Facebook is the biggest social media platform of the present time where more than 100 million hours of daily videos are played. Yes – the number is quite astonishing as millions of people watch videos on Facebook every day, but they also complain about Facebook having issues with playing media content like videos too. For instance, issues like no sound on Facebook video on computer, Facebook crashing Android, Facebook video freezes, etc. are some of these common issues. In this guide, I’m going to tell you how to fix these Facebook troubles in different ways.
Before we discuss various Facebook problems on iPhone, Android, or desktop, it is important to know what common video errors users encounter and their causes.
While there could be tons and tons of Facebook problems while loading or playing videos, here are some of the most commonly faced instances by users:
Following are some of the major reasons for Facebook having issues with video playback:
To start with, I would like to discuss a one-stop solution that can fix all sorts of Facebook problems with loading or playing videos. Therefore, if you think the video you are trying to view is corrupted or there is any other issue with it, then you can use a professional tool like Wondershare Video Repair. This is a user-friendly DIY application that can fix every possible issue with a corrupt video.
Although you first need to download the video on your computer to repair it. You can directly download it from the desktop or first download it on your phone and later move it to your computer. There are tons of readily available solutions that can help you download the corrupt media to your system beforehand.
To learn how to fix blurry videos on Facebook or any other problem with Facebook video, follow these steps:
Step 1: Load the corrupt videos
To start with, you can install Recoverit Video Recovery on your Mac or Windows PC and download the corrupt video on your computer. Now, you can drag and drop the video to Recoverit’s interface or click on the add button to browse the corrupt Facebook videos manually.
Step 2: Do a Quick Repair of Videos
After when the corrupt Facebook videos are added, the application will display their details. You can now click on the “Repair” button and simply wait as the application would try to fix your damaged files.
When the operation is completed, the interface will display a relevant prompt. You can preview your videos and save them to any location.
Step 3: Do an Optional Advanced Repair of Videos
If the Quick Repair operation is not able to yield the expected results, then you can click on the “Advanced Video Repair” option instead. To perform the advanced repair of your videos, you need to add a sample video first. Just open a browser window and load the sample video (of the same format and shot on the same device) that the application would keep as a reference.
Step 4: Preview and Save your videos
In the end, you can just preview the results and check if your damaged Facebook videos are repaired correctly. Click on the “Save” button after selecting the videos to open a browser window where you can save your Facebook videos.
Although there can be different Facebook video problems that users encounter, here are the 5 most common Facebook troubles with their dedicated solutions.
The Facebook videos are not playing on mobile or desktop is the most common issue that users face. This can happen due to a bad network or even a changed setting on your app as well.
Fix 1: Reset the Video Autoplay Feature
As you know, Facebook offers a feature to automatically start playing videos that can also lead to Facebook having issues with the video playback. To fix this, you can just go to your phone’s Settings > Facebook > Auto Play and turn the feature off. Now, you would have to tap on the play icon to start watching the video manually.
Fix 2: Check Network Connection
If you are not connected to a stable internet connection, then you might get the Facebook videos not playing issue. To check this, just go to the network settings on your device and connect it to a stable WiFi or mobile network. You can also reset the network by turning on the Airplane Mode and disabling it afterward.
Fix 3: Reset Network Settings
If you think that there is a network related issue with Facebook videos buffering all the time, then you can just reset it. Android users can go to its Settings > System > Reset and tap on the “Reset Network Settings” feature. On the other hand, iOS users can browse to Settings > General > Reset > Reset Network Settings and enter the phone’s passcode to confirm your choice.
Sometimes, while playing a video, users encounter that the Facebook sound is not working. In most of the cases, the issue is caused by a crashed app or some wrong app settings.
Fix 1: Log-in to your account again
If there is an issue with your Facebook account, then you can just reset it. To do this, you can launch Facebook, go to the app’s settings and log out of your account. After that, wait for a while, and log-in to your Facebook account again.
