There are many issues that people may encounter while installing the macOS update. One of the common problems is that the recovery server could not be contacted. When trying to install macOS High Sierra, Mojave, or Catalina, there is an error message popping up: The recovery server could not be contacted.
If your macOS update is also stopped by this error, you will find this post helpful. From this post, you will learn why the recovery server could not be contacted and how to fix it.
When installing a macOS update with a macOS installer, your Mac needs to reach the Apple server. When it says "the recovery server could not be contacted", it means that your Mac failed to build a connection with the Apple server.
There are multiple culprits behind this issue.
Firstly, you need to check if your Mac is connected to a proper internet connection. If your Mac is on a wired internet connection, you can re-plug the Ethernet cable to check.
If your Mac is using a Wi-Fi, you can access the Wi-Fi option from the top right corner of your screen to check it is connected to a stable Wi-Fi network.
The faster the internet, the quicker you can access the Apple recovery server.
If your Mac's date and times are not synced to the Apple recovery server. You can update these settings by utilizing these steps;
Also if the "ntpdate -u time.apple.com" command-line failed to fix the recovery server could not be contacted on your Mac, you can try the following command.
If you failed to update the macOS and received the “The recovery server could not be contacted” error message, and didn't try installing from the App Store yet, you can try this way to update your macOS system.
Some users found that when they try to install a macOS update with the update installer from App Store, it just showed the error message "the recovery server could not be contacted". However, after downloading a full version of the macOS installer, the installer can run without any error. Here is how you can get a full version of the macOS Catalina update.
Another way to solve "the recovery server could not be contacted" issue while updating macOS is to use the terminal command. Follow this:
Replace label with the specific macOS version you want to install, such as, softwareupdate --install 'macOS Sonoma'.
Updating the macOS system with a bootable USB drive is also an effective method to fix the recovery server could not be contacted error. You only need to download the latest macOS version file to the USB drive first, then create a bootable USB installer. After that, connect the USB to your Mac and install the newest macOS system.
In case you have utilized all the above methods and have not received any good results. Only then, you can erase your hard disk and reinstall macOS. You can enter the recovery mode to erase the hard disk. After that, reinstalling macOS can solve your problem. Follow the steps properly erase your hard disk and reinstall macOS;
If you have important data missing after the macOS update, you can get it back by using Recoverit Data Recovery software. The program is designed to recover photos, documents, videos, emails, etc. from the Mac computer after the data are deleted mistakenly or lost because of macOS reinstallation, factory reset, or virus.
Lost data can be recovered in 3 simple steps by Recoverit: select the drive of lost data, scan the drive, recover the files.
Download the free trial version of Recoverit Data Recovery to scan and find your needed files.
As one of the most powerful data recovery software, Recoverit can help you get the lost data back within a few clicks. Follow the steps below:
Step 1. Download and Install
First, you need to download and install Wondershare Recoverit on your Mac. Then, launch the program.
Step 2. Start File Scanning
Select the drive where you lost the files and click Scan to start scanning. Wait for it to complete.
Step 3. Preview and Download
You can double-click the file to preview the result when the process completes. If you have no problem, click Recover to download the file locally. Then, the files will be restored successfully.
Many users complained about the recovery server could not be contacted error. Every error is solvable, only if you apply proper solutions. And to tackle the incidents that may happen in the macOS update, you need to back up your data before implementing any of the steps. In case your data is lost, you can recover it using Recoverit Data Recovery.