2. Can I recover data from a damaged NAS device?

2. Yes. If your NAS server is based on RAID 0, 1, 5, 6, 10, 01, or 50, Recoverit NAS data recovery can help you retrieve data from damaged NAS drives. You just need to install Recoverit and connect it to your NAS server. After that, it will automatically scan your NAS drive for deleted or lost files, and you can recover the desired ones after previewing.

3. How does Recoverit NAS data recovery work?

3. Recoverit provides remote NAS data recovery - the fastest NAS recovery method. You don't need to dismantle the NAS server or pull out the hard drives. Instead, simply download and install Recoverit on your PC or Mac. Then connect Recoverit to your NAS server by inputting IP, port, username, and password. Now, you are ready to scan and recover lost NAS data.

4. I can't connect Recoverit NAS data recovery to my NAS device. What should I do?

4. To ensure a successful NAS remote connection, you should have SSH enabled (required by remote access) and have a username with ROOT permission (required by volume scan). Therefore, if the connection fails, you can check the following: 1.Check if SSH is enabled: In the NAS device, go through "Control Panel"> "Terminal& SNMP"> "Terminal">"Enable SSH service." Make sure "Enable SSH service" is ticked. 2.Check If your NAS device/Linux system account has administrator or ROOT permission: For NAS devices, take Synology as an example, select "Control Panel" > "User and Group," and set the user's administrator rights in the setting item. Different manufacturers may have different option names, and you can query the NAS manufacturer knowledge library. For Linux systems, you need to run usermod or gpasswd commands to grant admin rights. 3.Finally, check if the IP, port, username, and password are entered correctly after enabling the above two.

5. The NAS server scan is taking a long time. Is this normal?

5. Yes, it is normal because NAS devices generally have a large capacity, so the scanning is time-consuming.

Recoverit > Recoverit Features

NAS Data Recovery
Recover Deleted NAS Files

Recoverit helps recover recoverable deleted, lost, formatted, inaccessible, or RAID-related files from NAS storage when the NAS volume or exported data is still reachable. It supports recovery workflows for many NAS brands, including Synology, QNAP, WD, and other supported devices when the storage can still be accessed safely.

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For Windows 11/10/8.1/8/7/Vista

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For MacOS X 10.10 - MacOS 26 (Tahoe)

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Recover Files from Common NAS Data Loss Scenarios

NAS data can be lost through deletion, formatting, inaccessible volumes, disk failure, RAID rebuild failure, controller issues, device aging, or power failure. The safest next step is to recover or copy files before rebuilding or reinitializing the NAS.

Various Scenarios

Accidental Deletion

If files were deleted from a NAS share, stop new writes to that share and recover the files before other users overwrite the data.

Formatted NAS Volume

If a NAS disk or volume was formatted, the file data may still be recoverable until it is overwritten. Avoid reformatting or rebuilding the array first.

Inaccessible NAS Data

If the NAS becomes inaccessible because of system, file-system, or login issues, use a safe recovery workflow to access the readable data before making structural changes.

Disk Failure or Bad Sectors

If one or more NAS disks show errors, recover important files before any repair, rebuild, or replacement operation that could change the volume state. If your NAS drive has bad sectors or hard drive system files are corrupted, this NAS drive recovery software can recover and rescue data from a damaged NAS hard drive.

RAID Reconstruction Failure

If RAID rebuild fails, do not keep retrying rebuild steps on the same array. Recover files first if the NAS or exported data remains accessible through a safe workflow.

Defective Controllers

Faulty reorganizations or rebuilds during firmware upgrades may lead to defective NAS/RAID controllers, resulting in data loss. With Recoverit NAS recovery, you can quickly regain your data.

Equipment Aging

Despite all of these efforts, there is no getting around the reality that even the most long-lasting NAS devices have a lifespan limit. However, the data is recoverable when you lose it because of equipment aging.

Power Failure or Device Aging

Power surges, outages, and aging hardware can corrupt NAS data. If the device still responds, rescue files before continuing with firmware or hardware changes.

Diverse Storage

Work Directly With Most NAS Manufacturers

• Supported NAS Brand

Recover files from many supported NAS brands when the device can be reached through a safe recovery connection or readable export.

• Supported RAID Levels

Recoverit can work with common RAID setups used in NAS environments, including RAID 0, RAID 1, RAID 5, RAID 6, and RAID 10 when the array remains accessible for recovery.

Common File Types

Recover More Than 1000 File Formats

Recover common NAS file types such as documents, spreadsheets, presentations, photos, videos, emails, archives, and project files when they are still recoverable.

Video Files

Graphics Files

Documents

Email Files

Other Files

Why Use Recoverit for NAS Data Recovery

Real-Time Recovery

Retrieve data in real time without interrupting the work in the NAS server.

No Disk Pull-out

Recover data without unplugging the NAS drive, avoiding damage to the drive.

No RAID Reconstruction

Recover data from the NAS volume or connected storage before rebuilding or reinitializing the array.

Easy

Just choose your NAS, turn on SSH, and recover files from the NAS drive.

Quick

Various filtering options are available to find the files you need quickly.

Professional

With 35 patents, the recovery success rate of Recoverit is up to 95%.

Expert in NAS Data Recovery

With 20 years of experience in data recovery, Recoverit is dedicated to simpler, easier, safer, and more intuitive technology for recovering files from NAS devices.

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Recovery results depend on NAS health, RAID state, access permissions, and whether the storage can still be scanned safely.

NAS Recovery for Businesses, Home Users, and Creative Teams

Small and Medium Enterprises

Recover business files from NAS systems used for shared storage, backup, and collaboration when downtime or rebuild risk makes file rescue the priority.

Home Users

Recover personal media, documents, and shared folders from home NAS systems when deletion, formatting, or storage failure affects important files.

Photographers

Recover photo and video libraries from NAS storage used for backup, editing, or archiving when the files remain recoverable.

Technicians

Use Recoverit to help rescue files from supported NAS environments when the storage can be accessed safely and recovery should happen before rebuild work.

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SMEs

Home Users

Photographers

Technician

How To Recover Deleted Files From NAS With Recoverit

Step 1

Choose NAS Recovery

Launch Recoverit and select NAS Recovery under the NAS and Linux Recover tab.

Step 2

Connect to NAS Device

Enter the IP, port, username, and password to connect the tool to your NAS server.

Step 3

Scan and Recover

The NAS server scan starts. Preview the desired files and click "Recover" to get the data back.

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Tech Specs

Supported Computer OS

Windows: Windows 11/10/8.1/8/7/Vista
Windows Server: 2003-2022
Mac: macOS X 10.10 or later

Supported NAS File System

EXT4 , BTRFS, XFS, and BFS

Required Hard Disk Space

At least 56MB for installing

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See What Tips & Tricks We Offer

See What Our Users Ask Frequently

What should I do after experiencing NAS data loss?

Stop rebuilding, reinitializing, or reformatting the NAS before recovering important files. If the storage is still accessible, use a safe recovery workflow first and keep backups available.

Can I recover data from a damaged NAS device?

Often yes, if the NAS or exported data is still readable and the damage has not made the storage inaccessible. If the device is physically damaged or not detected, software recovery may not be enough.

How does Recoverit NAS data recovery work?

Recoverit connects to supported NAS storage, scans the volume for deleted or lost files, and lets you preview recoverable data before saving it elsewhere.

Do I need SSH and administrator access?

Some remote NAS recovery workflows require SSH and the right permissions. Check the NAS settings and use the access method required by your device and recovery scenario.