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10 Tips to Fix Blue Screen System Service Exception Error on Windows 10

Wondershare Recoverit Authors

Jan 15, 2024 • Filed to: Windows Computer Solutions • Proven solutions

Windows 10 Blue Screen System Service Exception is one of the Windows errors in which your computer’s screen turns blue. It causes your computer to restart, and if you have not saved the data, all the unsaved data would be gone.

Let's say you are making a presentation for a big project on your Windows 10, and suddenly this blue screen pops-up, restarting your system. As you haven't set it for autosave, all the progress is gone. It’s annoying, isn’t it?

The error usually occurs due to the installation of bad drivers. In BSOD system service exception error, it features the name of the file resulting in the error. Even though it seems like an unsolvable issue, it is not!

The article showcases some of the best ways to fix the issues. In case you lost your important files due to the system service exception windows 10 blue screen error, you can use the Recoverit Data Recovery software application.

Part 1: 10 Tips to Fix system_service_exception Error in Windows 10

As briefly mentioned earlier, windows blue screen system service exception error can happen as a result of numerous factors. Graphic user interface errors, incompatible or out of date drivers, malicious programs, and corrupted system files are some of the common causes.

As there are different sources of the problem, numerous ways are also there to approach its effective solution. Moreover, you can try to solve the issue by a thorough examination of the Windows 10 file system and updating drivers. If it still doesn’t, here are some of the potential ways to fix the BSOD system service exception error.

1. Update Windows 10

An outdated operating system could be a potential reason for Windows 10 BSOD system service exception error. So, the first thing you should do is to check whether your Windows 10 is updated or not. Follow the steps below to check if your Windows 10 is up to date or not.

Step 1: Click on ‘Windows’ key + ‘I’ to open the ‘Settings.’

click on windows and i key

Step 2: Go to ‘Update and Security’ and check ‘Windows update’ for any pending updates.

Step 3: If you see an update available, update it. Make sure you saved all the data before initiating the process.

Step 4: Now, click on ‘Restart Now’ to complete the process.

Your computer will reboot Windows 10 and make the essential changes as part of the update.

2. Scan and Repair Damaged Windows System Files

The Windows blue screen system service exception could also be a result of damaged or corrupted Windows System files. If that's what the case is, you can use the in-built tool called System File Checker. It uses the cached version of the system files to repair or replace the missing/corrupted files. Follow the steps below to solve the blue screen issue.

Step 1: Click on ‘Windows’ and ‘X’ keys simultaneously to use this tool.

Step 2: Now, press ‘A’ and select ‘Yes’ to access the command prompt as administrator.

Step 3: In the command prompt window, write ‘sfc /scannow’

write sfc scannow in command prompt

It will initiate the system scan immediately. Make sure that you don't turn off or restart your computer unless the process is completed. Once it's done, close the command prompt and restart your computer. Now, check if the issue persists or is solved.

3. Update or Reinstall Windows Drivers

One of the frequent causes of blue screen system service exception in windows 10 is incompatible Windows drivers. Although Windows routinely updates drivers, sometimes the installed new versions don’t sync with the latest drivers. So, you must install the latest drivers to solve the blue screen of death issue.

Here is the process to install the latest drivers in Windows,

Step 1: Press ‘Windows’ and ‘R’ to open the run dialogue box.

Step 2: Type-in 'devmgmt.msc’ in the dialogue box and tap on ‘OK’ to open the device manager.

Now, find the drivers that are highlighted in a yellow alert symbol. It includes both video and audio, card drivers.

Step 3: Right-click on the driver and click on 'Update driver.'

update driver

Step 4: The previous step will make your Windows 10 search for updated driver software. Wait for the process to complete as it automatically finds the latest drivers.

4. Disable third-party antivirus

As found in many cases, often the cause of BSOD system service exception in windows 10 is a third-party antivirus. Many antiviruses block certain apps and create an error in smooth functioning. Though it's not always the case, the best way to sure of it is by disabling an antivirus temporarily.

