Identify Video Problems and Find Specific Solutions in Windows 10

How to Identify and Solve Video Problems in Windows 10

While trying to play videos on Windows 10, facing video problems is the most frustrating thing. But you can solve this problem easily with the best solutions discussed here.

Wondershare Recoverit Authors

Dec 21, 2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions

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If you are facing video problems on Windows 10, you might be annoyed, considering it's the latest Windows version. It's one of the typical issues faced by many Windows 10 users soon after the OS version launch. Even though it affects your video watching experience, it’s still a solvable problem. The article features some of the common video problems in Windows 10, while also offering some useful solutions.

Part 1: What Are The Types Of Video Problems?

It’s not one particular issue related to video problems that hold the brunt of all the fingers pointed at Windows 10 for this inconvenience. While some people complained about video freezing in the middle of a movie, others said they could only see a black screen. And there were similar types of cases that influenced the way the video streaming experience.

Here are some of the frequent types of video problems faced by many people while playing videos on Windows 10.

Video Problem 1: Error Messages and Unable to play video

Have you tried playing a video that you eventually couldn't because of an error popped-up, such as 0xc1010090 or 0xc00d3e8c? Well, this is a standard video problem you often get because of missing codec packs. Flash plug-in and device drivers are some of the other reasons responsible for the situation. Sometimes after Windows update, codecs get missing or deleted, which leads to the error. Also, there are chances that the video is corrupted or there's some issue with the video player.

Video Problem 2: Video Stuttering and Glitches

Video stuttering is frustrating if you are in the middle of watching a good movie. The problem is not subjected to playing videos on media players alone. It was also evident in video streaming platforms such as YouTube when played on Chrome, Firefox, and others. In most cases, people complained of the error when they upgraded their OS to Windows 10. Among many reasons, unfavorable system configuration, outdated video players are the usual culprits.

Video Problem 3: Video Only Playing In Full Screen

The default video aspect ratio of a movie you are watching doesn't need to be the same as the full screen. Sometimes you need to adjust the screen size settings to a different screen setting to watch the video, right? But what if you can watch the video in full-screen size and cannot manually adjust it. This video problem often arises as a result of faulty video player or outdated video drivers.

Video Problem 4: Black Screen or White Screen

Black screen or white screen is another typical video problem that ruins the experience of video watching. In this issue, as soon as you click on the play button all, you see a black screen video timer either still or moving forward. A black screen issue could be a result of anything from compression issues, read/write errors, and malware intrusion, among many others.

Video Problem 5: No Video or Audio

If you didn't hear the audio or video, or maybe both at the same time, you might not have updated your system in a while. Besides, in this type of video problem, you need to cross-check all the aspects. Often people accidentally mute the audio or the video and jump to conclusions without a thorough inspection. If you are still getting the same video issue, you might need to update your system or video drivers.

Video Problem 6: Video Freezing Issue

Everything was going smoothly, but suddenly, the video is paused in the middle of the streaming. It's another annoying issue that's a possible indication of a corrupt video file. Among many other factors, video corruption can happen as a result of a virus attack. No matter how many times you try to play the video, it might play up to the same spot before it freezes again.

Video Problem 7: Video Lagging

Video lagging is another video problem that is caused due to improper downloading or sudden interruption during file transfer. If the video happens to be lagging while playing, you might need to download it again. It could be a possible result of virus intrusion during the file transfer process.

Video Problem 8: Patchy videos

You started watching a movie and suddenly it fast forwards to the middle of the movie. Now, you probably have no clue what happened or how it happened. You might think that you accidentally pressed a button or something. It's a video issue that makes the video play with flickers. Often outdated video drivers lead to such incidents that affect your movie or video watching experience.


Part 2: How to Identify Video Problems in Windows 10?

As briefly stated earlier, video problems are not something that is limited to one or more symptoms. You can identify such issues in many different ways. Here are some of the sure-shot ways to identify that you are having video problems in Windows 10.

If you are facing a system or media player application crash while playing videos, it's a clear indication of video problems. One of the major contributors to such a situation is Windows video compression. Either it may not have been properly installed on the computer, or there might not be one in the first place.

