How to Fix Vimeo Videos Not Playing on Chrome and Firefox?

Fixed: Vimeo Videos Not Playing on Chrome and Firefox

You will sometimes come across Vimeo video not working issue. If this happens to you follow the steps that we have mentioned and solve the issue fast.

Wondershare Recoverit Authors

Dec 21, 2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions


Vimeo is one of the most popular online video sharing platforms. It is a very good alternative to YouTube and is in fact preferred over YouTube by discerning viewers who want a quality video viewing experience without any interruptions. However, at times you might run into problems while using Vimeo which might prevent a video from being played. We are here to ensure that you don't have any problems while watching videos on Vimeo. This guide will solve all the doubts related to Vimeo videos not playing on Chrome and Firefox browsers.

Part 1. Why Are Vimeo Videos Not Working on Chrome And Firefox?

There could be multiple reasons why Vimeo videos are not playing on Chrome and Firefox browsers. However, it is not necessary that the browsers are the only cause of the problem. Based on historical evidence of the problems people have had, the issues could be:

Browser-related causes

Browser cache that has not been cleared and browser that is old and outdated.

If your browser is not updated and you have an older browser you could face problems watching Vimeo videos.

  1. Vimeo needs browsers that can decode H.264 videos in a player that has HTML5 functionality.
  2. Minimum requirements in browsers to play Vimeo videos as of today are:

Note: Flash is no longer supported by Vimeo.

Internet-related causes

Vimeo videos can be viewed in various qualities ranging from 360p to 8K. Internet speed can vary depending on a lot of factors such as time of the day, WiFi performance, other users on the same connection, and strength of the signal but here is a list of minimum speeds required for each kind of playback quality.


Minimum Bandwidth Needed


500 kbps


1 Mbps


3 Mbps


7 Mbps


12 Mbps


22 Mbps

Device-related causes

Compatibility with older systems and devices is always an issue for any kind of software and Vimeo is no different here. For example, Microsoft has officially ended support for Windows XP and Windows Vista.

Your mobile or tablet has to have Android (Marshmallow) version 6.0 + and iOS version 12.4 and above

Blackberry and Windows users might still be able to view Vimeo videos on devices that support HTML5 but there are no guarantees.

Vimeo macOS app needs to 10.12 (Sierra) or higher.

Vimeo TV app is supported on the following devices:

Part 2. Solutions for The Vimeo Videos Not Playing Problems on Chrome

If you have ascertained that your Chrome version is up-to-date and yet you see that Vimeo videos are not playing on Chrome, chances are that you might be getting one of the following errors.

Solution 1: Check your Internet connection

While this might seem obvious, many people do not take this step. Check if other webpages are loading on another tab of your browser. If they are not, it could be a connectivity issue.

Restart your router. This will reset the network and take care of the error.

You can also try to clear your DNS cache if you're using a Windows system.

Here is how you do it:

  1. Open a run window by pressing Win + R.
  2. Type cmd in the box that opens up and press Ctrl + Shift + Enter to open the Command Prompt window
  3. Type the following command to flush your DNS cache: ipconfig /flushdns
  4. On successful flushing, the following message will be displayed as shown

check internet connectivity

Solution 2: Clear Chrome cache data

The cache refers to data stored on a device by different websites. This data that is stored locally on your system helps a website to load data from the site faster the next time you visit it. Sometimes this cached data gets mismatched and this can cause problems like the one you are facing of the video not playing. This is when you'll need to clear all the data like cookies, files, and cached images.

To clear cache data in Chrome, you need to press Ctrl + Shift + Delete in a new tab. This will open the Clear browsing data box. Select 'All time' from the Time range drop-down menu. Select Clear data.

clear cache data

Solution 3: Switch off hardware acceleration

When hardware acceleration is enabled on Chrome in a computer, it leads to a more efficient function of the software. However, sometimes in the process the resources that are used end up causing compatibility issues. This leads to a 'video not playing in Chrome' error.

Here is what you need to do to turn off hardware acceleration.

  1. Open Google Chrome
  2. Click the triple dots menu on the right topmost corner
  3. Select Settings
  4. Select Advanced
  5. Find Hardware Acceleration under system subsection
  6. Move the button towards 'off' next to 'Use hardware acceleration when available'
  7. Restart Google Chrome&play your video

In some systems, turning off hardware acceleration might lead to an increase in system resources but that is normal and to be expected. Don't worry about it until and unless it is really affecting your system speed and making it noticeably slow.

Part 3. Solutions for The Vimeo Videos Not Playing Problems on Firefox

If you are facing problems with Vimeo on Firefox here is what you can do:

Solution 1: Clear browser cookies, internet cache & history files

clear cookies and site data

Solution 2: An advanced solution

advanced solution

Solution 3: Reduce simultaneous streaming

Certain Video on Demand Titles can be viewed on one device at once only. Limits are also in place for how many titles can be streamed simultaneously on different devices. If you see the following message 'Device limit: You've reached the maximum number of authorized devices.'

It means that there are more devices open than the permissible limit.

You need to reduce the number of concurrent streams having from your account. You will need to log out from one or more of your other devices in order to see your video streaming.

Part 4. How to Repair Vimeo Videos

Wondershare Repairit software is a tried and tested video repair tool that is an industry favorite for restoring damaged and corrupted video files. If you have downloaded or saved some videos from Vimeo and these videos happen to be corrupted, you can use this software to repair your videos. 

Repair Vimeo videos online:

Wondershare Repairit online version can help you to repair corrupted Vimeo videos online for free. It's secure and no need to sign up. Just two steps to fix the damaged Vimeo videos.

Step 1: Upload corrupted video

upload corrupted vimeo video

Step 2: After the Vimeo video is repaired, then download it by clicking the "Save" button.

save repaired vimeo video

Repair Vimeo videos on desktop:

You can download the Wondershare Repairit to your pc by the following button.

Here are the steps that you need to follow to repair a corrupted video.

First, you need to download and install the Wondershare Repairit software.

Step 1: Add a damaged video

Launch the Wondershare Repairit program and add the damaged file in either of two ways.

  1. You need to click on the area that shows 'Add video and start repairing'
  2. Alternately, you can also click on the 'Add' button to add a video file

add vimeo videos to repair

You can add video files of different formats such as MOV MP4, MTS, 3GP, AVI, M2TS, and FLV. You can also add different formats at the same time.

Step 2: Repair damaged videos

In this step once the damaged file has been loaded onto the software, you need to press the 'repair' button to continue. Once the repair is done, you will be alerted via a pop-up window that the task is complete. You need to preview and save the repaired video now. To save the file, press OK.

repair vimeo videos

Step 3: Watch a preview of the repaired video

You can watch a preview of the repaired video by clicking on the black triangle. This will help you to make sure that the repair was done as you expected. Once you find that the repair has been done as expected, you can save it.

save and preview vimeo video


Vimeo videos are a treat to watch owing to their high resolution, good quality and ad-free experience which doesn't disrupt your viewing pleasure. If your Vimeo videos won't play or you have been experiencing problems in viewing Vimeo videos, the steps outlined above will definitely help you to ensure a smooth and enjoyable experience.

Recoverit author

Eleanor Reed

staff Editor

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