If you stop getting the blue screen of death error post temporarily disabling the antivirus, then it might have been the root cause of the issue. If you regularly update your Windows Defender, it’s more than enough for the security against any malicious intruder.

Tip: For best results, it would be best if you leave your Windows Defender on all the time. It includes while browsing on the internet, downloading a file from an unknown source or website.

5. Disable your webcam to Fix System Service Exception (ks.sys)

Often, some in-built hardware such as a webcam in your laptop or monitor can also lead to a BSOD system service exception. Now, if you have a system service exception error, it would be best if you disable your webcam. Follow the instructions mentioned below to disable your webcam.

Step 1: Click on ‘Windows’ and ‘X’ keys to select the Device Manager from the list.

Step 2: In the 'Device Manager,' find a webcam option.

Step 3: Now, right-click on the ‘Imaging Devices’ and disable it from the list.

Now, check if the blue screen issue is fixed or not. If not, then it might be occurring from other hardware, and you might have to dig deeper to find that out.

6. Remove VPN Software to Fix System Service Exception (ntfs.sys)

As mentioned by several experts from Microsoft forum, some antivirus software and VPN client programs could also be the cause of blue screen system service exception in windows 10. So, if you’re using Bit Defender or Cisco VPN tools, you might want to remove these applications. Moreover, you can always reinstall the latest version of the VPN software if that’s not the case.

Now, if even after removing third-party VPN software, the issue doesn't resolve, you can use Windows System Restore to set your computer as on previous working point. Not only it may fix the issue, but you can also compare the reference point to find out what might be the case for the blue screen issue. Follow the process to set your Windows to a previous date using system restore,

Step 1: Press the ‘Windows’ key and write ‘System Restore.’

Step 2: Click on 'Create a restore point,' once it opens.

Step 3: A window will open up. Click-on System Protection -> System Restore.

Step 4: Read the instructions and tap-on ‘Next.’

read instructions and click on next

Step 5: Now, check the box ‘Show more restore points,’ select the restore point that you want your system to, and click ‘Next.’

click on show more restore points

Step 6: Click on ‘Next’ for the coming instructions to complete the system restore process.

Now, restart your computer to see if the windows blue screen system service exception has been resolved or not.

7. Run the troubleshooter

If the BSOD system service exception error hasn’t been resolved yet, you can try using Microsoft’s in-built troubleshooting tool. It is available in Windows 10 creator version and the versions that came later. Troubleshooter is proficient in numerous system issues, same as System File Checker. Follow the steps below to know how troubleshooter works in solving windows blue screen system service exception.

Step 1: Click on the 'Settings' application.

Step 2: Go to the 'Update and Security' option.

Step 3: Tap on ‘Troubleshoot’ and find BSOD.

Step 4: Click on ‘Run the Troubleshooter’ to initiate the process.

run the administrator

Step 5: Now, just follow on-screen instructions to solve the issue.

Step 6: After the process is completed, restart your computer to check if the problem is resolved or not.

8. Check the hard drive

Any technical error or glitch in the hard drives could also result in windows 10 BSOD system service exception. Not only in Windows 10, but similar issues have been seen in Windows 7 and 8 as well. In hard drive issues, you can run CHKDSK in command prompt. It verifies the file system and fixes issues regarding specific settings. Follow the process mentioned below to fix the blue screen issue.

Step 1: Click on ‘Windows’ and ‘X’ keys simultaneously to use this tool.

Step 2: Now, press ‘A’ and select ‘Yes’ to access the command prompt as administrator.

Step 3: Write ‘chkdsk /f /r’ in the CMD window and tap on ‘Enter.’

Step 4: Now, type ‘Y’ to boot your system.

check error in hard drives

As the computer restarts, the utility can check for file system errors. It also finds bad sectors in the hard drive and fixes them.

9. Run Windows Memory Diagnostic tool

BSOD system service exception has often been linked to memory issues in Windows 10 and other variants. If there's an issue with your RAM, it can also affect the smooth functioning of the operating system and leads to a blue screen error, among other issues. Here, you can use a Windows memory diagnostic tool to solve the issue.

