Top Tips to Fix Instagram Videos Not Playing

This page you will learn about why videos can't play on Instagram and how to fix videos that are downloaded on the platform.

Wondershare Recoverit Authors

Sep 14, 2021 • Filed to: Photo/Video/Audio Solutions • Proven solutions

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Instagram app is susceptible to malfunction as such "videos not playing." This becomes a depressing situation for whoever faces it.

If your Instagram videos aren't playing, then it is time to get full knowledge of this problem's cause(s) and how to fix the error on both phones and computers.

Part 1: What Causes Videos Not Playing on Instagram

1. Android Instagram Video Issues:

Instagram videos not playing on your Android device are often due to one or more of the following reasons:

2. iPhone Instagram Video Issues:

Your Instagram videos may refuse to play on your iPhone because of certain factors, which include the following:

3. Computer Instagram Video Issues:

The issues of Instagram videos not playing on your computer could result from any number of factors. These factors can be related to the Instagram app itself or the computer. They include:

Why Instagram videos are of low quality? Click here to learn how to fix poor Instagram video quality.

Part 2: How to Fix Instagram Videos Not Playing on Computer

In this section, you will be shown how to fix the problem of Instagram videos not playing on the computer. Let's start with a video we curated for you, which covers the most common reasons that cause Instagram no sound issue and how to fix them accordingly.

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If the video doesn't cover the problem you encountered, no worries, there are other solutions to consider include the following:

1. Clear Your Browser Data:

You may not be able to play a video on Instagram because the site has been filled with so much accumulated data that it has turned to junk. Therefore, it becomes necessary to empty such accumulated cache by following these steps:

clear browser data

2. Restart Your Router and Modem:

Because Wi-Fi or internet connection plays a major role in whether Instagram videos will play or not, it is important to take this seriously. Restart your router by doing these:

restart router and modem

3. Restart PC:

To get a fresh start at everything, you may go as far as restarting your computer and, thereby, restarting the process of loading video on Instagram. Restart your computer by doing these on Windows 10 and 8:

restart pc to fix

4. Reset Network Settings:

The relevance of a good network to the video playing online cannot be overemphasized. Therefore, if the video is not playing online because of a poor network connection, you can reset your browser's network settings on the computer:

pc windows settings

select network reset

reset network now

confirm network reset

5. Use an Expert Video Repair Tool:

The quite common problem that occurs after downloading the Instagram video is corruption. The video ceases to play, but luckily, we have a Wondershare Repairit Online video repair tool, whose main job is to repair the damaged video and make them running.

If you are learning about Wondershare Repairit Online Tool the first time, do not worry. Let's look at how this tool works and repairs our damaged videos.

Step 1: Uploading the Infected Video

Your first step will be to add the targeted video to the interface. After you launch the tool, you will see a (+) option to browse the video and insert it. In a couple of seconds, the uploading will initiate.

upload corrupted instagram videos

Step 2: Repairing the Infected Video

Completing the uploading bar will automatically start the repairing process of the damaged video without any prompt. Hence, saving time and increasing efficiency.

Step 3: Saving the Repaired Video

After the video is repaired, it will be shown on the interface. You can save it and then repair another video from your PC.

save the repaired instagram videos

If you are dealing with damaged video with more than ten video formats and lengths greater than 200MB, go for Wondershare Repairit for the desktop version as it will be quite effective.

This product is a professional tool that can fix corrupted videos from online, storage devices, computer's internal hard drive, crashed systems, etc. It also fixes videos that are experiencing read and write errors, freezing, transfer errors, flickering videos, and file header corruption, among others. Repairit Video Repair effectively supports the repair of videos of all major formats as FLV, AVI, WMV, MOV, MP4, M2TS, and MP3.

The steps to use this tool are quite easy, especially for the "quick repair" mode, which only lasts for minutes. Note, however, that deeper scan and repair under the "advanced repair" mode. It will take longer than the previous model.

