robot TL;DR:

Windows error 0xc0000098 indicates missing or corrupted Boot Configuration Data preventing startup, which can usually be repaired through the Windows Recovery Environment without deleting your personal files.
    ● Verify your drive is detected in the BIOS or UEFI firmware before attempting software fixes, because an undetected drive signals a hardware failure rather than a BCD error.
    ● Run "bootrec /rebuildbcd" via the WinRE command prompt, but if it identifies zero Windows installations, switch to "bcdboot" to recreate boot files on UEFI systems or use "bootrec /fixmbr" for Legacy BIOS.
    ● Avoid running CHKDSK or resetting the PC until you have secured irreplaceable data, keeping in mind that any BitLocker-encrypted drive requires the 48-digit recovery key before files can be accessed or recovered.


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I have just recently bought a second hand pc around April last year. The specs included: OS - Windows 10, Processor - Intel 64560, 500gbhdd/120gbssd, 8gb RAM, GPU - GTX1050 2gb. Just now, it suddenly entered a blue screen of death, and led to a recovery screen which said that the BCD file did not contain valid information for an operating system. [Error code: 0xc0000098] - Jung-Shelby

A working computer can turn into a blue recovery screen after one failed update. An error message for 0xc0000098 may show up at any time and stop crucial activities. It points to the boot database, not your files. That distinction matters, because the wrong repair can wipe a drive that was never broken. This guide moves from safe checks toward boot repairs, protecting your data along the way.

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In this article
    1. Disconnect Non-Essential External Devices
    2. Check BIOS or UEFI Boot Order and Windows Boot Manager
    3. Confirm the Correct Windows Partition in Recovery Mode
    4. Check Whether the Drive is BitLocker-Encrypted
    5. Avoid CHKDSK, Reset, or Reinstall Until Important Files Are Safe
    1. Run Startup Repair from Windows Recovery Environment
    2. Scan for Windows Installations with Bootrec
    3. Rebuild the BCD Store
    4. Recreate Boot Files with BCDBoot
    5. Repair the MBR or Boot Sector on Legacy BIOS Systems

Part 1. What Error 0xc0000098 Means and What to Do First

The error 0xc0000098 in Windows 11 means your computer cannot start. Microsoft confirms error 0xc0000098 signals a corrupted or missing Boot Configuration Data file. Windows Boot Manager checks this data before opening the operating system. Although the error normally affects the startup process, it does not affect your personal files.

define 0xc0000098 error

Before trying any repair method, check if your Windows drive is still detected by the computer. A missing drive may point to a hardware issue instead of a BCD problem. If the drive appears normally, you can continue with safe checks to find the right repair option without risking your personal files.

Common "Your PC/Device Needs to Be Repaired" Messages

The following messages commonly appear when your PC device needs to be repaired: 0xc0000098:

On-Screen Message What It Suggests Where to Start
BCD Lacks Valid Information Boot Configuration Data contains invalid or missing OS entries. Run Startup Repair, then Bootrec /rebuildbcd if needed.
BCD Missing or Contains Errors BCD store is missing, corrupted, or unreadable. Recreate boot files with BCDBoot.
File: \Boot\BCD System is using Legacy BIOS/MBR boot mode. Repair the MBR, boot sector, and rebuild the BCD.
File: \EFI\Microsoft\Boot\BCD System is using UEFI/GPT boot mode. Repair the EFI partition and recreate boot files with BCDBoot.
Started After an Update A recent Windows update may have damaged startup files. Uninstall the latest quality update or use System Restore.

Why the Boot Configuration Data May Be Missing or Corrupt

Below are common events that can make the BCD store unreadable while your drive stays healthy:

  • Interrupted Update: A power cut mid-update leaves the boot entries half written.
  • Damaged EFI Partition: Corruption on the small EFI partition stops Windows from opening the store.
  • Disk Cloning: Moving Windows to a new SSD can keep old boot entries.
  • Partition Changes: Resizing or moving partitions can break links between Windows and boot files.
  • Dual-Boot Installs: Installing another operating system can change or replace the Windows boot manager.

First Decision: Is the Windows Drive Still Detected?

