Proven Ways to Fix Instagram Videos Not Playing

In this article, you will learn about why videos don’t play on Instagram and how to fix videos that are downloaded on the platform.

Jan 13,2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions

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fix instagram videos

Instagram is one of the top social media platforms people love to spend time on, watching posts in the form of pictures and videos and uploading same. As fun as this is, the Instagram app is susceptible to malfunction as such “videos not playing”. This becomes a depressing situation for whoever faces it.

If your Instagram videos aren’t playing, then it time to get full knowledge on the cause(s) of this problem and how to fix the error on both phone and computer.

Part 1: What Causes Videos Not Playing on Instagram

1. Android Instagram Video Issues:

Instagram videos not playing on your Android device are often due to one or more of the following reasons:

2. iPhone Instagram Video Issues:

Your Instagram videos may refuse to play on your iPhone because of certain factors which include the following:

3. Computer Instagram Video Issues:

The issues of Instagram videos not playing on your computer could be as a result of any number of factors. These factors can be related to the Instagram app itself or the computer. They include:


Part 2: How to Fix Instagram Videos Not Playing on Computer

In this section, you will be shown how to fix the problem of Instagram videos not playing on computer. The solutions to consider include the following:

1. Clear Your Browser Data:

You may not be able to play a video on Instagram because the site has been filled with so much accumulated data that have turned to junk. Therefore, it becomes necessary to empty such accumulated cache by following these steps:

clear browser data

2. Restart Your Router and Modem:

Because Wi-Fi or internet connection plays a major role on whether Instagram videos will play or not, it is important to take this serious. Restart your router by doing these:

3. Restart PC:

In order to get a fresh start at everything, you may go as far as restarting your computer and thereby, restarting the process of loading video on Instagram. Restart your computer by doing these on Windows 10 and 8:

restart pc to fix

4. Reset Network Settings:

The relevance of a good network to video playing online, cannot be overemphasized. Therefore, if video is not playing online because of poor network connection, you can reset your browser’s network settings on computer:

5. Use an Expert Video Repair Tool:

If you download a video from Instagram and it is so damaged it has refused to play, you’ll repair such a video with Wondershare Video Repair. This product is a professional tool that can fix corrupted videos from online, storage devices, computer’s internal hard drive, crashed systems, etc. Also, it fixes videos that are experiencing read and write errors, freezing, transfer errors, flickering videos, file header corruption, among others. Wondershare Video Repair effectively supports the repair of videos of all major formats as FLV, AVI, WMV, MOV, MP4, M2TS, and MP3.

The steps to use this tool are quite easy, especially for the “quick repair” mode, which only lasts for minutes. Note however, that for deeper scan and repair under the “advanced repair” mode, it will take longer than the previous mode.

Step 1: Add Corrupted Video

Open Wondershare Video Repair and add the video that is corrupted. You can click “Add” or simply perform a drag and drop using the option “Add video and start repairing” located at the middle of the interface.

add corrupted video

Step 2: Repair Video

Repair the video file by selecting “Repair”, a blue button on the interface. Next, you will see a pop-up window indicating the success of the video repair and instructing you to preview and save. Go ahead and click “OK”

repair the video

Step 3: Preview the Repaired Video

Now that you have saved the video, it is time to preview. Play the video using the “play” icon in order to view and be sure everything has been properly repaired. This is just a formality most times because this tool is capable of handling your video repairs to the full completion.

preview repaired video

Another repair mode is the “Advanced Repair” mode which comes into play when you have previewed your video files and there are still some badly damaged ones yet to be fixed. Click on “Preview failed? Try Advance Repair” to start this next step.

advance repair feature

Step 4: Add Sample Video

This next video will require you to add a sample video i.e., a working video file. The use of this sample video is for its data and technology which serves as a reference point for Wondershare Video Repair to fix your baldy corrupted video. This works because the sample video is or the same format as your corrupted video file; plus, it is shot from the same device too.

add sample video

Once you move on to choose “Repair”, you will be redirected back to the previous window. This will enable you to either save the video you repaired using Quick repair mode by clicking “Yes” or decide to just proceed by clicking “No”.

What you should know is that if you start advanced repair, any video you repaired using quick repair won’t be save. This is why you need to do it yourself.

Step 5: Save Video

There is a “Save” button at the top right of the interface where you can click to save all your repaired and recovered video files. Note that it is safer to save the video files in a different location from the one they intially were.

save video path

Going by the above, you can save your video file in either drive “D” or drive “E” and not drive “C”. Also, if you just choose “Recover”, your files will be saved in their previous location but if you choose to open in “New Folder” before clicking “Restore”, your video files will be saved in your new location.

Finally, give your new folder a new name. This will help you in your search for your video file whenever you want to use it.

repaired video saved

6. Locally Store Instagram Videos:

This solution comes in handy in situations where the Instagram video cannot be played anymore because it is no longer available online. Videos disappear from Instagram if the person who posted them takes them off the web or makes them unavailable to you based on the settings.


Part 3: How to Fix Instagram Videos Not Playing on Phone

With the solutions explained here, you can fix the challenge of Instagram not playing on your phone, be it Android or iPhone.

1. Delete Instagram Cache:

Your Instagram app collects extra data in the form of cache and cookies. The issue with this is, some may be corrupted data. This makes it necessary for the cache to be cleared. Follow these steps:

For iPhone:

delete iphone instagram cache

For Android:

2. Install or Update Instagram App Again:

You can resolve the problem of Instagram not playing on your phone by reinstalling the app. The steps vary depending on the phone you are using. If you are using an iPhone, do these:

A shorter route is to:

For Android phone users, follow these steps to uninstall and install your Instagram again:

Eleanor Reed

staff Editor

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