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How to Recover Data from G-Drive USB-C on Mac

Wondershare Recoverit Authors

Jan 27, 2024 • Filed to: Answer Hard Drive Problems • Proven solutions

I bought the G-Drive mobile USB-C portable hard drive approximately a year ago. I use it as a USB for my 2015 MacBook Air. A few days ago, I was transferring files, and suddenly I got the notification that my G-Drive wasn’t ejected properly, but I didn’t even unplug it (I was in the middle of transferring files).

Whenever I plugged it into my laptop, I heard the drive purring as if it was going to start up, and then after approximately 5 seconds, it silenced. The white LED light stayed on, but nothing more. I tried plugging it into another laptop. Nothing. The drive symbol no longer showed on my desktop.

I was unable to find the files on my G-Technology drive. This is unacceptable for a 1-year-old, $140 product- it has years of photos, videos, documents, and memories on it. I need THIS drive to continue working.

Compatible with macOS, G-Drive serves as external storage and provides USB power that can charge compatible laptops. It is from a brand of G-Technology, which praised the USB hard drive for its portability and reliability.

Have you faced a circumstance where the G-Drive mobile USB hard drive not showing? It can lead to data loss. In this case, you need an appropriate solution to recover data from the G-Drive mobile USB device on Mac. This article explains one ultimate solution to you.

In this article

Common Data Loss Scenarios of G-DRIVE USB-C External Hard Drive

Before introducing the effective and efficient G-Drive data recovery too, I would like to describe scenarios where you might lose data from your G-Drive mobile USB-C portable hard drive. they are clearly listed below:

1 File Deletion & Format

The foremost cause is the file deletion and then formatting of the g-drive USB-C when it is still connected to the Mac device. This is a case of a personal error in which the file/folder is deleted and then permanently removed from the trash too. Moreover, the g-drive is also formatted accidentally. This all in all means permanent loss of data.

Solution: The solution to this issue is to not remove the data from the trash without checking the stashed files/folders. In case the data is lost, then you need recovery software to retrieve the lost data from the g-drive.

2 Interruption while Transferring Data

In the process to transfer data to g-drive USB-C, when you accidentally remove/eject the drive without adopting any safe technique for ejection, it can harm the drive as well as restrict the process of data transfer which leads to data loss.

Solution: Safe method for USB-C ejection is the solution. Also, do not use the cut-paste technique to transfer data. Always use the copy-paste procedure to transfer data to an external hard drive.

3 G-Drive Corruption

Major cases of data loss are G-drive corruption. It may be due to corrupted partitions or virus/malware attacks. It can also occur due to faulty ejection methods or physical damage to the APFS container. In any of the mentioned cases, the drive would not be recognized by the device (macOS), in turn, show the message of drive corruption.

Solution: from fixing the issue of g-drive corruption, mount the g-drive USB-C from the disk utility. The disk utility first aid will resolve all the related issues. In case the data is still inaccessible, try mounting the g-drive to another macOS.

4 Bad Sectors on G-Drive

Another issue related to data loss because of g-drive is the bad sectors. Due to aging and longtime usage, the g-drive gets some bad sectors. Furthermore, due to the bad sectors, the SMART status will also signal as failing. All of this will lead to data loss.

Solution: To avoid data loss, create the disk image of the g-drive. Replace the faulty drive with a new one to avoid any situation.

All these are the data loss scenarios that you can face if you are using a faulty G-drive USB-C. Once you know which situation you are dealing with, then you need a solution to fix the problem.

Ultimate Solution | How to Recover Data from G-Drive Mobile USB Hard Drive on Mac?

After knowing the specific cause of file loss, photo loss, and video loss. Let's come to the next part: which tool you can use and how to retrieve data from your not-showing G-Drive portable hard drive?

Wondershare Recoverit for Mac is a data recovery expert, who aims to provide the most simplest and efficient data recovery service to you. It can regain the data in more than 1000 file formats in four simple steps.

Some pro tips that can be used to save the G-Drive of G-Technology from data loss are as followed:

  1. Don't install Recoverit recovery software on an external hard drive.
  2. Don't store the regained files on the external G-Technology hard drive.

You must have read the pro tips carefully and launched the software on your Mac computer. Please read the four steps to recover your lost data from your G-Drive USB device.

Step 1 Connect the external G-Drive to your Mac computer.

Step 2 In the software interface, select the G-Drive external hard drive. Click "Start" to scan.

mac data recovery

Step 3 An all-around scan gets started, which will help you to find out all your lost, deleted, or formatted data.

mac scanning lost files

Step 4 "Preview" the files and click the "Recover" button to regain your data from G-Drive.

mac photo recovery

Final Words

Using the external G-drive USB portable hard disk on Mac, you may confront issues like G-Drive not turning on or G-Drive mobile USB C not showing. You cannot get your data. And there are various reasons: G-Drive corruption, accidental deletion, and crash. Besides that, bad sectors and interference in transferring data are also related to data loss from portable G-Drive.

To recover your data, the ultimate software-Wondershare Recoverit is recommended. It can help you recover your deleted or corrupted files from the G-Drive mobile USB-C external hard drive in four simple steps. Just download it with one click!

Recoverit author

Sue Wayne

staff Editor

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