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Fixed Here: Premiere Pro Won't Play Videos

Wondershare Recoverit Authors

Jul 17, 2024 • Filed to: Photo/Video/Audio Solutions • Proven solutions

In a world full of taking videos and sharing memories, editing has become a part of that era. People prefer to edit projects like videos, short films, and movies before sending them out or uploading them on their Instagram accounts. There comes Adobe Premiere Pro that is programmed to be the professional editing software. However, it comes with a problem that disrupts the normal course of an on-going project.

The Adobe Premiere Pro video glitching is a real problem that needs immediate attention. The article reflects the causes of this problem and provides us with viable solutions to tackle it. Stick with us while we help you in the facile playing of Adobe Premiere Pro videos. Let us get to it!

Part 1: Why Adobe Premiere Pro Video Not Playing?

Before we are all set to fix the problem at hand, it is important to first understand the root causes of the occurrence. After knowing, we can adopt measures to mitigate the problem and get on with our lives. If you want to know why the Adobe Premiere Pro video is not playing, allow us to walk you through the reasons comprehensively.

One of the main reasons is Media Cache Files. Before we import the video, it all goes to the media cache file folder located on your system. As the files get too large, the video ceases to play. Another logical reason for this problem is the corrupted files located in the import folder on your computer. Moreover, if you are working on more than one system, the unknown mechanical glitches create this problem.

Other sources include hardware glitches, unfinished installations, overheating, corrupted video cards, and incomplete updates. It is important to consider the happenings of all causes to deal with them effectively.

Part 2: Methods to Fix Premiere Pro Not Playing Videos Issue

After the clear background knowledge of the occurrence of Adobe Premiere Pro video glitching, we can now develop solutions to get out of this fix. Therefore, this part of the article will provide you with seven remarkable solutions that make you forget the problem in the first place.

Method 1: Restarting the System

One of the ethnic and workable solutions to any problem asks for restarting the system. That is how we will initiate the process of showing you different methods to solve the problem. For starters, restart your computer. It allows you to get rid of overheating, incomplete installations, and hardware settings glitches.

Method 2: Resetting the Software

If you are in the middle of your Adobe Premiere Pro video processing and out of nowhere, the software stops playing video, reset the software.

Restarting Adobe Premiere Pro does not affect the on-going projects and clears away all recent program directories. But there is one thing to be kept in mind. If you restart the software, you will lose all the changes and customizations you have done on the project, including transitions, color, interface, and labels.

You can learn how to reset preferences by following the guidelines below:

Step 1. Hold the "Alt" button whilst launching Adobe Premiere Pro. (For Mac, tap on "Option").

Step 2. As soon as the splash key appears, let go of the "Alt" button.

Now, you can have a look if the program works by opening it. If none of your projects appear, it means the preferences were successfully reset. Open the project from the location and then check if the problem has been resolved.

Method 3: Playing in the Alternate Program

The resistance in Adobe Premiere Pro's normal functioning can be a big turn off for a filmmaker or a dog lover editing video to upload on his Facebook. We can fix this issue once and for all by playing the project in a different program or system.

Most videos encounter corruption making it hard to play. If it plays in another program, then your video is corrupted and needs treatment.

Method 4: Clearing the Media Cache Files

To get rid of this problem, allow us to introduce you to the most workable solution that exists there. Just clear the media cache files and find yourself 100 miles away from the complication.

The Media Cache File is basically the storage space for all the imported audio and video files from Adobe Premiere Pro. When the folder becomes too large to handle or corrupted videos, the video starts glitching, giving a major heart attack to the users. To do this,

Step 1. Shut the project off from your system.

Step 2. Scroll down to the location given below and delete the cache.

Step 3. Next, move on to the "Trash" and delete them completely if you are a Mac user.

Step 4. If you are a Windows user, hit the "Recycle Bin."

Location for Windows:


Location for Mac:

/Users//Library/Application Support/Adobe/Common

Method 5: Updating Video Card Driver

To get rid of the Adobe Premiere video driver error issue, we have sketched out another viable solution that will aid in the Adobe Premiere Pro project's normal functioning. You can update the video card driver.

The video cards that are corrupted or, in most cases, outdated do not allow the video to play without any resistance. Update the video card driver such as Nvidia, Intel, HD, and AMD by visiting the relevant manufacturer’s website.

update your graphic card driver

Method 6: Changing Hardware Settings

Another amazing solution to deal with the Adobe Premiere Pro video not playing is changing the audio hardware settings. It can be done in simple steps given below.

For a Windows User:

Step 1. Launch Adobe Premiere Pro software.

Step 2. Scroll down to tap on "Edit."

Step 3. From the menu bar, hit the "Preferences" option.

Step 4. Click on "Audio Hardware" afterward.

For a Mac User:

Step 1. Open Adobe Premiere Pro software.

Step 2. Hit the "Preferences."

Step 3. Click on "Audio Hardware."

Step 4. Now, change the settings from "Device Class" to "CoreAudio."

change the audio settings

Method 7: Using Video Repair Software-Wondershare Repairit

If you are looking for a method that will magically repair your corrupted videos, Wondershare Repairit is the answer. Follow the guidelines below precisely:

Step 1: Adding the corrupted video that can not play

Launch the software and hit the (+) button located in the middle of the interface. Browse the infected video.

add your corrupted video

Step 2: Repairing the damaged video

After inserting the desired video into the software’s interface, you will find an option of "Repair" right at the bottom of the page. Clicking on it will initiate the process of repairing.

start repairing your video

The video will be repaired, but if it does not, hop on to the next step.

Step 3: Advanced Repair function to repair severely corrupted video

Some videos require special attention. Wondershare Repairit brings an "Advanced Repair" option. You can add the sample video, which has to be in the same format as the corrupted video.

add sample video for advanced repair

Step 4: Saving the video

The video will be repaired. You can preview and then save it.

save your repaired video


The article covered the root causes of Adobe Premiere Pro videos, unable to play videos, and provided the users with seven easy and productive solutions to get rid of this problem. You can restart the system, reset the software, change the audio hardware settings, update the video card driver, and using an alternate program.

We hope that the article was of some service to you.

Recoverit author

Eleanor Reed

staff Editor

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