How to Fix Windows 10 Creators Update Install Stuck Issue

How to Solve Windows 10 Creators Update Install Stuck Issue

Wondershare Recoverit Authors

Dec 03, 2020 • Filed to: Windows Computer Solutions • Proven solutions


Computers have become unavoidable parts of our lives and hence it is important to good at computer basics. This is true, no matter what career you pursue. And keeping the operating system up to date is quite important. This would allow us to make use of the various new options that are incorporated. But while trying to download updates, there are chances for certain types of errors.


If you are a user of the windows 10 operating system then you would want to update the operating system whenever updates are launched. But when it comes to the creates update, there is a slight problem. The update installation process might get stuck at 40 % or 90%. In some rare cases, the update might get stuck at 99%. If you try to reinstall the update, then the same problem would arise. In this article, we would discuss the different solutions that would be helpful if you are facing this kind of error.

The solution to the installation stuck issue:

1.Disable the antivirus software and the firewall on the computer

The first step is to right-click on the icon of the antivirus program and then click on the disable option. The icon would be present in the system tray.

The next step is to choose the time duration for which the anti-virus would be disabled.

Once this is done then try whether the error still exists. If yes open the control panel and then and click on the system and security category. Now open the windows firewall.

Now on the left side, you would be able to find the turn off the option. You would have to restart the PC for the changes to take effect. Now if the error persists, move on to the next solution.

2. Try restarting the windows update services

Press the Windows key and the letter R. In the run dialog box type in services.msc. this would open the services window. Locate the service called

Background intelligent transfer service

Cryptographic service

Windows update

MSI installer

Now right-click these and click properties. Make sure that these services are an automatic startup.

If they are stopped then click on the start under service status. Next right click on the windows update and then restart.

Click on the apply option and then click on the OK button. Restart the PC and if the error persists move to the next solution.

3.Renaming the software distribution folder

Press the Windows key and the letter x. open the command prompt as administrator. Enter the following commands to stop the update services and hit enter after each one.

Net stop wuauserv

Net stop cryptSvc

Net stop bits

Net stop msiserver

Type in the next command and hit enter.


"ren C:\Windows\System32\catroot2 catroot2.old"

Next type the following commands

Firstly enter 'Net start wuauserv' and then 'Net start cryptSvc', followed by 'Net start bits' and then 'Net start msiserver'.

Reboot to save the changes and try again.

4.Ensure that you have enough storage

There should be enough storage space for the update to be installed. About 20 GB should be free on the hard disk. There should be a processor which is at least 1Ghz. RAM should be at least 1GB for 32 Bit and 2 GB for 64 bit. The hard disk should be at least 16 Gb for 32 bit and at least 20 GB for a 64-bit operating system.

5. Try running the windows update troubleshooter

Type in 'troubleshooting' in the search bar and click on the troubleshooting.

In the left panel click on the view all and then select the windows update from the list that is shown.

Make sure to follow the on-screen instructions and the windows update would be troubleshot automatically.

Reboot the PC and this would install the updates.

6. Make sure that you disable the fast startup

Press the Windows key and the letter R and type in 'powercfg.cpl' to open the power options.

Click on the option 'choose what the power buttons do'. you would be able to find the option at the top left corner.

Click on the 'change settings that are currently unavailable'

Uncheck the fast startup option. And then save the changes.

Restart the pc. And if this fails then open the command prompt as the administrator.

Type the following command and press the enter

Powercfg –h off

Restart the computer to save the changes

7. Use the DISM utility

Press the Windows key and the x button. Open the command prompt as administrator.

Type in the commands as follows

a) Dism /Online /Cleanup-Image /CheckHealth

b) Dism /Online /Cleanup-Image /ScanHealth

c) Dism /Online /Cleanup-Image /RestoreHealth

the process would take some time and hence wait for the process to be completed. Now if this too doesn't work then move to the next option.

8. Use the Media creation tool

Download the media creation tool and back up the data that you have on the system partition. Also, save your license key.

Open the tool and select the upgrade this PC

Accept the terms that are shown and also choose to keep personal files and applications.

PC will have to restart a few times and then the error would be solved.


If you trying to solve an error that arises during the windows update installation, then make sure that you follow each of the steps carefully. And if the problem persists even after trying all the options then try seeking the advice of an expert in the field or try sending feedback to windows.

Recoverit author

David Darlington

staff Editor

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