What If You Can't Open JPG Files on Windows 10? We Know Fixes

What If You Can't Open JPG Files on Windows 10? Here Are Fixes

If you are facing issues and cannot open JPG file, on your windows computer, you can make use of the methods provided in this post to easily resolve this issue.

Wondershare Recoverit Authors

Dec 21, 2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions


Windows 10 is the latest OS from Microsoft and is considered to be highly advanced. Often people are unable to open JPG files due to system issues or corrupted files. This can be a major issue as JPEG is one of the most popularly used image formats across the world. This is why you should look for tips and solutions if you can't open JPG files.

Luckily, there are several solutions to this issue along with a few third-party tools like Stellar Phoenix JPEG repair that can be extremely helpful if you are facing these issues. If you cannot open jpeg files, keep reading further to better understand the methods and steps that can be followed for a solution.

Part 1. Why Are JPG Files Not Opening on Windows

Due to some issues, you might have to face problems while trying to use a JPEG file. It can be caused due to a lot of reasons like improper format, name, corrupt file, etc. Issues like JPG file not opening are quite common, to say the least.

Such issues can cause a lot of distress due to the popularity factor of JPEG formats. Also, as most of the smartphone cameras take JPEG images by default, jobs like image editing and processing will become difficult if the JPEG files aren't opening on your system.

If you cannot open JPG files in windows 10, have a look at the causes below to get a better understanding of the errors in Windows 10 that can cause such issues.

Cause 1: JPEG file got corrupted

You can make use of photo repair tools like the Stellar JPEG repair tool to quickly repair the JPEG file.

Cause 2: Errors while saving the file

The title of the file is its identity and it is important to make sure that you don't mess up while saving the name of the file. Windows system automatically applies for the image extension at the end of the title and there is no need for you to manually enter the format and extension in the tile of the file. For example

Cause 3: Missing header

Due to the files getting corrupted, or issues with headers present in the image, you might not be able to access it. This is a very common issue that can make your images useless. Whenever you click on such images, you will see the error named as no preview available.

Part 2. How to Solve "Can't Open JPG Files on Windows" Issue

There are a lot of ways through which you will be able to easily solve these issues. It is extremely important to make sure that you repair these files on time so that they can be easily used whenever required. JPG files are one of the most commonly found image extensions due to which everyone should be aware of methods to solve issues like unable to open JPG files in windows 10 so that you can get to work without wasting a second.

Cause 1. JPG Image Files Are Corrupted

One of the first and most common types of issues that people face while handling JPEG files is caused due to the files being corrupted. This can happen due to issues while saving the file, loss of information, viruses, etc. and due to this you will be unable to open JPG files in windows 10. This is a troublesome issue but luckily, with the help of photo repair tools like the Stellar Phoenix JPEG repair tool, it has become extremely easy to repair and recover such files and use them properly.

It is a very powerful tool that can help you to recover any kind of corrupted files in a matter of seconds. It can repair format errors, missing information, and can easily make the file usable. The following is a step by step guide that will help you to make the file usable with the help of this tool.

Solution: Use Stellar Phoenix Image repair tool

Step 1. Download the tool on your PC

Download the tool from the official website, install it, and launch it on your personal computer. Now, you will be on the home screen of the application look for the add file option, and click on it.

Launch the Stellar Phoenix JPEG repair tool

Step 2. Browse for the files and add them

Now you will be on a browser screen, from here select the JPEG files that you want to repair right now. You can also repair multiple files at once as it is capable of batch repairs. After you have selected and added all the files that require repairs, click on the repair option.

add files for repair

Step 3. Save the files

In just a few minutes the files that you have loaded on the tool will be repaired and will be ready to be used. From the popup that appears after the repair is complete save your files by clicking on the 'save repaired file' option.

save the repaired files

Cause 2: Hidden file extensions

One of the most commonly found a cause behind why your JPG won't open on your windows is that the extension of the files is by mistake somehow hidden. Due to this, the system will not be able to read it and hence your photo viewers will not be able to open or display it. This is a minor issue and can easily be solved on your own without requiring the assistance of any tool. The following is a step by step guide that will help you to better understand how to do it.

    1. First, go to the control panel, then click on appearance and select Appearance and Personalization. Now click on the file explorer option.

go to file explorer

  1. Now go to the tab labeled as view and select the show hidden extensions option. Also, uncheck the hide extensions for known file types option. Now click on the apply option and you may now be able to use the file.

click on view option

Cause 3: Format errors

Format error refers to the issues to open the file that arises due to errors in format or unsupported formats. This is a very commonly found issue that can arise due to system incompatibility or errors while selecting the format of the JPEG files. It is also very easy to solve as you will just need to convert the JPEG file into a format that is supported on your personal computer. There are a lot of ways to do it but the steps given below are the easiest way to do so.


  1. Copy the image from its location and open paint on your computer. Now press CTRL+V on your keyboard, the image will be posted there.
  2. Now press CTRL+S and save the file in a format that is supported by your device.

resolve format error

Cause 4: Compatibility issues

Due to the compatibility problem, you may not be able to use JPEG files. It is possible that your photo viewing application is not compatible with the file format that is being used by you. You can check it from the compatibility option and can open the application in compatibility mode. To resolve this issue, the following steps can be taken.

    1. Open your computer and go to the location of the software that you are using to open the image. Now right-click on it and select the properties option.

troubleshoot compatibility

    1. Now click on the run in compatibility mode option and you will be able to use the file without any issues whatsoever.

run in compatibility mode

Cause 5: Issues with renaming

Often, people add extensions while renaming the JPG files or even while saving them. As the system automatically adds the extension to the files, there happen to be 2 extensions in 1 file if you do so. Hence, it is better if you try adding the extensions while renaming or saving the image. The following steps will help you if you want to undo such mistakes.

  1. Open the location of the file that you are not being able to open.
  2. Right-click on the file icon and click on rename.
  3. Now remove the extra JPG from its name and press enter. Your work will be done.

rename file

Common issues and solutions

There are a lot of errors that might occur while you are trying to open a certain type of file. Especially with JPEG files, this issue becomes serious as it is the most widely used image format across the world. Hence, the inability to use it can be an issue for some people as it may be related to their work or might have importance in their life. The following are some of the most common issues and their solutions that you might find helpful.

Part 3. How to Prevent JPG Files Not Opening on Windows

If you take proper care, issues like not being able to open JPEG will not even arise. To prevent such issues, you must understand how to handle such files, transfer them, and use them. As JPG is one of the most widely used image formats, it is always beneficial to learn a bit about it.

What Should You Learn About JPG Files

What Should You Know to Avoid JPG Not Opening


JPEG files are one of the most widely used image file formats that are easy to use and can easily be shared on different platforms. Often, these files will not open due to several issues. However, with the help of a few settings or some third-party tools like the Stellar JPEG recovery tool, it has become very easy to do so and anybody can recover their files now in just a few simple steps.

Recoverit author

Eleanor Reed

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