How to Fix Video Files on Windows, Mac, Android and iPhone?

How to Fix Video Files on Windows, Mac, Android and iPhone

Are you having challenges playing YouTube videos on Windows, Mac, Android and iPhone? You have come to the right place because this article will show you how to fix corrupt video files on all these systems.

Wondershare Recoverit Authors

Oct 16, 2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions

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this video cannot be played

Playing videos on devices can be fun; that is until the videos begin to develop problems or refuse to play due to black screen, stutter, or freezing. This common occurrence is usually because the video has become corrupt or damaged. Not to worry, you will learn how to fix google chrome videos not playing on Windows, Mac, Android, and iPhone. Also, you will be introduced to the latest most effective video repair tool, that is Wondershare Video Repair.

Part 1: Windows Solutions to Fix Videos on PC

You can fix videos on your PC with the following Windows solutions. These solutions are not as difficult as you may think; an amateur like you can follow the steps to the end. They include the following:

1.Fix Outdated Display Drivers through Drivers Updates:

There are different ways to update your system's drivers on Windows; two will be highlighted here, including the steps you need to follow.

Use Windows Update to Update Drivers: This channel of updating your drivers has been tested and found to be reliable. So, it is advisable to use an inbuilt Windows update to get the latest drivers for your videos. Follow the steps below to achieve this on Windows 10:

Step 1: Click to open the "Settings" window

Step 2: Next, choose "Update & Security"

Step 3: Select the choice "Windows Update" and choose the "Check for updates" option.

windows updates for drivers

Newly available updates will be shown where you can automatically download and install.

Install the Driver Straight from the Product Manufacturer: This alternative comes in handy when the recent updates are not available on Windows yet. Normally, instructions will be given on the manufacturer's website for you to follow in installing the updated app.

2.Solve the Error of Missing or Wrong Codec Pack:

Using the wrong codecs for your videos can lead to video errors. Also, a missing codec can cause playback problems for your video. You can fix this error by using the steps enumerated below:

Step 1: Go to "Tools" > "Options"

windows internet options

Step 2: Select this path: "Player" > "Download codecs automatically". From here, choose the "OK" button. Whenever the prompting appears to install available Codec, choose "OK". Now try playing the video again.

download codecs automatically

3.Fix Wrong Power Plan Settings:

You can use the Control Panel to change the power plan settings of your system by following these steps:

edit plan settings

change advanced power settings

edit power options


Part 2: Mac Solutions to Fix Videos on Mac

Fixing stuttering videos or videos that are not playing on Mac is something you can do, as long as you follow these Mac solutions. They are:

1. Convert the Wrongly Converted Video File Format:

You can repair video files on Mac by converting the files using any of the available video converters online. The steps below will show you an example of how to convert video file format on Mac using a VLC media player. Note that although VLC is a media player, it is a reliable option to use in converting video files.

convert video file format

add video file

edit selected profile

click to start conversion

2. Change the File Extension:

If a particular video file format such as MOV, becomes inaccessible or damaged, follow these steps to change the file extension before playing the video again:

launch vlc tools and preferences

select input codecs

always fix codecs


Part 3: Android Solutions to Fix Videos on Mobile Phone

If you are having issues playing videos, like YouTube videos on google chrome and so on, these solutions will help you fix the videos on your Android mobile phones:

1.Fix Videos Not Playing on Chrome:

It is important to always update your chrome browser to the latest version because an outdated browser can cause video playback error.

update google chrome

Step 1: Go to "Settings" on your Chrome app

Step 2: Select the "Privacy" option > "Clear Browsing Data". From here, select the data you wish to delete by ticking the box next to your option

Step 3: Choose "Clear". Now space is freed up for your videos to play properly

clear browsing data

2.Fix Videos Not Playing on YouTube:

You can start by updating your YouTube App if it's outdated.

download and install YouTube

3.Fix Offline Videos Not Playing on Your Android Mobile Phone:

You can fix this issue by restarting your mobile phone so it can start fresh. Alternatively, you can update the Android OS with the steps shown below:

about android phone

check for system updates


Part 4: iPhone Solutions to Fix Video Files

The solutions provided here are for iPhone users to be able to utilize in fixing video files that have refused to play due to one corruption or the other. Below are some case studies of video play issues and how to fix them on the iPhone:

1.Fix Videos Not Playing on Apps:

Sometimes, videos may not play properly on certain apps on your iPhone. You can "Force quit" the apps and start again. Also, check that your network connection is not down. If you cannot connect to the network on Wi-Fi, switch to the mobile internet and try watching the videos. If this doesn't work, try to reset your iPhone network using these steps:

reset iphone network

reset all settings

2.Fix Videos that Do Not Play on Camera Roll:

To fix this issue, you can restart your iPhone.

hard reboot iphone

Step 1: Install iTunes on your computer and connect your iPhone to it

Step 2: Go to the iTunes screen and select the name of your iPhone. Next, click on "Summary"

connect itunes to iphone

Step 3: Select "Restore iPhone"

restore iphone

Step 4: When you are prompted, confirm your action

confirm iphone restore

Step 5: Once your device has been restored to its default factory settings, the device will restart. The slide which you can use to set up the welcome screen will appear. The steps in the setup assistant will guide you to set up your device as a new one or using your previous backup.


