Fixed: Get help with File Explorer in Windows 10

Aug 21,2019 • Filed to: Computer Data Recovery • Proven solutions


How to fix the error of "Get help with file explorer in Windows 10" repeat open a browser window with a Bing search of "How do I get help in Windows 10".

Overview of Get Help with File Explorer in Windows 10 Error

The Error Get help with file explorer in Windows 10 typically occurs when the user hits the F1 key while in a file explorer window. But a lot of 3rd party apps use the F1 key as a quick help and support button like Chrome, Word, Excel, etc. It basically what happens any interaction with the mouse or keyboard will launch the default browser and give an automated string of page from search Bing.

get help with file explorer in Windows 10

How to Fix Get Help with File Explorer in Windows 10 Error

If you are sick of these help/support pop-ups, you can follow the next methods to fix it.

Method 1. Running the Hardware and Device Troubleshooter

  • Open the control panel and type the word troubleshooting in the search bar
  • Select troubleshooting, click on Hardware and Sound > Hardware and Devices
  • Follow the simple steps provided by wizard to activate the troubleshooter

Method 2. Task manager

Another way to discover and sort out errors is to use the task manager. Here are some tips to use task manager on your PC.

  • Open the Task manager by pressing the CTRL+SHIFT+ESC key,
  • Click File > Run new task, and check Create this task with administrative privileges,
  • Without quotes, just type "CMD" and click OK
  • Type the following 4 commands at the CMD prompt: dism /online /cleanup-image /restorehealth; sfc /scannow; powershell; Get-AppXPackage -AllUsers |Where-Object {$_.InstallLocation -like "*SystemApps*"} | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
  • Close the CMD window.

You can try those two method to fix the get help with file explorer in windows 10, also you can try more solutions as below to fix it if all cannot help you out.

Method 3. More Fixed Solutions

1. Investigating the keyboard: Change the hot key F1 to another and see if the issue repeats。 If you are using a laptop, try to connect an external keyboard and check, it should bypass the F1 key on your password.
2. Scanning for Malware: Launch your antivirus malware to scanning your hard disk, make sure the pop-ups aren't caused by a browser hijiacker.

Method 4. Disabling helppane.exe

There is another solution can help you fix Get help with file explorer in Windows 10 error, the next solution will help stopping the issue happens while it is more complicated.

  • Go to C:/Windows and locate HelpPane and right-click its properties.
  • On the Security tab and click Advanced button to next.
  • You will see change option and click it.
  • Type your Windows username in the box and email associated. Click Check Names and OK.
  • Go back to HelpPane’s Properties, Security tab and click Edit to change permissions.
  • Click ADD button, and insert your Windows username and email and click Check Names and OK to close the window.
  • Next, allow for all permissions on the box and click Apply button to confirm.
  • The lase to rename the HelpPane file and click YES to confirm to provide administrator privileges.

Try all solution above mentioned and hope this is helpful. Sometimes this issue will cause the 'File Explorer Won't Open' error in Windows 10. how to fix this problem? Follow the next solutions to fix 'File Explorer Won't Open' error in Windows 10

How to Fix 'File Explorer Won't Open' Error in Windows 10

Follow the next method to fix and repair your file explorer won't open in Windows 10, get the file explorer to work and open the files and folders again.

Solution 1. Restart File Explorer in Task Manager

  • Start "Task Manager" with the key Ctrl + Alt + Del, and locate "Windows Explorer".
  • Right-click on "Windows Explorer" and click "End Task"
  • On top of the window, click File option and choose "Run new task"
  • Type "explorer.exe" in the box and OK.

Solution 2. Create a new path of File Explorer

  • Right-click the file explorer icon on te taskbar, then click "Unpin from the taskbar".
  • Right click on the desktop and select New > Shortcut to create a new shortcut.
  • Type the address: "C:\Windows\explorer.exe" and click Next.
  • Rename the file to "File Explorer" and "Finish".

Click the new shortcut to check if the file explorer work, you can right click on the taskbar icon and select Pin to the taskbar

All above mentioned solutions will help you fix the file explorer issue in Windows 10. As you know any of the computer problems will cause the system got crashed or damaged, then your data file got lost or deleted from the computer hard disk drive. For the data recovery solution, you will need a powerful data recovery program to help you retrieve all deleted files back. On the following, you can download the best computer data recovery for Windows and Mac. Download and try it for now.

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