Hello, I am usually the person who fixes the computers in the house, and one of them has this problem which I don't know what to do. First, when I turn it on, it shows the Windows XP startup and then the computer screen goes black. I tried going on safe mode but it didn't work. I don't know what to do. I have tried everything and still nothing.
There is a way you can have a try when you meet this problem. Unplug your computer and take out of the battery if you're using a laptop. Then hold on and wait for about two minutes. After that, plug your computer, put the battery back in, and start your computer. It'll be normal again.
Someone says it works, but someone else doesn't. Anyway, you can try it. If it doesn't work for you. You can switch to another way: using a Windows recovery tool to pull your Windows XP back to normal. Microsoft Media Creation Tool can be a nice option, which enables you to boot your computer smoothly and fix the XP black screen in minutes.
After purchasing the program, you'll get a download link from Wondershare. Download and install it on a good-working computer. Then follow the steps below to create your own bootable CD or USB drive and fix Windows XP black screen in 3 steps.
1. Insert your Windows Vista or Windows 7 disk into the DVD player and restart the computer.
2. You'll see the boxes of Language, Time and Currency and Keyboard in the next screen.
3. There are two options on the lower left side. One is "Repair your computer", and the other one is "What to know before installing Windows".
4. Click on the first one: "Repair your computer".
5. Windows will then try to find the installation directory for Vista or Windows 7, depending on what you have.
6. Next up is a screen with a box called Recovery Options. Click the first option, Startup Repair.
You'll see a Startup Repair box with the message "Startup Repair is checking your system for problems…".
7. When it's done, it will prompt you to reboot. If there is more than one problem it may reboot again to continue repairing.
8. At this time, you can plug out the DVD, restart your computer and everything should be working normally.
When the problem is fixed, take out of the bootable CD/ USB drive and restart your computer as normal. Then you'll find that you can boot your laptop up successfully.