Check it first because everything below depends on this answer. Restart and open the firmware setup screen, usually with F2, F10, Del, or Esc. Find your drive by model number in the storage list. If the drive appears, the firmware detects it, and software-based repairs may still work. However, a missing drive usually points to a hardware, connection, power, or firmware detection issue that boot repairs cannot fix.

Part 2. Safe Checks Before Rebuilding the BCD

The 0xc0000098 BCD error often needs simple checks before advanced repairs begin. This part explains safe checks to find the problem before repairing startup files:

checks before fix 0xc0000098

Disconnect Non-Essential External Devices

External devices can sometimes affect how your computer starts. A USB drive or external hard drive may be checked before the Windows drive if the boot order changes. This can prevent Windows from loading normally and may trigger the 0xc0000098 error. Disconnecting non-essential devices helps determine whether an external device is causing the startup problem.

disconnect external drive before fix 0xc0000098

Check BIOS or UEFI Boot Order and Windows Boot Manager

Windows needs the correct boot settings before it can load normally. Sometimes these settings change after a BIOS update, firmware reset, or CMOS battery problem. Changing the boot mode from UEFI to Legacy can also trigger the 0xc0000098 BCD error on supported Windows installations.

Confirm the Correct Windows Partition in Recovery Mode

Drive letters in Windows Recovery Environment may differ from those in Windows. UEFI systems may require EFI boot file repairs, while Legacy BIOS systems may need MBR or boot sector repairs. The required commands depend on your system's boot mode and disk partition style. So, open Windows Recovery Environment and identify the correct drive before starting any repairs.

Check Whether the Drive is BitLocker-Encrypted

BitLocker or Device Encryption may already protect your Windows 11 drive without manual setup. Booting from recovery media may require the 48-digit BitLocker recovery key before accessing the drive. Microsoft explains how to locate your BitLocker recovery key if Windows requests it.

check bitlocker encrypted drive

Avoid CHKDSK, Reset, or Reinstall Until Important Files Are Safe

CHKDSK rewrites file system structures, and a reset or reinstall can remove partitions outright. Running either on a drive holding irreplaceable work is how 0xc0000098 becomes real data loss.

Part 3. Repair the BCD and Windows Boot Files

The 0xc0000098 Windows 11 error often needs boot file repairs to restore startup. In this section, you will learn safe methods to repair Windows boot files correctly:

Run Startup Repair from Windows Recovery Environment

Startup Repair is a prebuilt Windows tool that fixes many common startup problems automatically. It checks boot files, startup settings, and other important system files for errors. Follow the guide below to apply this solution if your PC device needs to be repaired for 0xc0000098:

Instructions. Interrupt the startup process 3 times to access “WinRE” > Select “Troubleshoot > Advanced options > Startup Repair,” choose your account, and let the diagnostic finish.

access startup repair

Scan for Windows Installations with Bootrec

Bootrec searches every disk for installations the store has lost track of. Running it first shows whether Windows is findable, which decides your next command. Go through the instructions below to check for available Windows installations:

Instructions. In WinRE, opt for “Troubleshoot > Advanced options > Command Prompt” and run “bootrec /scanos.

enter command in cmd

Rebuild the BCD Store

Rebuilding writes a fresh entry for whichever installation the scan found, without reinstalling anything. This process repairs missing startup information without reinstalling Windows. Follow the instructions below to rebuild the BCD store correctly and fix 0xc0000098:

Instructions. In the same window, run “bootrec /rebuildbcd.” When prompted, press “Y” to add the detected Windows installation and type “Exit.”

rebuild boot via command prompt

Expert Note: A reply of "Element not found" or "Total identified Windows installations: 0" usually means the EFI partition is damaged. Move to BCDBoot rather than repeating this command.

Recreate Boot Files with BCDBoot

BCDBoot copies fresh boot files from your Windows folder to the system partition. It creates fresh startup files when the existing boot files become damaged or missing. Review the instructions below to rebuild Windows boot files with BCDBoot:

Step 1. After accessing CMD from WinRE, open "DiskPart" and run "list volume." Identify the EFI partition, run "select volume <number>," type "assign letter=S," then type "Exit."

assign drive letters in cmd

Step 2. Confirm your Windows drive letter first, then run "bcdboot D:\Windows /s S: /f UEFI" and press the "Enter" key. Replace D: if Windows uses a different drive letter.

recreate boot files

Repair the MBR or Boot Sector on Legacy BIOS Systems

Legacy BIOS computers use a master boot record instead of an EFI partition. These repairs work only on computers using MBR disks with Legacy BIOS mode. Go through the instructions below to repair the MBR and boot sector safely.

