Jan 15, 2024 • Filed to: Windows Computer Solutions • Proven solutions
Installing updates to your Windows PC is something any user should regularly perform. It's an excellent way to protect your computer from virus attacks, unexpected system shutdowns, system errors, and crashes, etc. This is also how Windows can repair any bugs that may be present in the old version of the OS. Overall, it's a good decision to do this because this improves functionality overall. However, sometimes upon downloading or installing updates, you might come across the error code 0x80246019.
This error is a Windows store error. This usually happens upon the release of Windows 10 insider preview 14385. When you encounter this error, your PC might refuse to download the new update. This may be due to missing or corrupt system files, glitches in your PC, and other errors.
Now that we know the possible causes of this error, it's time to fix it. You may always call contact support or reach out via the web, but we all know that takes a long time and sometimes doesn't even reach a proper resolution.
Here are 12 methods you can use to fix Windows Store error 0x80246019.
WSReset is Windows Store Reset. This is usually done if the Windows Store cache is damaged for some reason. By resetting Windows Store, we can rid it of any errors it may have by restoring it to its default state. Here's a 2-step guide on how you can do this.
Step 1. In the Search bar, type in wsreset and launch WSReset.exe.
Step 2. Wait for the WSReset to complete.
Step 3. You can also do this by typing in wsreset in Command Prompt.
If you're unaware of it, Windows 10 has its built-in troubleshooting feature. This is usually used to fix any problems within the OS. Follow the steps below to perform this:
Step 1. Type in Settings in the search bar to launch the settings. You can also look for it in the Start menu.
Step 2. Go to Updates & Security and select Troubleshoot in the left-side menu.
Step 3. Under Troubleshoot, select Windows Store Apps at the bottom of the list. Click the Run the troubleshooter button.
Step 4. This will run the troubleshooter. Wait for it to finish.
Step 5. Reboot your computer. Check if the error persists.
There are some cases that Windows Firewall may prevent the Windows Store from working. We can find out if this is the cause of the issue by disabling the firewall. Follow the instructions below on how to do this:
Step 1. In the Search bar, type in firewall and click on Windows Defender Firewall.
Step 2. The Customize Settings window will open. Under Private Network settings, select Turn off Windows Defender Firewall (not recommended).
Step 3. Do this also under Public Network Settings. Hit OK at the bottom of the window.
Step 1. Launch Command Prompt. You can do this by typing in cmd in the search bar. Right-click on the command prompt and select Run as administrator.
Step 2. The Command Prompt window will now open. In the command line, type in sfc/scannow to run the SFC scan.
Step 3. Wait until the process is finished. If there is a fix, this will automatically run.
Step 4. Exit Command Prompt and reboot the PC.
Step 1. Press on the Windows + S on your keyboard to launch the search. Type in power. Right-click on the PowerShell icon, and from the drop-down menu, select Run as administrator.
Step 2. Administrator: Windows PowerShell window will open. Type in the following in the command line and hit Enter:
Get-AppXPackage -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}
Step 1. Launch Settings by typing it in the Search bar or looking for it in the Start menu.
Step 2. Click on Time & Language.
Step 3. Under Time & Language, click on the Date & Time subsection.
Step 4. Toggle the switch of Set time automatically to on.
Step 5. Also, toggle the switch of Select time zone automatically to on.
Step 6. Under Time & Language, click on the Region & Language subsection. This can be found on the left-side menu.
Step 7. Assign the country to the United States or wherever you are.
Step 8. Exit the settings and see if the changes fixed the problem.
Step 1. Launch Settings by typing it in the Search bar or looking for it in the Start menu.
Step 2. Go to the Apps section. This will show you all the programs installed on your computer.
Step 3. Click on Microsoft Store and select Advanced options.
Step 4. Under Reset, click the Reset button to reinstall and revert Microsoft Store to its default settings.
If there are a lot of USB devices connected to your system when trying to update your computer, you could encounter error 0x80246019. The reason is that some USB devices can hinder your system and avert from installing the latest version.
Here’s how to unplug the USB devices:
Step 1. First, unplug all unwanted USB ports from your system.
Step 2. Disconnect your webcam and printer as well, leaving only the necessary devices connected, such as your keyboard and mouse.
Step 3. After that, try installing the new build again.
Sometimes, you can encounter error 0x80246019 as a result of enabled Windows Defender and its Real-time security feature. Windows Defender can block particular files unintentionally, leading to this error. To resolve the problem, disable the Real-time security feature in Windows Defender. To do so, follow the steps below:
Step 1. Go to Update & Security in the Settings app.
Step 2. Navigate to Windows Security in the menu on the left. In the right pane, choose Open Windows Defender Security Center/Open Windows Security.
Step 3. Next, go to the Virus & threat protection.
Step 4. Configure the Virus & threat protection settings.
Step 5. In the last, disable Real-time protection.
Now, try installing the latest build to see if the problem persists.
Run the DISM tool to restore the Windows System Image and the Windows Component Store in your Windows 10. With this tool, you can resolve error 0x80246019 as the tool has various options such as “/ScanHealth", "/CheckHealth" and "/RestoreHealth."
Step 1. Start the Command Prompt with admin rights.
Step 2. Then enter the following commands, making sure to press Enter immediately after each one:
Step 3. Do not close the window if the procedure takes a while, as it would most likely take a few minutes to complete.
If you are unable to update the most recent builds due to error 0x80246019, the issue might be with your system’s settings. To resolve the problem, make a few adjustments in the Settings app. To do so, follow these steps:
Step 1. Go to Settings and then navigate to the Update & Security tab.
Step 2. Go to Windows Insider Program> Stop Insider Preview builds.
Step 3. To confirm, click on the Cancel button. After that, try downloading the updates again.
Sometimes, the $WINDOWS.~BT directory can be the reasons behind the error you’re facing now. It is a file that Windows update creates, and it stores temporary files. Unfortunately, these files can be damaged, causing many problems in your system. To fix the error, you need to delete $WINDOWS.~BT directory by following the below steps:
Step 1. In the search bar, enter disk and choose Disk Cleanup from the results.
Step 2. Ensure that your System drive is chosen and hit Ok.
Step 3. Wait for a while your system performs a scan on the selected drive.
Step 4. Choose the files you would like to delete and hit Ok. Ensure to navigate to the Clean system files options and choose Temporary Windows installation files.
Before making any changes, create a System Restore first so that you can always revert to your PC's previous state if ever an unexpected error comes up. Hopefully, one of the solutions above will fix the Windows Store error on your PC.
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David Darlington
staff Editor