If you are facing video distortion in the background while playing video in Windows 10, it’s another sign of video problem. It includes stretch, streaks, broken pixels, and freezing of video, among many others. Video distortion could be a possible indication of hardware failure, software glitch, faulty CPU, hardware failure, and more.

The black screen or blank screen issue is vaguely similar to the system crash. No matter how many times you try to play the video, you get the same black screen. Moreover, it often requires you to use the task manager to end the application. The reason could be anything from the change of file format to read/ write error and compression issues.

You click on the play button, but the video takes a lot more than usual time to either start or stop. If that's what seems to be happening on your Windows 10, then it's just a video problem you are facing. It makes the media player end abruptly without showing any messages.

Often the default media player jams in the middle while changing the aspect ratio of the video and refuses to play in expanded mode. It shows that there’s an issue with the video file that needs to be resolved first. Usually, it happens because of corrupt video that can easily be solved.


Part 3: Specific Solutions to Video Problems in Windows 10

According to what we have learned from all the video problems in Windows 10, we need specific solutions to specific problems. Based on some of the frequent factors that influence your movie-watching experience, here are some reliable solutions.

Solution 1: Update Display Drivers

As seen in several cases, an outdated display driver may affect video streaming. Thus, you must update the display drivers to solve the issue. But to do so, first, you need to start the Windows 10 in Safe mode. It only uses limited files and drivers that Windows will need in the process. Follow the steps to open the Windows in safe mode.

Step 1: Tap on the 'Start' button.

Step 2: Open ‘Settings’ and click on ‘Update and Security.’

Step 3: Click on the 'Recovery' tab and select 'Advanced Startup.'

select recovery then advanced startup

Step 4: Select ‘Restart Now’ and click on ‘Troubleshoot’ to choose an options menu.

Step 5: Click on the 'Advanced' option and navigate to 'Startup Settings' and tap on 'Restart.'

Step 6: Though you will get a list of options at this point, select F4 to begin your Safe Mode system.

Once Windows 10 starts in safe mode, follow the process to update display drivers.

Step 1: Right-click on the ‘Start’ menu and select ‘Device Manager’ from the list.

Step 2: Tap on ‘Display Adapters’ and right-click on the listed adapter.

expand display adapters

Step 3: Click on the ‘Uninstall Device’ and select ‘Delete the driver software for the device’ tab.

Step 4: Tap on ‘Uninstall’ and Reboot your computer.

Step 5: Once the computer reboots, tap on Start, select Settings, and follow the steps mentioned below.

Updates & Security -> Windows Update - > Check for Updates

If the video problem persists, then it might be something else contributing to the issue.

Solution 2: Wondershare Repairit Video Repair software

You may face video problems in your latest Windows, i.e., Windows 10. In this situation, your video may require a stable repair process. But the interesting fact is that you do not have to worry about it at all because Wondershare Repairit Online Tool has a solution to your problem. This tool would not ask you to download the software and sign up for it. You can open it on a browser and complete the process in no time easily. In this section, we will make you familiar with this software.

You just have to follow the following steps to continue with the Wondershare Repairit Online Tool.

Step 1: Inserting the concerned video

You will start with the inclusion of video. Subsequent to getting to the website, click on the addition (+) choice and add the particular video. In the wake of perusing, click on the upload.

upload video that can not play on windows 10

Step 2: Repairing Process

When the insertion step is finished, the recovery process will begin naturally after a couple of seconds.

Step 3: Saving the fixed video

After the recovery process is finished, your video will be prepared to save. So, review the video to check and save it at your ideal location.

save repaired video to windows 10

As stated in the video problems segment, you might come across video without an audio issue in Windows 10. Among many other viable options to repair the video problem, you can use Wondershare Repairit software for the desktop to fix it. It can repair various video file formats, including MP4, 3GP, MKV, AVI, and many others.

It's able to repair videos in a larger size and more video formats than the Online version as mentioned above. If your videos upper than 200MB, then download the desktop version by the following button to repair your corrupted videos.

To get started, download the Wondershare Video Repair application and install it on Windows 10. Click on the application to begin the process and follow the steps mentioned below.