Step 1. As you run “CMD” through WinRE, type “bootrec /fixmbr,” then press “Enter.”

repair mbr

Step 2. Afterward, execute “bootrec /fixboot” to rewrite the boot sector.

fix boot in cmd

Part 4. Repair Windows After Boot Entries Are Restored

The 0xc0000098 Windows 11 error may leave Windows unstable after startup repairs. Below are additional repairs that help fix Windows system problems after startup succeeds:

Run CHKDSK Only After Files Are Protected

CHKDSK repairs file system errors and marks bad sectors so Windows avoids them. It also rewrites directory structures, which is why it should be used after your files are secured. Microsoft’s chkdsk reference says the tool fixes logical errors and identifies bad sectors. Follow the instructions below to use CHKDSK after protecting your important files and fix 0xc0000098 BCD:

Instructions. After accessing “CMD,” type “chkdsk D: /f /r” and click “Enter.” Replace D: with your Windows drive letter if needed.

run chkdsk command

Run Offline SFC and DISM From Recovery Environment

System File Checker replaces damaged Windows files, while DISM repairs the component store they come from. Both need offline switches when Windows will not start. Follow the guidelines below to run both tools from the Windows Recovery Environment:

Step 1. Open “CMD” in WinRE and run “sfc /scannow /offbootdir=D:\ /offwindir=D:\Windows” to verify protected system files.

run sfc command in cmd

Step 2. Going ahead, enter “DISM /Image:D:\ /Cleanup-Image /RestoreHealth” and click “Enter” to repair the component store.

enter dism command

Uninstall a Recent Windows Update

Interrupted servicing is a frequent trigger for 0xc0000098 in Windows 11. Removing the latest update can reverse recent system changes that caused the startup problem. Follow the steps below to uninstall the most recent update:

Instructions. In Windows Recovery, opt for “Troubleshoot > Advanced Options > Uninstall Updates > Uninstall Latest Quality/Feature Update.”

uninstall windows unpdate

Use System Restore if a Restore Point Exists

System Restore rolls back drivers, registry settings, and system files to an earlier snapshot. Personal documents stay untouched, making it low-risk when a restore point predates the error. Adhere to the steps below to restore Windows using an earlier restore point and fix 0xc0000098:

Step 1. Choose “Troubleshoot > Advanced Options > System Restore.”

system restore

Step 2. Pick a point dated before the failure and press “Confirm” to perform it.

choose a restore point

Part 5. Recover Important Files Before Resetting or Reinstalling Windows

Earlier repair methods protect Windows, but they cannot protect your important personal files. Keeping your important files safe should come before trying repairs that make bigger system changes. This is where tools like Recoverit step in to recover files before you continue fixing the 0xc0000098 startup problem. You can recover 1,000+ file formats such as documents and archives safely.

Moreover, this AI-powered data recovery tool restores only selected files instead of recovering every detected file on the drive. It completes an average drive scan in around 5 minutes under normal conditions. While using Recoverit, users can preview recoverable files before restoring selected documents.

Important Note: Recoverit copies files from an unbootable computer. It does not rebuild the BCD store, repair boot files, or resolve the 0xc0000098 error itself. A BitLocker-encrypted volume also stays unreadable to any recovery tool until the drive is unlocked with its key.

When You Should Recover Files Before Further Repairs

Recover your files before trying advanced repairs that can change your Windows installation. This becomes more important if the 0xc0000098 error keeps returning, CHKDSK finds bad sectors, or your important files exist only on that computer. Protecting your data first helps avoid permanent file loss.

Recover Files from an Unbootable PC With Recoverit

The step-by-step tutorial below will help you recover your data from a machine that stops at the recovery screen.

