7 Tips to Fix Outlook Not Opening Loading Profile Issue

7 Tips to Fix Outlook Not Opening Loading Profile Issue

Outlook issues are no new and when you are stuck with loading profile issue, this article is what you should read. We are enlisting what to do if you find Outlook not loading.

Wondershare Recoverit Authors

Dec 30, 2020 • Filed to: Recover & Repair Emails • Proven solutions


There might have been many issues reported regarding Outlook not opening loading profiles by the users. This simply implies that whenever you open Microsoft Outlook, it gets stuck "Loading Profile" and freezes. If this is what you are concerned about, you should no longer be bothered about this issue. In this article, we are going to put forward some possible tips and tricks that can fix the issue. Thus, if you find the Outlook stuck on loading profile constantly, keep adhered to this post and learn what to do next. So, without any further ado, let us begin to explore!

How to Fix Outlook Loading Profile Issue?

Let us know what things to be followed when Outlook is not opening the loading profile and you have to come out of this trouble.

What if you have difficulty in outlook login? Click the article to get the solutions.

1 Run Outlook as an administrator

One of the things that can help you get rid of the "Outlook stuck on loading file" problem is to launch Outlook as an administrator. There is nothing as such that you have to do in this. Nonetheless, we are mentioning the steps for your convenience. Follow them and fix the Outlook not loading issue.

Step 1: Simply tap on the Start button on your PC and look for "Outlook.exe".

Step 2: Right-click on it now and then choose the "Run as Administrator" option from the menu.

run outlook as administrator

2 Disable Outlook's Compatibility preferences

If you tried the above method and found no results, here is the other fix you can attempt. This fix simply tells you to get the compatibility preferences disabled on your Outlook. Follow the steps below and see if it works wonders.

Step 1: To start with, right-click on the Outlook shortcut or "Outlook.exe". Choose "Properties" from the options.

Step 2: Go to the "Compatibility" tab and now, you will see an option saying "Run this program in compatibility mode for". Uncheck it and hit on "Apply" for confirmation.

disable compatibility preferences

3 Disable Outlook Add-ins in Safe Mode

Another thing that can help you in resolving the Outlook 365 not opening loading profile issue is to turn off the add-ins in Safe Mode. Here is how you can do this.

Step 1: Before beginning, ensure Outlook windows to be closed. Once ensured, press the Windows and R keys together to open the Run box.

open run box

Step 2: When the Run dialog box appears, enter "Outlook.exe/safe" and press the Enter key. This will open the Outlook application in Safe Mode.

input outlook.exe

Step 3: Confirm your profile when you are asked for so.

confirm the profile name

Step 4: Now, choose the "File" tab and hit on "Options". Tap on the "Add-ins" tab and look for the "Manage" drop-down menu.

manage the add-ins

Step 5: Click on it and pick out "COM Add-ins". Hit on "Go" right after that.

pick out com add-ins

Step 6: Now, uncheck each add-in and click "OK". Once done, quit Outlook and restart it to check if Outlook not loading issue is gone.

disable outlook add ins

4 Reset the navigation panel

If still you are finding your profile on Outlook not loading, you can try this method. The steps for this method are as follows.

Step 1: Please keep Outlook closed completely to begin. Subsequently, press the Window key along with the R key.

Step 2: On the Run box that now appears, type in "Outlook.exe/resetnavpane" and press the Enter key.

reset navigation panel

Step 3: Now, the navigation panel of Outlook will go into the default state.

5 Use the Outlook Inbox Repair Tool

It is possible that your PST file has been corrupted and therefore the issue of Outlook not loading is occurring. In such a case, we would recommend you to use the Inbox Repair tool and fix the issue. Here is how:

Step 1: Close Outlook and in the search box, type in "Scanpst.exe".

Step 2: When it is opened, hit on the "Browse" and you can look for the file with the help of the Windows file system. Hit on "Start" after that.

start the repair process

Step 3: The tool will begin to scan the file and will look up the possible errors. Now, you can check the box next to "Make a backup of scanned file before repairing" followed by hitting the "Repair" button.

make a copy of backup

6 Create a new Outlook profile

If nothing worked and still your Outlook is not opening a loading profile, you can try to create a fresh profile. And if you have no idea about this, here is what you need to do.

Step 1: Quit Outlook firstly if it is open. Open the Run dialog box as you have done in the above sections i.e. press Windows and R keys.

Step 2: Then, you need to type "control mlcfg32.cpl" followed by pressing the Enter key.

Step 3: Hit on "Show Profiles" and then click on the "Add" button to make the new profile. You can now name your profile.

show profiles

create a new outlook profile

Step 4: From the next screen, key in your email credentials in the auto "Email Account" field.

key in email credentials

Step 5: Once you are done with the configurations, simply click on the "Always use this profile" option. Or you can select the new profile from the list. Click "Apply" to confirm.

apply the configurations

7 Close third-party applications and anti-virus program

Another suggestion that we would like to provide you if the above things weren't of any help is to try closing any third-party applications on your PC. Besides this, if you are using any anti-virus software, keep them temporarily shut down. Try to do this and see if the problem in Outlook goes away.

How to Repair "Outlook Cannot Open Loading Profile" With Software?

In case any of the aforementioned methods didn't work well, we recommend you going ahead with one of the best tools available and that is Stellar Outlook Repair. This tool easily fixes the problem and is purely safe to use. Here is what you need to do.

Step 1 Locate PST File

Install and open the software and hit on "PST File for Repair". Followed by this, all you need is to click on the "Find" button. A dialog box will come where you need to pick out the drive that is necessary for the PST file. Click "Find" and then click the "Look in" button. You will see a PST files' list. Look for the needed one and hit the "Repair" button.

find pst file stellar

Step 2 Repair File

When the file is selected in the above step, all you need it hitting on the "Repair" button. The scanning of the file will start now. When it gets completed, it will show a "Repair Complete" box. Click on "OK" and get the privilege of previewing the PST file.

repair pst file stellar

Step 3 Save File

Now is saving time! You can save the recovered item in different formats supported by the program. All you required is to click the "Home" menu and choose the "Save Repaired File" option. When the "Save As" dialog box appears, click on the "Browse" button. Look for the location that you want to save the file. And you are good to go! Your PST file will be saved in the location you just chose.

save pst file stellar

The Bottom Line

Encountering a situation when Outlook is not opening a loading profile can be a headache and needs some actions to be taken seriously. If you want to work it smoothly, we have mentioned some of the solutions above. From a quite few good resolutions, we still recommend you Stellar Outlook Repair for the fixing of the issue as it is the most reliable means of the method in the market. We hope that you are relieved and would like to hear from you now. Tell us if this article helped you and you are now out of the trouble. Drop us a comment below and share what you have to say.

You Might Also Like

Recoverit author

Amy Dennis

staff Editor

(Click to rate this post)

Generally rated4.5(105participated)

Home > Resources > Recover & Repair Emails > 7 Tips to Fix Outlook Not Opening Loading Profile Issue