Proven Ways to Fix Instagram Videos Not Playing!

Proven Ways to Fix Instagram Videos Not Playing

In this article, you will learn about why videos don’t play on Instagram and how to fix videos that are downloaded on the platform.

Wondershare Recoverit Authors

Oct 16, 2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions

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fix instagram videos

Instagram is one of the top social media platforms people love to spend time on, watching posts in the form of pictures and videos, and uploading the same. As fun as this is, the Instagram app is susceptible to malfunction as such "videos not playing". This becomes a depressing situation for whoever faces it.

If your Instagram videos aren't playing, then it time to get full knowledge of the cause(s) of this problem and how to fix the error on both phones and computers.

Part 1: What Causes Videos Not Playing on Instagram

1. Android Instagram Video Issues:

Instagram videos not playing on your Android device are often due to one or more of the following reasons:

2. iPhone Instagram Video Issues:

Your Instagram videos may refuse to play on your iPhone because of certain factors which include the following:

3. Computer Instagram Video Issues:

The issues of Instagram videos not playing on your computer could be as a result of any number of factors. These factors can be related to the Instagram app itself or the computer. They include:


Part 2: How to Fix Instagram Videos Not Playing on Computer

In this section, you will be shown how to fix the problem of Instagram videos not playing on the computer. The solutions to consider include the following:

1. Clear Your Browser Data:

You may not be able to play a video on Instagram because the site has been filled with so much accumulated data that have turned to junk. Therefore, it becomes necessary to empty such accumulated cache by following these steps:

clear browser data

2. Restart Your Router and Modem:

Because Wi-Fi or internet connection plays a major role in whether Instagram videos will play or not, it is important to take this seriously. Restart your router by doing these:

restart router and modem

3. Restart PC:

To get a fresh start at everything, you may go as far as restarting your computer and thereby, restarting the process of loading video on Instagram. Restart your computer by doing these on Windows 10 and 8:

restart pc to fix

4. Reset Network Settings:

The relevance of a good network to the video playing online, cannot be overemphasized. Therefore, if the video is not playing online because of poor network connection, you can reset your browser's network settings on the computer:

pc windows settings

select network reset

reset network now

confirm network reset

5. Use an Expert Video Repair Tool:

If you download a video from Instagram and it is so damaged it has refused to play, you'll repair such a video with Wondershare Video Repair. This product is a professional tool that can fix corrupted videos from online, storage devices, computer's internal hard drive, crashed systems, etc. Also, it fixes videos that are experiencing read and write errors, freezing, transfer errors, flickering videos, file header corruption, among others. Wondershare Video Repair effectively supports the repair of videos of all major formats as FLV, AVI, WMV, MOV, MP4, M2TS, and MP3.

The steps to use this tool are quite easy, especially for the "quick repair" mode, which only lasts for minutes. Note, however, that for deeper scan and repair under the "advanced repair" mode, it will take longer than the previous model.

Step 1: Add Corrupted Video

Open Wondershare Video Repair and add the video that is corrupted. You can click "Add" or simply perform a drag and drop using the option "Add video and start repairing" located in the middle of the interface.

add corrupted video

Step 2: Repair Video

Repair the video file by selecting "Repair", a blue button on the interface. Next, you will see a pop-up window indicating the success of the video repair and instructing you to preview and save. Go ahead and click "OK"

repair the video

Step 3: Preview the Repaired Video

Now that you have saved the video, it is time to preview. Play the video using the "play" icon to view and be sure everything has been properly repaired. This is just a formality most times because this tool is capable of handling your video repairs to the full completion.

preview repaired video

Another repair mode is the "Advanced Repair" mode which comes into play when you have previewed your video files and there are still some badly damaged ones yet to be fixed. Click on "Preview failed? Try Advance Repair" to start this next step.

advance repair feature

Step 4: Add Sample Video

This next video will require you to add a sample video i.e., a working video file. The use of this sample video is for its data and technology which serves as a reference point for Wondershare Video Repair to fix your baldy corrupted video. This works because the sample video is or the same format as your corrupted video file; plus, it is shot from the same device too.

add sample video

Once you move on to choose "Repair", you will be redirected back to the previous window. This will enable you to either save the video you repaired using Quick repair mode by clicking "Yes" or decide to just proceed by clicking "No".

What you should know is that if you start the advanced repair, any video you repaired using quick repair won't be saved. This is why you need to do it yourself.

Step 5: Save Video

There is a "Save" button at the top right of the interface where you can click to save all your repaired and recovered video files. Note that it is safer to save the video files in a different location from the one they initially were.

save video path

Going by the above, you can save your video file in either drive "D" or drive "E" and not drive "C". Also, if you just choose "Recover", your files will be saved in their previous location but if you choose to open in "New Folder" before clicking "Restore", your video files will be saved in your new location.