Step 1. Create a Recoverit Bootable Recovery Drive

Run “Recoverit” on a working computer > Connect a blank USB drive > Click “System Crashed Computer” > “Start.”

select system crash

Step 2. Build the Recovery USB

Choose the connected USB drive > Press “Create” > Allow formatting > Wait for completion.

make bootable usb

Step 3. Start the PC from the Recovery USB

Insert the recovery USB into the PC showing the 0xc0000098 error > Open “BIOS” > Boot from USB.

open windows pc

Step 4. Recover Files from the PC Drive

The program loads automatically > Select the internal drive > Scan files > Recover important data.

click data recovery
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Why Recovery After Reset or Reinstallation Is Not Guaranteed

Resetting or reinstalling Windows can change the space where deleted files were stored. Once new data replaces old files, recovery becomes much harder. SSDs make this even more difficult because the TRIM feature can permanently erase deleted data soon after formatting or deletion.

Part 6. Last Options If 0xc0000098 Still Appears

The 0xc0000098 error may still appear after trying every recommended repair method. This part explains the final recovery options before replacing your Windows installation:

Restore Windows from a System Image Backup

A system image returns the whole drive to a captured state, applications included. It overwrites everything on the disk, so only a recent image is useful. Follow the instructions below to restore Windows using an available system image backup:

Step 1. Boot from installation media and select “Repair Your Computer.”

choose repair your computer

Step 2. Following that, go to “Troubleshoot > System Image Recovery,” then pick your newest image and confirm the target.

recover system image

Reset This PC and Choose Keep My Files First

This method reinstalls Windows from local files while offering to keep your personal folders. Installed apps and most Windows settings are removed during the reset process automatically. Go through the steps below to reset Windows and fix 0xc0000098 BCD:

Step 1. From Windows Recovery, select “Troubleshoot > Reset this PC.”

reset the pc

Step 2. Finally, select “Keep My Files” and follow the visual prompts to reset it.

select keep my files

Reinstall Windows with Official Installation Media

A clean installation replaces the operating system and rebuilds the store from scratch. It clears 0xc0000098 in Windows 11 reliably, and removes anything left on the system partition. Build the media on a working computer with Microsoft's official download tool, then delete the existing system and EFI partitions during setup. Review the guide given below to perform this process:

Step 1. On a working PC, visit the Microsoft website, download the “Media Creation Tool,” and create a bootable Windows installation USB.

download installation media

Step 2. Boot the affected PC from the USB, click "Install now," select "Custom: Install Windows only (advanced)," choose the correct Windows drive, and complete the installation.

choose install for windows

Windows 10 Users: Check Upgrade and ESU Options First

Reinstalling is a good moment to choose a version. Microsoft confirms that Windows 10 reached end of support on October 14, 2025, so it receives no further feature updates. Eligible computers can upgrade to Windows 11 for free. Devices that fall short can enroll in the consumer Extended Security Updates program, which covers Windows 10 version 22H2 until October 12, 2027.

Conclusion

To conclude, 0xc0000098 BCD usually indicates a problem with the Boot Configuration Data rather than a failed drive. Most cases can be resolved without reinstalling Windows or modifying existing partitions. Start with safer repair methods before moving to advanced recovery options. Keep reset and reinstallation as the last options, and recover important files with Recoverit before trying either.

FAQ

  • Does error 0xc0000098 mean my hard drive has failed?
    Usually not, because the code points to the Boot Configuration Data instead of the drive itself. A drive detected in BIOS or UEFI may still have repairable startup issues.
  • Will fixing 0xc0000098 delete my personal files?
    Startup Repair, Bootrec, and BCDBoot normally repair boot files without affecting personal data. Resetting or reinstalling Windows carries a higher risk of data loss.
  • Why does bootrec /rebuildbcd report zero Windows installations?
    This result can occur if the Windows installation or boot files cannot be detected. Repairing the EFI partition or recreating boot files with BCDBoot often resolves the issue.
  • Can Recoverit fix the 0xc0000098 BCD error?
    No, Recoverit recovers files from an unbootable computer using bootable media. You still need WinRE tools to repair the Boot Configuration Data and startup files.
Kelly Sherawat
Kelly Sherawat Aug 09, 26
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