How Do I Fix Video Not Playing on My Phone

How Do I Fix Video Not Playing on My Phone | Tested

Videos not playing on the phone is a common problem. Therefore, this article will show you some of the best ways on how to fix videos not playing on the phone.

Wondershare Recoverit Authors

Oct 16, 2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions


Some things happen when you least expect them. Take a look at this.

A couple of days ago, I recorded my baby's first words with my Android phone. But, now when I try to watch these videos, it says " Can't play video. How do I fix a video not playing on my Android?"

Videos not playing on the phone is a common problem. Therefore, this article will show you some of the best ways on how to fix videos not playing on the phone.

Part 1: Why Videos Are Not Playing on Phone

Most people are having problems when they try to play YouTube or other videos on their phones. The most usual complaint is that the local videos are not playing on their Android phones. You may be wondering why this happens. This problem comes because of various issues, like an outdated media player, corrupted video files, unreliable software, and many more. Here are some of the symptoms, the reasons, and the factors that lead to these problems:

Part 2. How to Fix Videos Not Playing Due to Video Corruption

If you are looking to repair videos not playing on your Android phone or iPhone due to video corruption, then your best option is to use the Wondershare Video Repair. All you have to do is to transfer your video files to your computer before doing the repairing process. The tool supports MOV, MP4, M2TS, MKV, MTS, 3GP, AVI, and FLV video formats.

Even better, this video repair tool has two video repair modes, the quick repair, and the advance repair mode. The quick repair mode is designed to fix various video errors while the advance repair mode focuses on the severely corrupted video files. Therefore, the advance repair mode uses the Sample Video to analyze the data and technology to use when repairing the corrupted video file.

It gets even better. The Wondershare Video Repair supports various corruption scenarios, like video file header corruption, video errors such as video not playing, blurry videos, inaccessible videos, and many more. To make it easier for you to use this software, take the following steps:

Step 1: Export phone videos onto your computer.

Firstly, you need to transfer the corrupted video files from your phone to the computer. Then check on your computer for the corrupted video files you downloaded from your Android phone or iPhone.

add videos

You can add corrupted videos to the Drag and Drop Videos Here to start repairing them.

Step 2: Add the corrupted video file to start repairing it

Quick Repair is designed to fix various video errors. Therefore, the software will scan and recover the corrupted video files.

This process is quick but effective.

scan videos

Step 3: Preview the repaired video files

The goodness with the Wondershare Video Repair is that it allows you to preview the restored video file before you save it. This helps you to save only the videos that have been properly repaired.

preview videos

If you are happy with the quality of the videos, you can save the video files by clicking the OK button. But, if the outcome is not satisfactory, consider doing step 4 of the repairing process.

Step 4: Add the Sample Video

The Advanced Repair mode is specifically designed to repair severely corrupted video files. You will need to add the Sample Video file, which is a working file derived from the same device and it has the same format as the severely corrupt video file. If the data headers are also corrupted, the Advance Repair mode will be in a better position to restore your corrupted video files.

You should note that the Sample File is only there as a reference file for repairing the corrupt video file. You can add the Sample Video when you click the Add Sample Video.

add sample videos

Step 5: Save the repaired videos

The Advanced Repair mode will begin repairing the corrupt video file after adding it, and you can check its progress.

It's important to understand that this process might take longer than the Quick Repair option because the Advanced Repair has to analyze the data and technology of the Sample Video before it repairs the corrupt video file.

If you are happy with the results, you can save the repaired video file to any location you want.

save videos path

Part 3: How to Fix Videos Not Playing Due to iPhone Issues

If you're in a situation where videos are not playing because of iPhone issues, you may want to take a look at the following methods below. They will show you several ways to sort out this issue once for all and play your videos as before. There might be inexplicable reasons why videos might stop playing on the iPhone, but usually, it can be that the video format is incompatible with your iPhone. Or else, a slow internet connection might be a culprit that is causing the issues. Whatever the reason, you can fix videos not playing on iPhone by taking the following measures:

Solution 1: Force-quit the video app on your iPhone

Because most of your video files are stored in the video app of your iPhone, it's assumed that this is where your problems might be coming from. The video app is likely stuck for some reason. Therefore, force-quitting the video app might solve this problem. Here is how you can do it.

videos not playing phone 1

Solution 2: Update the video app

If you are storing your video files using a video app that is not recommended by Apple, consider updating or re-installing it. You see, Apple has its video apps that you can install and you can get them on the Apple app store. You should note that re-installing the video app, you might lose all the video files. On the other hand, by updating the video app, you can fix some issues that the developer had in the past.

