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How to Fix 0xc10100be Video Error

Wondershare Recoverit Authors

Jan 15, 2024 • Filed to: Photo/Video/Audio Solutions • Proven solutions

"I'm trying to video capture my screen but I am getting this error when I open up the file to play it: 'the file isn't playable. that might be because the file type is unsupported, the file extension is incorrect, or the file is corrupt 0xc10100be' "

0xc10100be video error

If you encountered this error and have no idea what it is; The 0xc10100be video error generally occurs when your device, irrespective of your operating system, can't play your video file.

Several things could cause this error, and a few things can be done to handle this video error. From this article, you will learn how to fix this problem and get your video file(s) working once again. More persons than few have reported this particular error on forums and communities, so you are not alone.

This post covers the common causes of this 0xc10100be video error and how to fix it.


Part 1. Common Causes of Error Code 0xc10100be?

The reasons you got the error with code 0xc10100be could be one of the following:

Let's check them one by one:

1. Incorrect File Extension

This is usually the case if you renamed your movie file without properly converting it with a dedicated video conversion software or tool. While some media players may automatically detect and fix this issue by detecting the real MIME type of the video file —many others do not.

One way to detect this is to view the details of the file in question with a good file manager to see if the file extension matches the mime type. Renaming the file with the proper file extension may fix your file.

2. Unsupported File

Media players may support many video mime types but not all. First things first, ensure that your media player supports the file you want to play.

3. Corrupted Video File

This is usually the case. Your video file may be corrupt as a result of many issues which may include;

When your video file has any of the issues above, it may result in your media player being unable to play your video file.

4. No Available Codec

Video codecs are software programs embedded in media players for handling various video formats. They are responsible for compressing and decompressing your digital video. If the video codecs available on your player are incompatible with the video format, it could raise an error. One sure sign of this defect is if audio plays and videos don't.

Downloading the appropriate codec file could fix this issue in most cases. This article covers how to do just that. Read on to the next section.

Part 2. Fix 0xc10100be Video Error Through Update Codecs of Windows Media Player

Follow the steps below to set up your Windows Media Player to automatically update video codec files;

Step 1: Click the "Tools" from the menu above your media player.

Step 2: Click "Options".

Step 3: Click on the "Player" tab and click on the "Download codecs automatically check box" option to select it.

Step 4: Click OK.

Retry playing your file. If your player prompts you to install a codec file, simply click install.What's more, if you are looking for a way to trim or generally edit your videos on Windows Media Player, this post-cut video in Media Player will help you to achieve.

Part 3. Repair Video with 0xc10100be Error with Wondershare Repairit Video Repair

If your video issue persists, you should consider using dedicated software such as the Wondershare Repairit tool to fix your video.

Video Tutorial on How to Repair Corrupted Videos on Windows?

Recent Videos from Recoverit

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Clear steps and images to guide you are provided below. Wondershare Repairit offers two repair modes: quick and advanced video repair modes.

To recover damaged video files, simply follow the steps described below.

Step 1: Install Wondershare Repairit Video Repair tool

Download and install the app if you don't have it already installed.

Step 2: Click on the shortcut icon created during installation to launch the software, or search for it. If on Mac OS: Navigate to "Finder" then "Applications" then "Wondershare Repairit" to find and launch the app.

Step 3: After launching the software, open the location of the corrupt video file. Next, you drag the video from the location and paste it/them on the interface. This would start the process of fixing the damaged files.

add the corrupted videos that met 0xc10100be errors

Step 4: Select all videos you want to fix from the list of videos you added and wait for the video repair process to finish.

scan this 0xc10100be error video

Recoverit will show you the progress bar for each of the files being fixed.

With it done, you can preview the repaired video.

preview repaired videos

The steps above are for the quick repair mode.

If your video wasn't fixed by the Quick Repair Mode, you should try the Advanced repair mode by clicking "Advanced Repair" in red behind the file.

advance video repair

Follow these steps:

Step 1: Upload the video file again and click "Advanced Repair" and Upload a working file created by the same device.

add sample videos

Step 2: Save and wait. Wait for the repair process to complete.

save videos to new path

All good! You should have a working video file by now! Otherwise, please proceed to Part 4 of this article.

Part 4. Fix 0xc10100be Video Error On Windows 10 Using VLC

If you encountered this error when using VLC Media Player on Windows 10, follow the steps below; it should help fix this error. 2 Methods are suggested below; if one doesn't fix your error, please proceed to the next.

Method 1:

In this method, you are to convert the video file that generated the error and try playing it.

Step 1. Open VLC Media Player.

Step 2. From the top menu bar, click on "Media". Next, find and click on "Convert".

Step 3. Add your video to the file selection panel.

convert video

Step 4. Hit ALT+C on your keyboard to convert your video or simply click the "Convert" button at the bottom of the page.

Step 5. Pick a save destination (i.e. where your converted file will be saved) and specify your file name and extension (e.g. your_choosen_name.mp4)

Step 6. Select "Video – + AAC (MP4)" or "Video – VP8 + Vorbis (Webm)" or any of the available options.

Step 7. Click the Start button.

Once the process is finished. Retry playing your video file. If this doesn't fix your file, please proceed to the next method.

Method 2:

Visit this link. The codec files on the page are compatible with Windows XP, Windows Vista, Windows 7, 8, 8.1, and Windows 10. It's easy to install, all you need to do is follow the instructions that will be displayed on setup. After a successful installation, restart your computer.

If none of the methods above worked for you, then your video file is most likely corrupt. Try fixing your video file with a video repair tool. Besides, VLC can also solve crashing and Corrupted Videos.

Part 5. More Tips to Solve 0xc10100be Video Error

Here are a few more things to try:

  1. Play your file on another computer
  2. Check the file's format
  3. Scan your PC for malware

Play your file on another computer.

If you have multiple video players installed on your device, you should try playing your video file with one of them. You can go to your operating system's app store to view and download a few more media players.

Check the file's format.

As explained earlier, some media players will not be able to encode or decode your video file if you renamed it without a file extension or if you replaced the extension with something that didn't match the MIME type of the file.

At your file manager, left-click on the file and view details. A 3gp video should have a ".3gp" file extension. Rename it with the proper extension. You can carry out a quick search online if you're unsure about the format the mime type (shown in the file details page) takes.

Scan your PC for malware.

Computer virus/malware works in a very annoying way, depending on the nature of the virus, normal things that should normally work would simply not work!

Search your operating system's app store to review good antivirus software before installing it. Remember, always install antivirus software applications (or any other application) from official/trusted sources.

Further Reading

Click here to get more information of video problems:


When files aren't working on your device, it's either your media player attempts playing them the wrong way (not having the appropriate codec file/program to handle and play your media file) or the files are corrupt. Video file corruption could be caused by something as simple as a change in its extension or a serious infection by malware or virus. This post covered the various causes of the 0xc10100be error and how to fix it. Various methods for fixing including the Wondershare Repairit were suggested. Hope it was of help.

Recoverit author

Eleanor Reed

staff Editor

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