How to Fix USB Keeps Disconnecting in Windows 10

Aug 22,2019 • Filed to: USB Recovery • Proven solutions


Errors are quite common when it comes to computers. If you are an expert as far as a computer is concerned, then you would be able to solve the issues easily and quickly. But all the people wouldn’t be well versed with computer’s issues. Disconnecting and reconnecting is one of the most common issues when it comes to USD drives. This article would help you to solve such an issue.


When the USE device is plugged in, then it would keep disconnecting and reconnecting. This is the problem. Windows would ask you to format the drive as a solution. But the problem would be that all the data in the drive would be lost if you format it. Even then the issue might persist.  Some of the reasons that can cause such a problem are improper ejection of the device, bad sector on the drive, corruption of files, overheating of the device etc.


The primary thing that should be done is to check if the device is physically damaged or not. If there is some kind of damage, then the device would need to repaired or in the worst case, it would need to replaced. You can remove the outer cover of the device and check for breaks in the internal circuitry.

Solution 1: use a data recovery tool

There are numerous data recovery tools and one such software can be used to recover all the data on the USB device. Almost all data can be recovered from a damaged or even a formatted USB drive. One such application software is Stellar Data Recovery Standard.

1. First download the program into the computer and then insert the USB device. Now run the program. From the section ‘ select what to recover’ choose ‘all data’ to recover every data or else select the particular data items to recover.

2. Click Next and find the device that is connected from the window.

3. Remember to toggle the deep scan option. Wait till the scan is finished.

4. Then the list of recoverable items would be provided. Select the items that you need and click on the recover option.

5. You would also have to choose a location to save the files to.

Solution 2: make use of the CHKDSK utility

Using the check disk utility would find errors on the storage device. Press on the windows key as well as the letter Q together. Right click on the command prompt and choose the option run as administrator. In the new window type’ chkdsk X:/r/f ‘ . here the letter X needs to be replaced with the device drive. Press on the enter key. Once the process is completed, remove the drive and insert it again. This might rectify the issue.

Solution 3: Reinstall the driver software

Press the windows button along with letter Q. type in the device manager in the run dialog box. Double click on the disk drives and this would expand it. Right click on the driver in question and select uninstall drivers. Click uninstall when prompted to confirm the process. unplug the device and the reconnect it after a few seconds.

Solution 4: Running the SFC scan

The issue might be due to damaged or corrupt system files on the computer. This can be checked and rectified by using the system file checker. Press the windows button along with the letter Q. open the command prompt and choose the option ‘run as administrator’. In cmd type in SFC/ scannow then press enter. Once the scan is over, restart the system and reconnect the drive.

Solution 5: Basic trouble shooting methods

Try the device on some other port on the same computer. This is to make sure that the damage to the port is the not reason for the issue. Once this is done, use the device on another computer. If the problem is unique to the system, then the device would work on another computer.

Solution 6: Reinstall Universal Serial Bus Controllers Driver

The issue might be fixed if the device drivers is uninstalled and then reinstalled. Press the windows button, the letter X and M altogether. Expand the ‘Universal serial bus controllers’ in the window that pops out.

Select the device in question. Right click on the device and then click on uninstall device. Once the process is completed, the system should be restarted. Windows would automatically reinstall the driver when the system boots up.

Solution 7: Turning off USB selective suspend

1. Press windows key and the letter R together. Type in powercfg.cpl in the dialog box

2. On the power option, click change plan settings

3. Click ‘change advanced power settings’

4. Before clicking OK, select USB settings to disabled USB selective suspend setting.

5. Restarting the computer and check whether the USB device works or not.

Solution 8: Change power management settings for USB root hubs

1. To Open Device Manager, Write devmgmt.msc in the run dialog box then click OK

2. Double click on the ‘universal serial Bus controllers’ and then the first item of the USB root hub.

3. Check the box right next to ‘allow the computer to turn off this device to save power’. Click OK

4. Repeat this for all the USB root hubs in the device manager.

5. Now try to connect USB device now. This might have solved the issue.


When it comes to the disconnecting and reconnecting issue of the USB device, the solutions provided would be useful for rectifying the issue. If the problem is not solved, then visit an expert.

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