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How to fix Generic USB Hub driver issues in Windows

Wondershare Recoverit Authors

Jan 15, 2024 • Filed to: USB Recovery • Proven solutions

Generic USB Hub driver issues are not very uncommon and of late users of Windows 7, 8, and 10 including Windows XP and Vista users have had cause to complain about generic hub driver issues. In this short article, you will learn the process to fix this issue for free without the need to pay a dime to any system technician. We’ve got you covered.


When it comes to USB Hubs three different hub types come to mind. A root hub, a powered hub, and a self-powered hub. These hubs all have different capabilities but used for the same purpose which is to connect USB drives to a phone or computer. A Generic USB hub can be found in the Device Manager of your PC and what it does is to split a single USB port into several ports as large as four to seven different ports. With a Generic USB hub, you can connect your PC to several devices at once. While this feature saves you the stress of connecting and removing different drives,  one major weakness it has is that devices connected through it cannot draw the power of more than 100mAH. This can be a major problem that may lead to graver complications.

Part 1: Overview of Common Generic USB Hub Driver Issues

When it comes to USB Hubs, there are 3 common hub types.

  1. A root hub
  2. A powered hub
  3. A self-powered hub.

All the above three hubs have different capabilities. But one thing is common about all of them - they all expand a single USB port into several so that you can connect more USB drives to a phone or computer.

A Generic USB hub gives you the leeway to connect to numerous computers simultaneously.

One notable aspect of this feature is that you can connect to different devices although, your devices will not be able to draw the power of over 100mAH. This is a major problem that may lead to graver complications.

Your USB hub might be working mighty fine, but after some time, it might start sending you "device not recognized" errors for devices on some of its port.

These are some of the reasons that may lead to your USB hub being slow:

Devices connected to the same hubs undergo selective suspends. One of the devices receives a wake request. When an awake request happens before the suspend request has occurred, the devices on the hub get unstable.

And there are several ways to work around this problem.

If you are having driver issues associated with your Device’ Generic Hub below is a method to help you fix the problem.

Part 2: Update Generic USB Hub driver manually

Microsoft is known to provide drivers for most of the different types of USB drivers in use today. From Windows Update, you can download the Generic Hub driver. Here are the steps

update generic usb hub driver

You may have to restart your PC for newly installed drivers to take effect depending on your PC.

If you follow these steps through and through all Generic USB Hub driver issues will be fixed immediately updated drivers are installed.  If a manual update proves unsuccessful, try downloading an updated driver program online and follow the instructions to update the driver automatically.

Part 3: How to Recover Lost Data after Fixing Generic USB Hub driver issues in Windows

After repairing generic USB Hub Driver in Windows, it is more likely you'll lose data from the USB drives. If you've lost your data during the process, the best thing is to stay calm, because you can get all your data back.

And the best way to recover lost data is by getting the right data recovery tool that guarantees the recovery of usable data.

Out there, there is a plethora of data recovery software. Some deliver results, some don't. But let's focus on only what's working.

Introducing Recoverit Data Recovery Software.

With over 5 million satisfied users worldwide, Recoverit data recovery tool has a global trust to retrieve nearly all data loss scenarios.

Steps on How to Recover Lost Data After Fixing Generic USB Hubs in Windows

Step 1. Select device

Download and install Recoverit tool on your PC and select a USB from the USB hub you desire to recover.

recoverit interface

Step 2. Scan the files

Hit the "Scan" option after selecting a drive you wish to recover. This takes time depending on the file size and file type.

operations during scanning

Step 3. Preview and Recover

After scanning, Recoverit will present all the recoverable files. Preview to select which file to recover and which not to recover.

Hit the recover button after selecting what you choose to keep.

operations during scanning

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Sue Wayne

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