Step 1: Add Corrupt Video

Tap on the ‘Add’ sign from the bottom left corner of the Wondershare home page. Now, choose corrupt videos from the computer.

add videos

Step 2: Repair Corrupt Video

Once you select a corrupt video file, click on the ‘Repair’ tab to begin the repairing process.

scan videos

Step 3: Preview videos

You can preview (check the audio and video) the repaired video file after the process. This way, you will know if the quality of the video is improved or not.

preview recovered videos

Moreover, you can proceed to the next step if you have quality issues about the video file.

Step 4: Add Sample Video for Severely Corrupted Video files

If the video file is badly corrupted, it is best to use the Advanced Repair mode. In this recovery mode, you will have to add a sample video as a reference to improve its quality.

adding sample video

Click on ‘OK’ to save the recovered video file. Though you can choose any location, make sure that the new location is not the same as of corrupted video file.

location to save file

Solution 3: Run Hardware and Device Troubleshooter

Another reliable way to solve the video problem is via the Hardware and Devices troubleshooter option. If it's a result of some hardware glitch that needs rendering, the troubleshooter can fix such issues. It checks if all the hardware devices are correctly installed on your computer.

Step 1: Right-click on the ‘Start’ menu and select the control panel.

Step 2: Navigate to the 'View By' option on the top-right corner of the Window.

Step 3: Tap on the drop-down arrow and choose 'Large icons.'

Step 4: Select Troubleshooting and click on the 'View all' option on the left panel.

select view all

Step 5: Tap ‘Hardware and Devices’ and tap on ‘Next’ to run the troubleshooter.

If the video problem isn’t solved, there might be something else causing the issue.

Solution 4: Upgrade Graphic Card Drivers

Outdated graphic card drivers often result in stuttering and bad picture quality of the video. Now, the following steps will help to update the graphic card drivers.

Step 1: Firstly, right-click on the ‘Start’ option and select ‘Device Manager.’

Step 2: Tap on the Display adapters to expand the option.

Step 3: Now, right-click on the graphics card driver and choose ‘Update Driver Software.’

select update driver software

Moreover, there are chances that you don't have a graphic card driver in the first place, which might be causing the video problem. In that case, uninstall the graphic card driver and restart your computer.

Solution 5: Install Drivers in Compatibility Mode

If the video drivers installed on the computer are not compatible with the updated Windows version, you might experience video problems. It includes lagging, freezing, and more. Follow the steps to install Windows in compatible mode.

Step 1: Firstly, you will have to download the latest driver from the manufacturer’s website.

Step 2: Now, right-click on the set-up files of the drivers to be installed.

Step 3: Click on 'Properties' and tap on the 'Compatibility' option.

Step 4: Tick the box before the option that says ‘Run this Program in Compatibility mode.’

run this program in compatibility mode option

Step 5: Choose the operating system from the drop-down list and tap on 'Apply' followed by 'OK.'

Now, restart your system to check if the video problem persists.


Part 4: Basic Tips for Watching Videos in Windows 10

It’s somewhat true that we get video errors despite doing everything right (at least that’s what we tend to think). But there are always some minor loopholes that tend to skip our minds. Here are some precautionary measures to take while your video watching experience never gets affected.

One of the most reliable methods to ensure any video inconvenience on Windows 10 is to keep it updated. These updates contain solutions to all the bugs and anomalies that influence system performance. Make sure you update your operating system as soon as you see one.

If the video codecs responsible for the compression and decompression of digital video is not compatible with your computer, you get such issues. Hence, you must have compatible codecs installed on Windows 10.

Whether it's video, audio, image, or any other specific file, you must use software rendering as opposed to GPU rendering. In such a case, Windows 10 won’t abruptly hang or crash while playing a video as it will use software rendering when GPU is not available.

If you accidentally happen to hinder in the file transfer process, it may corrupt the video file. As a result, you see glitches while watching videos.

Irrespective of the format of the video file, a virus intrusion may severely corrupt the video. It would be best if you entertain an antivirus to prevent such incidents from influencing how you watch videos.


Closing Words

From lagging, stuttering to glitches, and various other playback errors, video problems are common in Windows 10. Though you might get frustrated when that happens, the solution is not as difficult as you might think. Besides, numerous factors could lead to such an issue, and often it results in video file corruption. For such instances, you can always use Wondershare Data Recovery software to repair corrupt video files.

Recoverit author

Eleanor Reed

staff Editor

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