Part 5: Ultimate Video Troubleshooting Option—Recoverit

When it comes to the ultimate tool for repairing videos on a wide range of devices such as computers and phones, as well as systems like Mac and Windows, Wondershare Video Repair is the software to choose. However, even before using this tool as a phone user, it is advisable to relocate your corrupted videos from the phone to a computer to make the process simpler for you.

Wondershare Video Repair is a professional tool that helps you fix your damaged, broken, or corrupted video files. This software supports the repairs of videos in a wide range of formats such as MKV, 3GP, FLV, MOV, M4V, AVI, MP4, M2TS. This tool supports video repairs of frozen videos, file header corruption, playback errors, and so on.

Also, if your video files get corrupted due to system crash, video compression, or transfer, you can rest assured that using Wondershare Video Repair will get them fixed.

The process of using Wondershare Video Repair to fix videos is a hundred percent secure, hence you are guaranteed a virus-free process. The steps for using Wondershare Video Repair to fix corrupted video files are explained below; they are indeed simple:

Step 1: Add Corrupted Video

You can start with either of these two: click on "add video and start repairing" in the center of the interface or select the "Add" button at the bottom-left. Any of these will enable you to add the corrupted video file to the tool.

add corrupted video

Step 2: Repair Video

After adding the video, choose the "Repair" button to begin repairing the video. Once this is done, click "OK" in the pop-up window that appears to inform you that your video has been repaired and you can view it.

repair the video

Step 3: Preview the Repaired Video

From above, choose to play the video to be sure it has been truly fixed. Do this by clicking on the "play" icon or symbol at the far right end of the file details

preview repaired video

If your video file is particularly corrupted or damaged, you are advised to make use of "Advance Repair". Click on "Advanced Repair" in this preview window and get the process started

advance repair feature

Step 4: Add Sample Video

Here you will see a new window with the heading "Adding Sample Video to Repair". Go to the folder icon in this window and choose it to add your sample video. A sample video is a working video that is necessary for repairing severely corrupt video files. By way of definition, a sample video is created or shot from the same device as the corrupted video and it is of the same format as the corrupted video.

Because of this, Wondershare Video Repair can now use the data contained in the sample video to fix your badly corrupted video file. Indeed, it is interesting.

add sample video

Continue by selecting "Repair", an action that will take you to the previous window. Here, you can decide to save your unsaved work from "Quick Repair" by clicking "Yes" on the dialogue box that appears, or by simply clicking "no" if you do not wish to save it

Step 5: Save Video

Next, click the "Save Video" button at the top right corner of the tool's interface to save all your repaired files. Note the instruction in the dialogue box that appears and do not save the video file in the original location.

save video path

For emphasis, you are not advised to choose drive "C" as your new file location; ensure you change to another drive. Afterward, you will need to select "New Folder" before clicking "Recover" to save the video file in a new folder. It is important to note that if you simply select "Recover" only, your file will be saved in its previous location.

Also, create a new name for the folder. This will make your search for it easier any time you wish to locate it.

repaired video saved


Part 6: How to Prevent Corrupted Video Files

There are several ways you can prevent your video files from getting corrupted; this will save you from having to carry out troubleshoots to fix the videos.

Common Causes of Video Playback Errors

Symptoms of playback error include black or white screen during video play, lagging, freezing, or patchiness. Video playback errors occur due to various factors at play. However, the major ones will be highlighted here for you to look out for:

  1. Missing Codec: Playback errors can occur on Windows if your PC is missing a codec, an element that is important for videos to play on Windows.
  2. Outdated Drivers: Sometimes your system may have outdated display drivers which can cause videos not to play properly.
  3. Video Corruption: This is a major reason for playback errors. Videos get corrupted from virus infection, malware, or corrupt external devices.
  4. Incorrect Settings: Playback errors may occur when playing videos on your devices due to the wrong settings.
  5. Incomplete Downloads: If your video download gets interrupted due to loss of connection to the internet, it can cause the video not to play properly or even at all.
  6. Interruptions During Transfer of Video Files: You may encounter video playback error due to an interruption that has occurred during the file transfer into your device. These interruptions are usually due to the abrupt shutdown of your system, power failure, or forceful impromptu removal of the third-party device.

Tips for Playing and Fixing Videos

It is important to take note of some key things when playing videos on any device, as well as when fixing corrupt videos, to ensure effectiveness. These tips are stated below:


Closing Words

From the solutions and tips above, you should now be confident of fixing problems of your videos not playing on your device. Remember, among all the solutions that you have been given, the number one expert tool that can repair any kind of video damage you are faced with is Wondershare Video Repair.

Recoverit author

Eleanor Reed

staff Editor

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