How to Fix Video Playback Error 224003

How to Fix Video Playback Error 224003

The video playback error 224003 might be common, but it can also be fixed easily. Here are all the possible ways to fix this video playback error like a pro!

Wondershare Recoverit Authors

Oct 13, 2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions

"I'm trying to watch a video on Chrome, but whenever I load the page, the get the error 224003 prompts. Can someone tell me how to fix this video error?"

Although the 224003 error is not as common as other issues, a lot of people encounter it while playing videos on popular web browsers. Since there could be different issues resulting in the 224003 error code message, it is important to diagnose the problem first. In this post, I will make you familiar with the error code 224003 and also list some of the simplest solutions to fix it on Chrome and Safari.

Error Code 224003

Part 1: What is Error Code: 224003?

The error code 224003 is a prominent issue that users face while playing a video on a browser like Safari, Chrome, or Firefox. In this, the video content doesn't load and is blocked instead due to different reasons.

Besides that, there could be any other reason for the 224003 error related to your browser, system, network, and so on.

Part 2: How to Fix the Error 224003 on Google Chrome?

It has been observed that error 224003 is often encountered by Google Chrome users. If you also use Google Chrome, then you can consider following these suggestions to fix the error code 224003.

Fix 1: Check the network connection and the video source

Before you take any drastic step, make sure that your computer is connected to a stable internet connection. You can go to its Network Settings to further diagnose this issue. Also, make sure that the website that you are trying to access is not down.

Fix 2: Disable add-ons and extension

It has been observed that some add-ons and extensions (particularly ad blockers) could be a reason for the 224003 error. Either the website would have detected the presence of an adblocker or the extension can block the video as well. For this, you can just go to your Chrome's Settings > Extensions to view all the installed add-ons. Now, just toggle off the option for any extension that you don't want to work on Chrome anymore.

Disable Google Chrome Extensions

Fix 3: Turn off Hardware Acceleration on Chrome

Hardware acceleration is a common feature in browsers like Google Chrome that redistributes the processes with the GPU. Though, sometimes the hardware acceleration feature can halt some vital processes, like the playback of videos.

Therefore, to fix the error code 224003, you can try to disable this feature on Chrome. Just launch Chrome and go to its Settings by clicking the three-dot icon from the top. Now, browse to its Settings > Advanced > System and turn off the Hardware Acceleration feature. Afterward, restart your browser and check if it fixes the 224003 error code or not.

Disable Hardware Acceleration

Fix 4: Update the Flash Player on Chrome

You might already know that most of the videos take the assistance of the Flash Player to be loaded on browsers. If the Flash Player has been disabled or outdated, then it can also cause the 224003 error. To fix this, you can just go to the official website of the Flash Player and install or update it for Chrome.

Update Flash Player

Besides that, you can also customize how you use its component on Chrome. You can go to Chrome Settings > Content > Flash and makes sure you are not blocking Flash from running on the browser.

Block Sites from Flash Player

Fix 5: Clear Cache and Browsing Data on Chrome

If your Chrome has collected a lot of browsing data and cache, then you can also face unwanted issues like the 224003 error code. Thankfully, Chrome has made it pretty easy for us to reset its data. All you need to do is visit Google Chrome's Settings > Advanced > Clear Browsing History. You can also launch Chrome and press the Ctrl + Shift + Delete shortcut keys at the same time.

Clear Cache Google Chrome

This will launch a dedicated interface for us to select what we wish to delete. I would recommend deleting Chrome's cache, hosted app data, and cookies from here. After that, you need to reload Chrome and check if it fixes the error 224003.

Fix 6: Update Google Chrome

Last, but not the least, you might also get the error code 224003 if you are running an old or outdated version of Chrome. To update your browser, just launch Google Chrome and go to its options by clicking on the three-dot icon from the top. Now, just go to Help > About Google Chrome and check the latest available version. This will give you an option to update Google Chrome to its latest version and relaunch it afterward.

