Hello, I am usually the person who fixes the computers in the house, and one of them has this problem which I don't know what to do. First, when I turn it on, it shows the Windows XP startup and then the computer screen goes black. I tried going on safe mode but it didn't work. I don't know what to do. I have tried everything and still nothing.
There is a way you can have a try when you meet this problem. Unplug your computer and take out of the battery if you're using a laptop. Then hold on and wait for about two minutes. After that, plug your computer, put the battery back in, and start your computer. It'll be normal again.
Someone says it works, but someone else doesn't. Anyway, you can try it. If it doesn't work for you. You can switch to another way: using a Windows recovery tool to pull your Windows XP back to normal. Wondershare LiveBoot Boot CD/USB can be a nice option, which enables you to boot your computer smoothly and fix the XP black screen in minutes.
After purchasing the program, you'll get a download link from Wondershare. Download and install it on a good-working computer. Then follow the steps below to create your own bootable CD or USB drive and fix Windows XP black screen in 3 steps.
Insert a blank CD or USB drive into the computer where you install and run the Wondershare LiveBoot 2012. In the wizard interface below, there are guides telling you how to create a bootable CD or USB drive. Choose the one for you, and press the burn button in the center. After seconds, a bootable CD/ USB drive will be created. Take it out and go to the next step.
You're at the 2nd step now. Turn on your computer that you're about to repair the system. Insert the bootable CD/ USB drive and restart the computer. When the Windows begins to load, immediately press F12. Then you'll get into the Boot Device Menu. Select the option of "Onboard or USB CD-ROM Drive", and then you'll get a menu as follow after a few minutes. Select "Boot from LiveBoot" to enter your computer.
To successfully access your computer, you need to wait for a few minutes. After getting in, run the Wondershare LiveBoot 2012 and go to the "Windows Recovery" > "Boot Crash Solution". Here you'll get a full solution to your XP black screen error. Take measures by following the method listed below.
When the problem is fixed, take out of the LiveBoot CD/ USB drive and restart your computer as normal. Then you'll find that you can boot your laptop up successfully.