Step 1: Add Corrupted Video

Open Wondershare Video Repair and add the video that is corrupted. You can click "Add" or perform a drag and drop using the option "Add video and start repairing" located in the middle of the interface.

add corrupted video

Step 2: Repair Video

Repair the video file by selecting "Repair," a blue button on the interface. Next, you will see a pop-up window indicating the video repair's success and instructing you to preview and save. Go ahead and click "OK."

repair the video

Step 3: Preview the Repaired Video

Now that you have saved the video, it is time to preview it. Play the video using the "play" icon to view and be sure everything has been properly repaired. This is just a formality because this tool can handle your video repairs to the full completion.

preview repaired video

Another repair mode is the "Advanced Repair" mode, which comes into play when you have previewed your video files, and there are still some badly damaged ones yet to be fixed. Click on "Preview failed? Try Advanced Repair" to start this next step.

advance repair feature

Step 4: Add Sample Video

This next video will require you to add a sample video, i.e., a working video file. The use of this sample video is for its data and technology, which serves as a reference point for Wondershare Video Repair to fix your baldy corrupted video. This works because the sample video is the same format as your corrupted video file; plus, it is shot from the same device.

add sample video

Once you move on to choose "Repair," you will be redirected back to the previous window. This will enable you to either save the video you repaired using Quick repair mode by clicking "Yes" or decide to proceed by clicking "No."

You should know that if you start the advanced repair, any video you repaired using quick repair won't be saved. This is why you need to do it yourself.

Step 5: Save Video

There is a "Save" button at the top right of the interface where you can click to save all your repaired and recovered video files. Note that it is safer to save the video files in a different location from the one they initially were.

save video path

Going by the above, you can save your video file in either drive "D" or drive "E" and not drive "C." Also, if you choose "Recover," your files will be saved in their previous location, but if you choose to open in "New Folder" before clicking "Restore," your video files will be saved in your new location.

Finally, give your new folder a new name. This will help you in your search for your video file whenever you want to use it.

repaired video saved

6. Locally Store Instagram Videos:

This solution comes in handy when the Instagram video cannot be played anymore because it is no longer available online. Videos disappear from Instagram if the person who posted them takes them off the web or makes them unavailable to you based on the settings.


Part 3: How to Fix Instagram Videos Not Playing on Phone

With the solutions explained here, you can fix the challenge of Instagram not playing on your phone, be it Android or iPhone.

1. Delete Instagram Cache:

Your Instagram app collects extra data in the form of cache and cookies. The issue with this is, some may be corrupted data. This makes it necessary for the cache to be cleared. Follow these steps:

For iPhone:

delete iphone instagram cache

For Android:

delete android instagram cache

clear data and cache

2. Install or Update the Instagram App Again:

You can resolve the problem of Instagram not playing on your phone by reinstalling the app. The steps vary depending on the phone you are using. If you are using an iPhone, do these:

install instagram on iphone

uninstall instagram app

A shorter route is to:

uninstall app on iphone

For Android phone users, follow these steps to uninstall and install your Instagram again:

update instagram on android

3. Reset Your Network:

You'll need to reset your phone network settings since poor network connection may be an explanation for Instagram videos not playing. To do this, follow these steps:

For Android:

android phone settings

android backup and reset

reset network settings

android reset settings

For iPhone:

reset iphone network settings

4. Disable Your Phone's Power Saving Mode:

As helpful as the power-saving mode is in preserving your phone battery's longevity, it can affect your phone's performance on applications such as Instagram. Therefore, disable the power saving mode of your device.

For Android:

disable android power saving mode

For iPhone:

disable iphone power saving

5. Check Network and Router:

Ensure that an unusable network is not the reason you cannot play videos on Instagram.

check network and router

6. Use the Wondershare Repairit Video Repair Tool:

Some situations call for the use of professional tools. If that becomes the case, you can rely on Wondershare Repairit to help you fix videos that have refused to play on your iPhone or Android device.


Part 4: How to Prevent Instagram Videos Not Playing

1. Prevent Videos Not Playing on Computer:

Prevent the issue of videos not playing on your Instagram by taking these measures seriously:

2. Prevent Videos Not Playing on Phone:

The following are ways you can prevent videos from not playing on your Phone's Instagram:

You may feel interested in How to fix the Facebook video freezing problem too.

Closing Words

Go ahead and enjoy watching your Instagram videos as you have learned the key solutions for fixing Instagram videos not playing. If you download your Instagram video only to discover that it is damaged, you can rest assured that if you add the video to the Wondershare Repairit, it will be fixed and recovered for your use.

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