Solution 3: Make sure the internet connection is working properly

Some people like to stream videos instead of downloading them to their iPhones to avoid keeping large files. In such a case, check if your internet connection is fast and working properly. You can easily do this by opening your browser on your phone and go to any website. If that site is loading up without any problem, probably there is no problem with your internet.

Don't forget that the bandwidth of your connection can affect the streaming of your videos. Therefore, you should always have enough bandwidth for live streaming of videos.

Solution 4: convert your video file formats into compatible formats

In case you might be asking yourself why video formats matter. Well, your iPhone might not support some video formats that you download. For this reason, these videos will not play because your phone doesn't have the right codes. The best thing to do in this situation is to convert your videos into compatible formats before storing them on your iPhone. Fortunately, various video converters are available, which you can use to format your videos.

Solution 5: Update the operating system of your iPhone

If you are using the older versions of iOS, you might experience videos not playing on the latest models of iPhones. The only way to solve this problem is by updating the operating system of your iPhone. Here is how to do it:

videos not playing phone 2

But, if you try all the above solutions and your videos are still not playing, then it's likely that the video files are damaged or corrupted. The best solution is to use Wondershare Video Repair to restore your videos.

Part 4: How to Repair Videos Not Playing Due to Android Errors

Android errors can cause video playback problems. While most of these issues can be resolved easily, others require a professional video repair tool. Hence, it's not surprising that most people are at their wit's end to find out how to repair videos not playing due to Android errors. To help you repair these android errors, you can do the following:

Solution 1: Restart or reboot your Android phone

Restarting your Android phone is a very simple way to sort out this issue. This is the best way of making sure that your videos are playing again. You should take the following steps if you want to restart your Android phone:

videos not playing phone 3

Solution 2: Clear cache on your phone

While cached data is important to reduce the loading time, clearing it might also help you solve videos not playing on your Android phone. This is because some of the cached data might be corrupted. You can clear this cached data by doing the following:

videos not playing phone 4

Solution 3: Uninstall unreliable apps on your Android phone

It might be convenient to download and install some apps on your Android phone, but some of them can cause you problems. Therefore, if you have some unreliable apps, remove them. They might likely be disrupting the smooth playing of your video files or they are corrupting your video files.

Solution 4: Install VLC media player

Perhaps, your Android phone has a media player that doesn't support the video codec of videos you want to play. You can sort out this problem by installing a compatible video player, such as the VLC media player.

Solution 5: Update the Android Operating System.

It's important to update the Android Operating System to ensure your videos are playing without encountering problems. However, before you update it, make sure that you have backed up the data, such as videos, photos, and contact details. While updating the operating system doesn't lead to data loss, to be on the safe side, you still need to save it. This is because of some technical problems while updating it can cause data corruption.

Solution 6: Factory reset

If you have tried all these solutions but nothing worked out to your expectations, your last option is to perform a factory reset. This is the only way you can play the videos on your Android phone. But, you must be aware that you will lose all video files and other data when you do the Factory Reset. For this reason, before you do it, make sure that you have backed up your video files, contacts, photos, and other data on your Android phone.

Most of the time, videos not playing due to Android errors can be resolved when you clear the cache, rebooting your phone, or the other solutions explained above. However, if all these fail, it might be that your video files are corrupted. Therefore, your only chance of playing the local video files again is by using the Wondershare Video Repair. This software is reliable and safe, and you can use it to fix various types of video corruptions. You can also restore multiple corrupt videos simultaneously, meaning it can save you tons of time. So, with these solutions, there shouldn't be any worries about videos not playing on your Android phone.

Part 5: How to Keep Phone Videos Playing

Android and iPhone phones are some of the favorite devices for watching videos. Thanks to their ease-of-use and improved features. Despite their popularity, they are not completely fail-proof. The phones are susceptible to corruption or damage issues. Therefore, to make sure you have a smooth user experience, you need to know how to keep phone videos playing:

1. Android tips

Various things can happen to prevent videos from playing on your Android. But to avoid them, you have to do the following:

2. iPhone tips

An iPhone has advanced features to enhance video playing user experience. This helps you to play and modify video files if you install a suitable video editing software. However, you might experience several problems while playing video files, like video file is not supported. Therefore, to avoid such problems, you can follow these tips:

Closing Words

It's supposed to be fun and convenient to play videos on your Android or iPhone. But, sometimes you might experience problems that can prevent you from enjoying watching your favorite videos. If this happens, you can use various solutions to resolve these issues. However, if everything else fails, then the Wondershare Video Repair software is your best option. This tool will fix video not playing on your phone.

Recoverit author

Eleanor Reed

staff Editor

(Click to rate this post)

Generally rated4.5(105participated)

Home > Resources > Photo/Video/Audio Solutions > How Do I Fix Video Not Playing on My Phone | Tested