Windows Updates is the safeguard of Windows 10 to get the applications, programs and whole system to run properly by sending updates in real time and ensuring optimal health for the PC. However, there are cases wherein this service fails and causes errors to appear, such as the error code 0x80072efd.
This error occurs when the user checks for updates that interrupts the connection between the PC and Windows Updates servers. You can try the Windows Update Troubleshooter to give you a guiding wizard that automatically detects the problem. However, this sometimes cannot guarantee that the issue will be fixed.
The error 0x80072efd may be caused by an interference of the firewall of the computer or the local network while connecting to the Windows Updates server. It could also be that your PC has lost its internet connectivity, or that the network has limited access.
Aside from the error occurring due to network issues, it could also be that the proxy configuration is incorrect, causing the system to be confused and ultimately giving the error code. Another reason may be that an antivirus is blocking the connection. Another known reason for this error is that the MTU setting for the router is either too low or too high.
If any of these happen while the Windows Updates program is running, then it would most likely give the 0x80072efd error.
Before proceeding, ensure that a backup of the hard drive is available and that you have a system restore point on the ready. These are quick ways to ensure that you do not lose any important data or system files that might corrupt and crash the whole system once modified.
Also, you can try refreshing the Windows Store first and see if the problem resolves by itself. If not, proceed with the following methods.
The Windows Time service should be configured properly to avoid the 0x80072efd error.
1. On the search box, type in Services and select the top result.
2. the Services window will then appear. On the right side of the window, locate Windows Time and double click on it.
3. Locate the Startup Type in the General tab and choose Automatic on the dropdown menu.
4. On the Service Status selection, click on the Stop button, wait a few seconds and then select Start. It should indicate on the status that it is Running.
5. Click on the Apply button and then press OK.
An enabled proxy might prevent the Windows system from being able to access the Windows Store which also holds the Windows Updates.
1. Press Win + R at the same time to open the Run dialog box. Type in cpl and choose OK.
2. This opens the Internet Properties Settings popup window. In the Connections tab, select LAN Settings.
3. Tick the box that says Automatically Detect Settings and then untick the box below that is labeled Use a proxy server for your LAN.
4. Click on OK and then go to Windows Store and try checking for updates again.
The Windows HOSTS is located in the system drive C: and needs administrative control to be edited.
1. On the Start menu, type in Notepad on the search box and right click on the top result.
2. Choose Run As Administrator.
3. On the File menu of the Notepad window, select Open.
4. Select All Files found beside the file search box.
5. Type in this file destination on the search box beside File name: C:\Winnt\system32\drivers\etc
6. Double click on the hosts file and select Open.
7. Remove the lines that has the Windows Update entries: http://v4.windowsupdate.microsoft.com.
8. Select the File menu and click on Save.
9. Close the Notepad window.
The Windows Updates Troubleshooter has the ability to detect any errors in updating by automatically scanning the program. This needs internet access to work, so make sure that your computer is connected to the internet.
1. On the Start menu, click the cogwheel icon to open the Settings window.
2. Proceed to Update & Security, and then navigate to Troubleshoot.
3. A troubleshooting wizard will appear. Click on Windows Update and the select Next to start the service.
4. After the system starts scanning for errors, it will prompt a troubleshooting report and it will show whether the issue has been fixed automatically.
5. Restart the PC and try running Windows Updates again to see if the error has been fixed.
The Software Distribution folder temporarily stores files that are needed in installing new updates that contains latest improvements and fixes for the system. It is safe to clear this folder if the update is successful, or if Windows Updates is not running properly and turning up the 0x80072efd error.
1. Press Win + X and find Command Prompt (Admin) to open the elevated Command Prompt that has administrative privileges.
2. On the command line, type each one of these and hit Enter after each entry:
net stop wuauserv
net stop cryptSvc
net stop bits
net stop msiserver
3. Type this next command on the vacant line and hit Enter: ren X:\Eindows\SoftwareDistribution SoftwareDistribution.old (replace X with the corresponding drive letter where Windows is installed, which is usually C:)
4. On the next command line, type each one of these and hit Enter after each entry:
net start wuauserv
net start cryptSvc
net start bits
net start msiserver
5. Type in Exit on the next command line and the hit Enter key to close the Command Prompt dialogue box.
6. Reboot your PC and check on Windows Updates whether the issue is resolved or not.
The error 0x80072 is one of the many Windows Updates issues that can be fixed by following the methods above. However, proper caution should be taken when configuring and modifying system files or folders because this can potentially harm your computer and cause it to crash. To make sure that the right step is taken, you can contact an expert to perform the troubleshooting for you.