Fix Mouse not Working on Laptop

In this article you can learn how to fix mouse not working on laptop.

Wondershare Recoverit Authors

Sep 14, 2021 • Filed to: Windows Computer Solutions • Proven solutions


If you use a mouse regularly you may have experienced situations whereby the device will refuse to function. This can lead to work frustrations especially if the device is crucial for work speed. You don't have to discard that mouse of yours too quickly as the device may yet work. In this content, you will learn how to fix your mouse and get it working again.

Overview of the Error

This problem may arise due to the following issues

Computer frozen: if the Num lock key is active on your laptop keypad the mouse will not function. When this key is pressed repeatedly the Lock will constantly turn the keyboard on and off. If the indicator does not change your laptop will be frozen and all hardware will not function. To resolve this issue, reboot the Laptop and proceed to the next solution.

No Num Lock Key: Some keyboards do not have an LED and your keyboard is lacking, one just presses "Ctrl+Alt+Del" keys at once. This action will produce a blue Windows option on your screen. If your screen doesn't display this feature, it means your system is frozen. Reboot your computer as we advised above to fix this problem.

Mouse Conflict: If you've recently installed new hardware, you may want to Uninstall it to see if the hardware is causing the issue.

Not Connected properly: If the mouse is not connected properly it will not work. There are two types of mice.

USB Mouse: If you use a USB Mouse disconnect the cable and reconnect it with another USB port. Avoid using a USB hub as the hub may lack sufficient power to make the connection.

Wireless Mouse: If it is a wireless mouse, make sure it is getting sufficient power. Check the power indicator regularly for power notification. This will appear in the form of light. Also, check the power switch to make sure it is on. If the mouse is on but still not working, try changing the batteries and ensure that the wireless receiver is not blocked by any object and is within range. Finally, if it still doesn't work, disconnect the USB adapter and plug it into another port.

Mouse Conflict/ Driver Conflict

If the mouse is in Safe mode there may be driver conflict. Follow these stores to fix the problem.

If this doesn't work run a Troubleshooter by following the steps provided by your Windows.

Outdated or Missing Drivers

To check for this go to Drive Manager to check if a driver has been installed for your mouse because the Windows default driver may not work for your mouse. Installing a specific driver that is compatible with the mouse may fix the problem. Check the list of the page to look for links of popular mouse manufacturers websites to download mouse drivers from. If you already have a driver for your mouse spec make sure you have the updated version. If not, download the latest update.

Hardware issues

If none of the above methods work try using another mouse to see if it will work. If the other mouse works, then try your main mouse with another PC. If it still doesn't work the problem lies in the mouse port. Consider replacing it with another port. If they still don't work it means the motherboard needs to be replaced.

Corrupt operating system files

If nothing you've tried works it may be that there is a corrupted system in your OS. If this is the case, repair it with a system installation disc.

Here are some solutions for fixing a non-functional mouse.

Solution 1- Re-plug the USB Cable or USB receiver

If your wireless cable is not working make sure it is properly connected to your laptop. Try removing and re-plugging it again or try it with the other USB port.

Solution 2- Hardware solutions for wireless mouse only

If you use a wireless mouse try these methods-

Also, it's important that your wireless mouse is receiving power to work. You can check by seeing if the indicator light is on. If it is not receiving power, you can try moving the mouse around on the mousepad or can turn off and on the power switch of the mouse, which is often present on the bottom of it.

Solution 3- Restart the Laptop

Sometimes by just restarting your laptop issues may be addressed. If you've tried the two solutions mentioned above and it still doesn't work, restart the laptop after unplugging the mouse. When the system turns back on, try plugging the mouse again.

Solution 4- Troubleshoot

You can also run the hardware troubleshooter if your laptop is not recognizing the mouse after plugging it in. To do so, go to the “Control Panel,” open “Troubleshooting” and select “Hardware and Devices” to run the troubleshooter. After the process is complete, restart your laptop and check if the mouse works.

Solution 5- Update your mouse driver

A mouse not working may be down to an outdated driver. Visit the manufacturer's website and check for recent updates. Make sure you only choose drivers that are compatible with your mouse. There are two ways to update drivers.

Manual driver update

To follow this process through you have to visit the website of your mouse manufacturer to search for the correct driver that is compatible with your Windows. Once you find the right one, download the update.

Automatic driver update

If you can't afford the time to perform a manual update you can do it automatically with a 3rd party Program. Such a program will scan the web and bring to light available drivers and will download and install them on your behalf.

Identifying why your mouse is not working on Laptop can be tasking but if you are patient enough to follow this process through you will certainly find a solution that will work for you from the list of solutions provided in this article. However, if these both don’t work, you might need to reinstall the drivers.

Solution 6- Reinstall your mouse driver

If your mouse is not working properly, you can try reinstalling the mouse drivers on your laptop through Device Manager. The mouse drivers are automatically installed through the Microsoft driver repository, and to do so, follow the below steps:

Solution 7- Disable the Fast Startup Option

Fast startup can sometimes be one of the causes of the mouse not working on your laptop. So, to disable it, follow the below steps:

Additional Tips

Here are some additional general tips for making both USB and wireless mice work on your laptop.

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