore. This problem occurs due to some technical issues with our phone. Sometimes our phone is not updating the app, which causes the app to stop working.

One of the right ways to overcome such problems is by updating your app manually on your phone. To update an app on your phone, you need to follow some steps, which are:

Hopefully, your problem will be fixed after following the above steps.

update your tiktok

Solution 3: Restarting your phone

Most of the time, after sharing a video on TikTok, it does not work correctly and causes some issues. To resolve such problems, we have to follow some easy rules, which are:

Even if your app is not working correctly after doing these steps, you should uninstall the app from your phone and then download the updated app. Your problem will be resolved.

restart your phone

Solution 4: Overcome the network and connectivity issues

Tiktok has become a very widely used app worldwide, but sometimes its users have to face some problems. Sometimes while watching or recording a video, an error does not let the app play the video. This issue is not directly related to the app, but we can overcome this error by using different approaches such as network problems.

Sometimes our network is causing issues to the system, and it is not supporting the videos we want to play. So the primary and foremost task to eliminate this error is to check our connectivity.

To fix the connectivity issues or ISP APN, we need to follow the following steps:

check the mobile network

After following these steps close the settings, then go to your home screen and turn on the mobile data. Then play the video to check if the error is resolved.

Solution 5: Clearing the junk data from the app

Sometimes an error occurs, which does not allow the TikTok app to work correctly and load videos. This problem is the effect of more cache or data in the app. To clear this extra and problematic data, you have to go to the settings bar and then search for that particular application, i.e., TikTok. After this step, you need to clear the app's cache and data and restart the app. It will start working and loading videos.

Solution 6: Force stop

This is quite possible because a background process does not allow TikTok to work usually and causes videos not to play correctly. Because of that process, the TikTok app results in stopping the played video. Overcoming this issue is a piece of cake. Android users can easily overcome this issue by following the steps explained below:

check tiktok apps setting

For android users only.

tiktok apps info

On iOS devices, it is easy to force stop an app rather than on android devices. iOS users need to follow different protocols, which are also explained below:

For iOS users only:

Solution 7: Rebooting router and modem

Most often, TikTok lags or does not work because of our lousy wifi connection. A slow wifi network causes difficulty in downloading, watching, and saving videos and results in lag TikTok. And even a lousy network causes the app to hang or crash down. We can check our network strength quickly. But rebooting your router is better. The primary reason for rebooting your router and modem is to clear the cache, causing any errors. Rebooting your router is an excellent habit because it helps to take a hit on your network strength. For rebooting your router and modem, follow these few steps discussed below:

network of wifi

Part 3: How to Repair TikTok Videos?

Modern technology has made beautiful achievements and evolutions. A few decades ago, the things and acts that seemed impossible are becoming possible nowadays by merely using some accessible and small gadgets. For example, repairing a corrupted or deleted video seemed to be impossible a few years ago. But nowadays, we can easily access and find these videos using Wondershare Repairit video repair software. This software has solved a lot of problems in daily life.

If you have saved several TikTok videos to your computer, but you suddenly find that these TikTok videos can not be played, then these videos may be corrupted for some reason. But don't worry, repairing the TikTok corrupted videos is possible using the Wondershare Repairit video repair tool online or on desktop. It only requires a few steps to follow.

You can simply visit Wondershare Repairit online website for the online version, then upload the corrupted TikTok videos. After the repair process is finished, click the "Save" button to download the repaired TikTok videos to your pc.

upload corrupted tiktok video

However, the online version can only repair video under 200MB. And only MP4/MOV/3GP video files are available. Suppose your TikTok videos are out of 200MB or these 3 formats. Then Wondershare Repairit desktop version would be the best choice to repair all your TikTok videos. Download and Install it to Windows or Mac. Follow the steps below. You can get TikTok videos to repair easily and quickly.

Step1: Selecting a corrupted video

First of all, we need to add the corrupted or destroyed video to the repair video box. To add this video in the repair video box, we only need to select the add video option in the repair video box, which takes us to our device's browsing window. We can easily select the video. The chosen video can follow any format.

add the corrupted tiktok video

Step2: Starting to repair the video

The rebuilding of the selected video will begin after you click on the "Repair" option. It will only consume a few moments to complete the video's loading, depending on the selected video's size. You will be tuned up about the repairing process by an indicator introduced by the software. And you will receive a notification after the completion of the repairing process of the video.

repair the corrupted tiktok video

After the repair completion, you will get a notification asking about the advance repair if you are not satisfied.

Advanced repair follows the following three steps, which are:


Overcoming the Tiktok videos not playing problem is not a big deal. Just follow the above workable solutions, then you can easily fix the TikTok videos can not be played error. And if your downloaded TikTok videos go corrupted, keep Repairit video repair tool in hand to help you repair such damaged TikTok videos.

Recoverit author

Eleanor Reed

staff Editor

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