Methods to Fix Outlook.pst is not compatible Error

How to Fix Outlook.pst is not compatible Error

Wondershare Recoverit Authors

Oct 13, 2020 • Filed to: Recover & Repair Emails • Proven solutions


The outlook is being used by millions of people worldwide and even the most experienced users might meet with various errors. These errors can cause serious damage to the data. Usually, there are simple methods that can be used as workarounds to fix the issue. Sometimes these methods fail to solve the issue, and users have to use more powerful tools. In this article, we will go through steps on how to fix "outlook.pst is not compatible" error.

"The file file_name.pst is not compatible with this version of the Personal Folders information service. Contact your Administrator." Or "Outlook.pst is not compatible".

Part 1: How to Fix Outlook.pst is not compatible Error

In case you come across such an error, there is a simple workaround before you start using more powerful tools in order to fix outlook.pst is not compatible error.

  1. Run Outlook, locate the file in question by clicking on Data File Management, and click Add.
  2. Choose Outlook 97-2002 Personal Folder File (PST) and click OK on the next three messages. This action will form an ANSI file. After this, close the window.
  3. If you look at the bottom of your navigation pane, you will see "Folder List". In this navigation pane, your newly created .pst file will be visible.
  4. At this point, you should drag the data from the existing folders of Outlook 2003 or 2007 to the new .pst file. As an alternative, it is possible to use and Export Wizard or import for the File menu.
  5. At the navigation pane, you must right-click the newly created .pst file and click Close "file_name".

Part 2: How to Repair Corrupt PST file with Outlook Repair Tool

Whenever you come across with Outlook errors, there is always a simple workaround that users can perform in order to fix outlook.pst is not compatible error. The workaround that you can do in order to fix "outlook.pst is not compatible" is the one that we mentioned previously. However, this method can fail sometimes and users might have to take more effective actions in order to recover their valuable data. Stellar Phoenix Outlook PST repair is just the right tool, it supports to repair corrupt PST files.

outlook pst repair
  • Recovers all mailbox components within the files such as emails, attachments, contacts, calendar items, journals, notes, etc.
  • Recovers accidentally deleted Emails that were purged by mistake or lost due to unplanned system formatting
  • Allows saving recovered mails in EML, MSG, RTF, HTML, and PDF formats
  • Supports repair of encrypted & password protected PST files
  • Enables you to arrange scanned emails using various criteria such as "Date", "From", "To", "Subject", "Type", "Attachment", and "Importance"
  • Repairs corrupted Outlook file created in MS Outlook 2016, 2013, 2010, 2007, 2003, 2002 (XP), & 2000 and MS Office 2016, 2013, 2010 (64-bit version), 2007 & 2003;Supports Windows 10, 8, 7, Vista.

Step 1 Search the corrupt Outlook PST files from local drive.

repair corrupt PST files step 1

Step 2 All corrupt Outlook PST files are listed in the result section.

repair corrupt PST files step 2

Step 3 Preview the repaired PST files and check the repaired email and items.

repair corrupt PST files step 3

Step 4 Save repaired Outlook PST files as many formats.

repair corrupt PST files step 4

No Outlook error is pleasant for the user, especially errors that involve .pst files as they can usually result in complete loss of your Outlook data. In most cases, there are a couple of workarounds in order to solve these unwanted errors. However, in some cases, these methods can fail and more powerful tools must be used. Luckily there is the Stellar Phoenix Outlook Repair tool.

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