6 Methods to Fix Cannot Start Microsoft Office Outlook

If you have fallen prey to a situation where you cannot start Outlook, this article will surely interest you. Please stay here and find the solutions for the same.

Apr 16,2020 • Filed to: Recover & Repair Emails • Proven solutions

0

When “cannot start Outlook error” comes your way, you might feel bothered like hell! It’s no surprise in the fact that how much powerful an application is, it is not free from unforeseen bugs or technical glitches. An unexpected hike in the users’ queries regarding “cannot start Microsoft Outlook” error has been recently reported and therefore we felt it right to introduce you about this issue and how you can fix it. Be with us till the end and we will assure you that you will be able to fix the problem yourself. Let us begin and learn top methods on why Outlook cannot start Microsoft.

Part 1: "Cannot start Microsoft Office Outlook" error - causes and symptoms

A symptom that can help you figure out the problem is really simple. When you hit on the Outlook icon on your system, an hourglass shows and it freezes for some time. Right after this, you notice the “cannot start Microsoft Office Outlook” error.

Now that you are aware of the reasons, time has come to learn the solutions!


Part 2: 5 fast tips to fix cannot start Microsoft Outlook error

2.1 Turn off Compatibility Mode

As we have mentioned in the above section, your Outlook being in the compatibility mode can turn out be troublesome for you. Therefore, as the first tip, we will here learn how you can turn off the compatibility mode. This can be one of the excellent methods to solve the situation where you cannot open the Outlook window. Here is how you can do this!

Step 1: Hit on the Start button on your keyboard and type in “outlook.exe” in the search box.

turn off compatibility mode 1

Step 2: When you are able to see it, right click on it and choose “Properties”.

turn off compatibility mode 2

Step 3: The Properties dialog box will open where you have to click the “Compatibility” tab. Then, uncheck the option “Run this program in compatibility for”. Hit “OK” for confirming the actions.

turn off compatibility mode 3

2.2 Start Outlook in Safe Mode

Another method that can turn out to be at your rescue is launching the application in Safe Mode. By doing this, we are actually starting Outlook sans any add-ins. This will simply indicate if the problem of Outlook cannot start Microsoft is being appeared due to any add-ins. This is what you need to do in order to fix cannot start Outlook issue using this method.

Step 1: On the Outlook icon in your PC, click on it and hold the Ctrl key. Alternatively, type “outlook /safe” in the search box and press the Enter key.

Step 2: Now, Outlook will prompt you to confirm if you really wish to launch it in Safe Mode. Click “Yes” to proceed.

start outlook safe mode

2.3 Recover Navigation Pane configuration file

A yet another thing that brings you out from the trouble is to do some configuration with the Navigation pane as there might be some Navigation pane settings that have been corrupted and giving out the error. This is what you need to do.

Step 1: Simply open the Run dialog box on your system and type in “outlook.exe /resetnavpane”.

Step 2: After typing, press the Enter key or click on “OK” and then launch Outlook. The settings will begin to recover now.

recover navigation pane

In case it did not recover, you can try to delete the Navigation pane settings. For this, here are the steps.

Step 1: On the Run dialog box, type “%appdata%\Microsoft\Outlook”. This will bring the list of all configurations files stored in Microsoft Outlook.

Step 2: You need to now type “Outlook.xml file” in the search field.

delete navigation pane settings

Step 3: Once it is found, right click on it and delete it. We hope that this will work for you. if now, moving on to the next fix will save you.

2.4 Repair your Outlook PST file using Inbox Repair tool

If you still cannot start Outlook, it’s time to look upon your Outlook PST files. These files, as already mentioned can give a hard time if there is any wrong thing happens during the uninstalling as well as re-installing of the Outlook. Here is how you can repair it.

Step 1: open the Windows Explorer in your computer. To do this, you can press Windows key along with the E key.

Step 2: Once it is opened, you need to navigate to the path – C:\Program Files\Microsoft Office\{Office version}.

In case you are having 64-bit Windows where 32-bit Office is installed, you need to follow this – C:\Program Files x86\Microsoft Office\{Office version}.

Step 3: As the next step, you need to look for the “Scanpst.exe”. On finding it, double click on it to proceed. As an alternative way, you can hit on the Start button and in the search box, simply type “Scanpst.exe”.

repair outlook pst 1

Step 4: After this, you are required to hit on the “Browse” button in order to choose the default Outlook.pst file.

Step 5: Click on the “Start” button now so that the scanning of the file will begin. On having the errors in the PST file, a message will be shown in the dialog box of Microsoft Outlook Inbox Repair tool. The message will be, “Errors were found in this file. To repair these errors, click Repair.”

repair outlook pst 2

Step 6: You can now click on the “Repair” and then this will begin the repairing process. When it gets completed, you can start the Outlook application with PST file. Check if the problem persists. If unfortunately yes, jump to the next tip.

2.5 Create a new Outlook profile and import data from the old PST file

Once you have tried and test all of the above methods and nothing is changed, you need to try to create a fresh profile for Outlook and set it up with the email account. Only this will solve your problem as the last resort. This is what you need to do.

Step 1: Start with heading to the Control Panel and choosing “Mail” > “Data Files” > “Add” and make the profile.

create new profile 1

Step 2: Once this is done, make sure to keep the new profile as the default one. For this, simply hit on “Account Settings” followed by “Data Files”. Choose your profile and click on “Set as Default”.

create new profile 2

Step 3: Now, open Outlook and see if cannot start Outlook error goes and it works properly. If yes, you can now import the data from previous Outlook PST file. For this, head to the “File” option and click on “Open” > “Import”. Choose “Import from another program or file” followed by “Next”.

import data from old pst 1

Step 4: Now, select “Outlook Data File (.pst)” and move to the “Next”. Hit on “Browse” and get your old .pst file selected. Hit on “Next” followed by “Finish”.

import data from old pst 2


Part 3: What to do when all above methods fails to fix this error?

Upon trying all of the above methods, if you still cannot start Microsoft Outlook, you need to check out this section. We would like to introduce you Stellar Outlook Repair tool which is designed to repair the PST files in a hassle-free way. Many times, using the Inbox Repair tool cannot bring the expected results and when there are severely corrupted files, you may get negative results. Therefore, as an alternative, this tool serves your purpose in a best possible way.

Step 1: Find PST

find pst file stellar

Step 2: Repair File

When the file is selected, click “Repair”. The scanning of the file will begin. Wait until a “Repair complete” box appears. Click on “OK” and then make sure to preview your PST file and the items he program has recovered.

repair pst file stellar

Step 3: Save File

When the file is recovered and repaired in the above step, you need to save it in your PC. To do this, simply hit on “Save Repaired File” given in the “Home” menu. Now, from the “Save As” dialog box, click on the “Browse” button. This will allow you to choose the desired location. Go ahead and select the one where you need to save to file. You are good to go now!

save pst file stellar


The Bottom Line

Being one of the useful email programs, we don’t expect such problems to come over and act as hurdles in our further processes. However, where there is a problem, there exists a solution. And in this article, there existed 6 solutions. Among those, we still recommend you Stellar Outlook Repair tool for its better performance and efficiency. We are now closing the topic here and hope that this post worked well for you. If yes, don’t forget to share your views with us in the comments section below. Also, share this article to the ones who need help in same issue.

Amy Dennis

staff Editor

0 Comment(s)
Home > Resources > Recover & Repair Emails > 6 Methods to Fix Cannot Start Microsoft Office Outlook