Step 1: In the search box, type ‘Memory Diagnostic’ and open the app.

Step 2: A new window will open named 'Windows Memory Diagnostic.' Tap on 'Restart Now and Check for problems.’

checking errors in windows memory

Step 3: As your PC reboots, Windows Diagnostic Tool will check memory problems in your system. Once the process is completed, it'll display the test results for you.

10. Update BIOS

Updating the BIOS (Basic Input Output System) setting works well in solving the blue screen issue. In Windows 10, it can be accessed via Startup Repair. As it can only be updated in Windows Recovery Environment (WinRE), you need to restart the PC. Follow the process mentioned below once your computer restart and Windows logo appear on the system.

Step 1: In Windows 10, click on the 'F8' button at 1-sec interval to reboot the system.

Step 2: Now, click on ‘Repair your computer’ to open WinRE.

Step 3: A new page will open-up named ‘Choose an option’ and click on ‘Troubleshoot.’

Step 4: Now, tap on ‘Advanced Option’ and open ‘Startup Repair’ to solve issues that hinder in easy loading of Windows OS.

click on startup repair

Now, restart your computer and check if it fixed the blue screen system service exception in windows 10.

Part 2: How to Recover Data After Windows Blue Screen of Death

When your system suffers from BSOD system service exception error, there’s always a high possibility of data loss. You can use numerous ways to recover lost data. In such cases, Recoverit Data Recovery software application is one of the efficient ways to do so.

Video tutorial: How to Recover Deleted Files on Windows 10/8/7 Easily?

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To retrieve the data from your computer, you must first download the application. For crashed data recovery, you will need a blank USB drive or CD/DVD. Follow the steps ahead once you launch the app on your system to create a bootable media.

Step 1: Start computer crash recovery

Select ‘Recover from crashed computer’ once the Recoverit application launches on your system.

crash computer recovery

Step 2: Create a bootable drive

If the application doesn't launch, Recoverit helps to create bootable media and recover data. For that, use a blank USB drive or CD/DVD and connect it to your system. Make sure that it is easily recognized. Now, click on 'Start' to initiate the process.

Step 3: Select the type of your bootable drive

You have two modes to create a bootable drive – USB or CD/DVD Bootable drive. Select a mode and tap on the ‘Select’ button to start.

create usb bootable drive

Step 4: Backup and format data

As once you create a USB or CD/DVD bootable drive, a message will pop-up, suggesting you format USB flash drive. After backing up all the data before formatting the media, click on the 'Format' button to confirm.

format this disk now

Step 5: Downloading Firmware

When you select on the 'Format' tab, an interface will pop-up saying a firmware is downloading. It's software that is embedded in hardware devices and is necessary to create a bootable drive.

download firmware

Step 6: Formatting the bootable drive

After the successful downloading of firmware, it will initiate the formatting of the bootable drive. As it will delete all the data stored on the drive, make sure to create a backup.

Step 7: Creating a bootable media

Make sure that you don't eject the USB flash drive or CD/DVD drive, as it might take some time to finish the process.

bootable drive created

As the process completes, the bootable drive is successfully created.

Step 8: Boot crashed computer from USB/CD/DVD drive

Once the USB flash drive/CD-DVD drive is created, insert the bootable disk to your computer. Press F8 continuously at 1-sec interval to adjust the BIOS to boot from USB/CD/DVD drive.

Step 9: Recover Data from Crashed Computer

As the crashed computer becomes bootable again, you can choose the data recovery. Select a hard disk for scanning and connect a hard drive to your computer. After the scanning process is completed, select a hard drive to connect to your computer and click on the 'Recover' button to recover data.

You can preview all the data, whether it is audio, video, document, etc. Make sure you save the recovered data at a secure location.

The Bottom Line

Windows 10 blue screen system service exception is a common error that happens in different variants of Windows OS. The article covers various aspects to fix the blue screen issue. In case you have lost some unsaved data, you can use Recoverit Data Recovery application software to retrieve lost data.

Recoverit author

David Darlington

staff Editor

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