Fix 2: Update the Sound or Display Drivers
In case if you are getting the no sound on Facebook videos on your computer, then you can also consider updating the system’s drivers. To do this, go to the Start menu and look for “Device Manager”. From here, select the display or sound drivers, right-click, and choose to update them.
Fix 3: Disable the Hardware Acceleration feature
Hardware acceleration is the inbuilt feature in some browsers like Chrome or Firefox that can also affect the playback of videos. Therefore, if you think the Facebook sound is not working on your computer, then just go to your browser’s Settings > Advanced Settings and disable the Hardware Acceleration option. The exact feature would be located differently on various browser versions.
While playing a Facebook video on your phone or desktop, you can get a blank screen or the video can get frozen as well. I would recommend following these quick methods if your Facebook video freezes frequently.
Fix 1: Check the internet connection
If the video has been frozen while playing, then you might not have a stable internet connection. You can easily check this by visiting your device’s wireless and network settings. Also, you can reset its connection and try loading the video again.
Fix 2: Make sure there is enough storage on your phone
Needless to say, if your device does not have enough free storage, then it can cause video lagging and Facebook videos buffering issues. You can just go to your device’s Settings > Storage and check how much free storage is left. If it is running on low space, then you can delete any unwanted data from it.
Fix 3: Update the Flash Player
This is an ideal fix for users who are getting these Facebook problems for video playing on a desktop. Ideally, an updated Flash Player is needed to play media content like videos on a browser. To resolve the Facebook video black screen problem, you can go to your browser’s installed plugins or components and update the installed Flash Player from here.
Another Facebook having issues with videos is that the app keeps crashing in between. If Facebook is crashing your Android or iPhone, then you can try the following solutions.
Fix 1: Stop the app from Running in the Background
Some users think that if Facebook is crashing Android, then they can fix it by closing the app. This would be a temporary fix as the app will keep running in the background. To fix this, you can tap on the App Switcher feature on your Android/iPhone and close the app from running. You can also go to the app’s settings and tap on the “Force Stop” option to forcefully close the app.
Fix 2: Update the Facebook App
If you haven’t updated Facebook in a while, then you might encounter issues like Facebook keeps crashing on Android or iPhone. The easiest fix would be visiting the Play Store or App Store page of Facebook and updating the app. You can also go to App Store/Play Store, visit the installed apps section, and update Facebook from here as well.
Apart from the above-listed Facebook video problems, you can encounter any other Facebook unexpected error as well. Here are some general fixes for Facebook error something went wrong and other issues.
Fix 1: Get Rid of Unwanted Plugins
There are tons of browser extensions, plugins, and add-ons that we use on a daily basis. Though, sometimes a faulty add-on can also cause any Facebook unexpected error while playing the video in a browser. To resolve this, you can just go to the installed plugins/add-ons section on the browser and delete the plugins you think can cause the issue.
Fix 2: Delete Facebook Cache
This is a common solution for various Facebook problems for loading and playing videos that you can implement. Ideally, you can go to your device’s Settings > Apps > Facebook > Storage and get rid of its cache easily. Apart from that, you can also launch the Facebook application and go to its Settings > Browser History and tap on the “Clear Data” option to delete its cache.
Fix 3: Try another method to play the video
Lastly, if nothing else seems to work and Facebook is still having issues, then you can try to play the video in some other way. For instance, instead of its mobile app, you can play the video in a browser. Also, you can just download the video on your system or device storage and play it offline as well.
Now when you know how to fix Facebook from having issues with video playback, you can easily resolve this problem. Though, if you want to prevent these Facebook video problems from happening, then you can follow these suggestions:
There you go! After following this guide, you would be able to know about different solutions to fix various Facebook problems while loading or playing a video. I have listed the app, system, and network-related solutions for all sorts of Facebook video problems that you can follow. Though, if the video itself has been corrupted, then you can simply try Wondershare Video Repair to fix it. A complete video repairing application for Windows and Mac, it can easily fix all kinds of damages on a video without any unwanted hassle.