Fixed: Feature Update to Windows 10 Version 1709 Failed to Install

Mar 28,2019 • Filed to: Computer Data Recovery • Proven solutions


Windows 10 Version 1709 is a major update of the operating system that arrived in 2017, which is also known as the Windows 10 Fall Creators Update. This version was designed for visual creatives, with enhanced Photos app and a brand-new Paint app are included, among others. However, some users have complained about errors in installation and download.

Overview of the Issues

Issue no. 1: After completing the download of version 1709, the system will ask to restart to proceed with update installation. However, the installation fails and an error code 0x80080008 will be received with description: “Feature update to Windows 10, version 1709: Failed to install…”

Issue no. 2: Windows 10 version 1709 Fall Creators Update will start to download but fail and stop thereafter, giving the error code 0x80d02002. The update download gets stuck at xx%.

Best way to Feature update to Windows 10, version 1709 Failed to install

Solution 1. Delete the Windows Update Folder

  • Press Win + R to launch Run. Type msc and click OK.
  • Locate Windows Update on the right-hand pane, right click and select Stop.
  • Close window.
  • Solution 2. Download and Install the Fall Creators Update Manually

  • Go to the Windows 10 downloads website and select Update now.
  • To start installation after downloading, select Run on the prompt that appears. Otherwise, click Save to install files later.
  • When a window asking to install updates appears, click Update Now.
  • Solution 3. Use the Windows Update Troubleshooter

  • In search task bar, type in Troubleshoot and hit Enter.
  • In the menu, navigate to Windows Update and then click Run the Troubleshooter.
  • Click Try troubleshooting as an administrator to proceed with the process.
  • Restart PC.
  • Solution 4. Reset the Windows Update Components

  • Run the elevated command prompt by pressing Win + X and choosing the Command Prompt (Admin)
  • Type in these commands in sequence one by one to disable some components:

  • net stop bits
    net stop wuauserv
    net stop appidsvc
    net stop cryptsvc
  • Enter these commands after to rename SoftwareDistribution and Catroot2 folders:

  • ren %systemroot%\SoftwareDistribution SoftwareDistribution.bak
    ren %systemroot%\system32\catroot2 catroot2.bak
  • Reenable the services disabled in step 2 by entering the commands in sequence:

  • net start bits
    net start wuauserv
    net start appidsvc
    net start cryptsvc
  • Restart PC
  • Solution 5. Repair System Files with SFC

  • Press Win + X, press A and select Yes to run Command Prompt by administrator.
  • Type SFC /scannow to scan all Windows system files and repair them.
  • Solution 6. Use the DISM Command Line Tool

  • Open elevated command prompt and type exe/Online /Cleanup-Image/Restorehealth and hit Enter.
  • Wait until the command gets processed and repair is done.
  • A prompt will appear indicating that the corruption in store components has been repaired.
  • Close window and restart PC.
  • Solution 7. Disable Automatic Updates

  • Press Win + R to launch Run and type msc. Click OK.
  • Find Windows Update Service and double click to open Properties.
  • Set Startup type to Disabled and select OK.
  • Restart PC.
  • Solution 8. Temporarily disable your antivirus software

    There are times when the antivirus software blocks the installation of new updates. As per the software’s method, disable the antivirus and observe if the issue still persists.

    Solution 9. Update your device drivers

  • On your search bar, type Settings and click on Update & Security.
  • Choose Windows Update and then click the Check for updates
  • Wait for update to complete. If an update is published in the Windows Update service, updates will be downloaded and installed automatically.
  • To update drivers manually, open Device Manager and expand on the drive you wish to update.
  • Right click on the drive and choose Update Driver.
  • Choose Search automatically for updated driver software. Otherwise, click Browse my computer for driver software if you have the driver installed in your PC.
  • The Windows 10 version 1709 Fall Creators Update has many useful features and may be accessed once you have solved the problem that stops the download and installation process. Always make sure to do a backup of your data before going through any update to avoid data loss.

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