Finally, give your new folder a new name. This will help you in your search for your video file whenever you want to use it.

repaired video saved

6. Locally Store Instagram Videos:

This solution comes in handy in situations where the Instagram video cannot be played anymore because it is no longer available online. Videos disappear from Instagram if the person who posted them takes them off the web or makes them unavailable to you based on the settings.


Part 3: How to Fix Instagram Videos Not Playing on Phone

With the solutions explained here, you can fix the challenge of Instagram not playing on your phone, be it Android or iPhone.

1. Delete Instagram Cache:

Your Instagram app collects extra data in the form of cache and cookies. The issue with this is, some may be corrupted data. This makes it necessary for the cache to be cleared. Follow these steps:

For iPhone:

delete iphone instagram cache

For Android:

delete android instagram cache

clear data and cache

2. Install or Update the Instagram App Again:

You can resolve the problem of Instagram not playing on your phone by reinstalling the app. The steps vary depending on the phone you are using. If you are using an iPhone, do these:

install instagram on iphone

uninstall instagram app

A shorter route is to:

uninstall app on iphone

For Android phone users, follow these steps to uninstall and install your Instagram again:

update instagram on android

3. Reset Your Network:

You'll need to reset your phone network settings since poor network connection may be an explanation for Instagram videos not playing. To do this, follow these steps:

For Android:

android phone settings

android backup and reset

reset network settings

android reset settings

For iPhone:

reset iphone network settings

4. Disable Your Phone's Power Saving Mode:

As helpful as the power-saving mode is in preserving your phone battery's longevity, it can affect your phone's performance on applications such as Instagram. Therefore, disable the power saving mode of your device.

For Android:

disable android power saving mode

For iPhone:

disable iphone power saving

5. Check Network and Router:

Ensure that an unusable network is not the reason why you are not able to play videos on Instagram.

check network and router

6. Use the Wondershare Video Repair Tool:

Some situations call for the use of professional tools. If that becomes the case, you can rely on Wondershare Video Repair to help you fix videos that have refused to play on your iPhone or Android device.

This expert tool repairs videos with errors or damaged videos from various devices or sources including mobile phones, drones, SD cards, hard drives, etc. Hence, you have nothing to worry about when it comes to using this tool to repair that Instagram video that is not playing on your device. For phone users, all you need to do is to transfer the Instagram videos from your mobile phone to a computer, from where you will use Wondershare Video Repair to fix the videos.

The steps involved in the use of Wondershare Video Repair are explained below:

Step 1: Add Corrupted Video

The first thing you need to do is to click on "Add" to include the corrupted video you need to repair on to the Wondershare Video Repair interface.

add corrupted video

Step 2: Repair Video

Tap the blue "Repair" button at the bottom right and begin fixing the video. This is a quick repair that will take a few minutes after which a mini window will open. Select "OK"

repair the video

Step 3: Preview the Repaired Video

The repair tool allows you to preview your repaired video file to check that everything is intact. The "play" folder at the right end of your file details path is the right option to click here. With this tool, your videos should be work fine

preview repaired video

However, if you have some stubborn videos that wouldn't repair because they are badly corrupted, then you can move on to perform an advanced repair. Simply select "Preview failed? Try Advance Repair" to get on with it.

advance repair feature

Step 4: Add Sample Video

The next thing to do is to add a sample video which will be used by the repair tool in repairing your video files. A sample video is used as a working file by the repair tool as a reference in repairing your severely corrupted video file because both the sample video and the corrupted video are made in the same format and from the same device.

add sample video

After adding the sample video, choose "Repair" to proceed, although proceeding here means the tool will return you to the previous window. Take note that the minute you begin Advanced repair, the videos you repaired using Quick mode will not be saved. Therefore, ensure you click "Yes" if you want to save it. But if you just want to proceed, click on "No" from the pop-up dialogue box.

Step 5: Save Video

Click "Save" to save your repaired video files. Note the warning "Please do not save files to the path where you lost them". Therefore, find a new location to save your video files

save video path

From the destination options you are given, do not save the file in its former location i.e the drive "C". Instead, opt for the drives "D" or "E". The next set of options will be between choosing "Recover" or "New Folder" first. If you choose "Recover", the video files will be saved back to the location they were when they got corrupt. However, if you choose "New Folder" before deciding to "Recover", the video files will be saved in your newly chosen location. Now you can rename the folder to make it easy for you when you want to find the file.

repaired video saved


Part 4: How to Prevent Instagram Videos Not Playing

1. Prevent Videos Not Playing on Computer:

Prevent the issue of videos not playing on your Instagram by taking these measures seriously:

2. Prevent Videos Not Playing on Phone:

The following are ways you can prevent videos from not playing on your Phone's Instagram:


Closing Words

Go ahead and enjoy watching your Instagram videos as you have learned the key solutions for fixing Instagram videos not playing. Also, if you download your Instagram video only to discover that it is damaged, you can rest assured that if you add the video to the Wondershare Video Repair tool, it will be fixed and recovered for your use.

Recoverit author

Eleanor Reed

staff Editor

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