Update Google Chrome

Part 3: How to Fix the 224003 Error on Safari?

Just like Chrome, chances are that you might encounter the error code 224003 while working on Safari as well. In this case, I would recommend the following troubleshooting methods to fix error 224003 on Safari.

Fix 1: Relaunch Safari

Chances are that your browser could not have loaded properly, causing the 224003 error. To fix this, you can just close Safari from running in the background and relaunch it. You can also press the Option + Esc + Command keys to get the Force Quit Applications window. From here, you can select Safari and close it from running in the background.

Force Quit Safari

Fix 2: Remove Safari Plugins and Extensions

As stated earlier, a corrupt or unreliable extension can be one of the major reasons for causing the 224003 error code. To fix this, you can launch the browser and go to its Menu > Safari > Safari Extensions. From here, you can just select any extension and uninstall it from Safari. Later, you have to restart Safari and check if the 224003 error code has been fixed or not.

Uninstall Safari Extensions

Fix 3: Clear All Safari Data

If Safari has accumulated a lot of data, then it can make the loading of videos hard, leading to the error code 224003. You can easily fix this by launching Safari and pressing the Command + Shift + Delete on your Mac. Alternatively, you can go to its Preferences > Privacy and choose to delete your website data. Make sure that you get rid of cookies, cache data, and other unwanted files from Safari.

Remove Safari Data

Fix 4: Turn off your System's Firewall

Sometimes, the inbuilt firewall or an installed anti-virus can also block some video components, causing the 224003 error. For instance, Safari users on Windows particularly get the error 224003 due to Windows Defender. You can just disable this feature temporarily to see if it would fix the 224003 error code or not. Just go to your system's Settings > Update & Security > Windows Defender and switch off it's real-time scanning.

Turn Off Windows Defender

Similarly, you can do the same for any other anti-malware that was installed on your system to fix the 224003 error.

Part 4: How to Repair Corrupt or Damaged Videos on a Computer?

Sometimes, apart from getting the 224003 error prompt, a lot of people are not able to play videos on their computers as well. This can happen if the video has been corrupted, damaged, or suffered from any other complication. The good news is that you can easily fix all these issues using Wondershare Video Repair.

To learn how to use Wondershare Video Repair to fix all kinds of video errors and issues, the following steps can be taken:

Step 1: Add videos to repair

To start with, you can just launch Wondershare Video Repair on your computer and add the videos you wish to fix. You can either click on the add button to browse them or just drag-and-drop your videos.

Add Videos to Repair

Step 2: Start the repairing process

After loading your videos, you can check their details on the interface. You can get rid of any video that you could have loaded incorrectly, and click on the "Repair" button to start the process.

Video Repair Scan

Step 3: Preview and save your videos

Once the repairing process has started, you might have to wait for a while and can view the progress on the tool's interface. Later, you can preview the results of the repairing process and save your videos.

Preview Repaired Videos

Step 4: Perform an advanced repair

In case the standard scan was not able to yield the expected results, then perform an Advanced Video Repair. To do this, you need to add a sample video that must be of the same format as the corrupt video (and shot on the same device).

Advanced Video Recovery

While advanced repair would take more time, the results will also be far better. Similarly, you can check the preview of its results and save the repaired videos on any location of your choice.

Save Repaired Videos

Part 5: Some Useful Tips to Avoid the 224003 Error Code

If you don't want to encounter the 224003 error code in the future, then I would recommend the following suggestions:

I hope that after reading this post, you would be able to fix the error code 224003 pretty easily. As you can see, I have listed both Safari and Chrome suggestions to fix the 224003 error code, but you can implement these tips for other browsers as well. Besides that, if your videos are damaged or corrupt, then you can use a reliable tool like Wondershare Video Repair. A remarkable desktop application can fix all kinds of errors and issues related to your videos pretty easily.

Recoverit author

Eleanor Reed

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