Solved: Videos Not Playing on Twitter

How to fix twitter videos not playing on android/iPhone and computer? In this article we have a troubleshooting list to fix the problem for mobile phone and computer browser.

Mar 10,2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions

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“My videos not playing on Twitter app. When I’m trying to watch media files on twitter, it says the media could not be played. Please help.”

Twitter is a news and social networking service where users posts and interact through tweets. Recently, many users complained that their Twitter videos cannot be played. Twitter videos has many playback errors. Twitter videos cannot be played on android/iPhone or in chrome due to various reasons such as bad network connection, expired twitter app, security and firewall settings, out-of-date browser and incompatible video format. By fixing these issues Twitter videos can be played. Though if the problem is still unsolved then Recoverit Video Repair software can help solve the problem. This software can repair corrupt, broken or damaged MOV, MP4, M2TS, MKV, MTS, 3GP, AVI, and FLV file formats

Part 1: Why Twitter Videos not playing?

Twitter video has many playback errors. This part of the article will cover the causes that why twitter videos not playing on Chrome, Android and iPhone.

  1. Internet connection
  2. Browser settings
  3. Old phone Browser
  4. Security software, Firewall settings
  5. Out-of-date Twitter App
  6. Video Compatibility with Twitter

Part 2: How to Solve the Issue of Twitter Videos not playing on Android/iPhone

  1. Check Network and Restart Twitter App
  2. Twitter video will not play if the network connection is poor. In this case, connect to an enough-signal-strengths Wi-Fi, then restart the app to load the videos again.

  3. Update Twitter App to Latest Version
  4. If Twitter app is out-of-date, it may cause inconvenience such as video disabling. So, update the Twitter app in App Store/Google Play and open it again.

  5. Reinstall Twitter App on Android/iPhone
  6. If there are some glitches with Twitter app, Twitter videos will not play on phone. Try to reinstall app and load videos again.

  7. Launch Mobile Phone Browser to Check
  8. If encounter the Twitter video not playing when visiting https://Twitter.com/ on a mobile browser, you can clear all the data and cookies in it. After that, restart the mobile browser to see if the Twitter video can successfully play now. However, you will need to be careful because cookies store much information. All the sites will need to re-login by yourself after doing this.

For instance, to clear the cookies from Safari on iPhone, you need to go to Settings, select Safari, and tap Clear History and Website Data.

Clear Cookies from Safari


Part 3: How to Fix Twitter Videos not playing in Chrome

  1. Switch Browser
  2. If Twitter videos are not playing on chrome browser, switch to Firefox or other browser to see if it works fine.

  3. Restart Chrome Browser
  4. If Twitter videos are not playing, close all the web pages and then restart chrome browser to check the Twitter video again.

  5. Update Chrome to the Latest Version
  6. If chrome is out-of-date, Twitter videos will not play.

    On Chrome, click on "Settings"-"About Chrome" to make sure you have the latest Chrome browser version.

    Update Chrome

  7. Check the Flash
  8. Click the lock-shape button on the left side of the Chrome address bar, and make sure flash is not "Block".

    Allow Flash

  9. Clear the Cookies
  10. Clear all the cache and cookies on Twitter from Chrome's setting menu. Here is an example: enter "cookie", then search "Twitter" in it to clear all of the Twitter cookies and site data.

    Chrome Twitter Cookies

  11. Disable Plugins/Add-Ons/Extensions in Browsers
  12. In the Chrome browser, you can enter "chrome://extensions" in the URL search bar and toggling all the plugins off, especially the advertisement blockers.

    Disable Plugins in Chrome

  13. Disable Security Software and Firewall on Computer
  14. If computer has unofficial security software or some firewall settings, disable them and then restart the computer.

  15. Upload Video is Compatible with Twitter
  16. When uploading a video to twitter via mobile app or computer web browser, make sure the video format is compatible with Twitter. Otherwise, it will not play on Twitter.

Currently Twitter supports MP4 and MOV video formats on mobile apps.

On the web, Twitter supports the MP4 video format in H264 format with A64 audio


Part 4: How to Repair broken/damaged/corrupted Video on Twitter with Recoverit Video Repair

When you are trying to play a video and it keeps on giving an error message it is an indication that your video file is corrupted. By observing certain signs such as error message, distorted video, green or black screen etc. you can recognize that video files are corrupted. However, Corrupt/damaged videos can be repaired with Recoverit. Recoverit Video Repair is a complete video repair software. It handles video repair in all sort of formats as MOV, MP4, M2TS, MKV, MTS, 3GP, AVI, and FLV file formats and others. This tool has many great basic and advanced repair features.

It is able to handle such video corruption scenarios like video file header and system corruption, corruption on video frame, slider, sound section, video section; video-audio sync issues, interrupted video playback, frozen, blurry and grainy videos; as well as videos that flicker.

It is able to repair videos that have been corrupted due to the following reasons:

Steps-by-Step Guide to repair Corrupt Video with Recoverit

Step 1: Add your Corrupt Videos

To repair videos, launch Recoverit Video Repair app on your computer. To repair your corrupted files, click on the add button or “Add video and start Repairing” area.

add videos

Step 2: Repair your Videos

As you have added all the corrupted files, click on the repair option to start the video repair process.

scan videos

Step 3: Preview and Save Videos

It will take some time to repair the files and once it has finished the repair process, a reminder will pop up on the screen showing the information of successful fix.

Next, you can save the files when you click "Save"

preview videos

Step 4: Advance Repair Mode for Severely corrupted Video (optional)

If the videos are severely corrupted and not repaired successfully. Just click Advanced Repair Option.

advance repair

Then add a sample video and repair it now.

add sample videos

Step 5: Save Repaired Video

The advance repair will perform the repairing process and prompt a success message when the process is completely. Just click "Save" or "Save All" button to save the repaired video.

Amy Dennis

staff Editor

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