Jun 03, 2026 • Filed to: Windows Computer Solutions • Proven solutions
Resolve the Windows update stuck at 35 error by disconnecting all removable media and completing the installation in Safe Mode or a Clean Boot state to bypass software interference.
● Revert the stuck installation by booting into the Windows Recovery Environment using installation media and executing dism /image:C:\ /cleanup-image /revertpendingactions in the Command Prompt.
● Repair underlying file system corruption by running SFC /scannow as an Administrator or performing a System Restore, which requires a Windows installation disc to initiate.
● Create a bootable USB or DVD using Recoverit Data Recovery to extract inaccessible files if all fixes fail and the computer remains unbootable.
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If you begin the updates' installation just as the computer is shutting down, it can fail. The Windows update can get stuck at different times depending on the type of computer and your Windows version. With the solutions in this article, you will be able to fix this error.
| Sticking Point Indicator | System Subsystem Involved | Primary Technical Culprit | Recommended First Action |
| 01. Stuck at 35% | Windows Update Service (wuauserv) | Corrupted download cache or overlapping background application signatures. | Purge SoftwareDistribution directory or perform a Clean Boot. |
| 02. Stuck at 100% / Reverting | CBS Installer (TrustedInstaller.exe) | Damaged Component Store component files or broken file system integrity. | Execute DISM Component Clean up via Recovery Environment (WinRE). |
| 03. Endless Retrying Loop | Windows Boot Manager | Broken system configuration database flags or system partition corruption. | Run SFC /scannow via Command Prompt or execute a System Restore. |
There are several reasons why this error occurs and they are enumerated below:
To break an update failure loop, you must eliminate third-party process interference and conflicting storage mediums.
Phase 1: Purge the Corrupted Update Cache via Clean Boot
net stop wuauserv
net stop bitsC:\Windows\SoftwareDistribution\Download and delete all files and folders inside it to completely clear out the corrupted update cache payloads.
If your computer cannot reach the desktop normally and hangs at the 35% screen on boot, you must use the Deployment Image Servicing and Management tool from the Windows Recovery Environment to roll back pending system changes.
Step 1. Boot Into the Windows Recovery Environment
Insert a bootable Windows USB installation drive into your computer, restart, and press your system's boot menu key (e.g., F12 or F11). Select the USB drive and click Repair your computer.
Step 2. Open the WinRE Command Prompt
Go to Troubleshoot -> Advanced options -> Command Prompt to open a system terminal.
Step 3. Verify the Offline Windows System Partition
Type the command below to ensure your Windows installation is on drive letter C: (If it is on D:, adjust your commands accordingly):dir C:
Step 4. Execute Global Pending Action Reversion
Type the exact parameter string below into the command prompt and hit Enter to reverse the hanging update: dism.exe /image:C: /cleanup-image /revertpendingactions
Step 5. Run System File Integrity Check
Run an online check tool to scan and fix errors in the system file binaries on your drive: sfc /scannow /offbootdir=C: /offwindir=C:\windows
Step 6. Exit Terminal and Boot Normally
Once the operation confirms success, close the console screen window, remove the USB installation drive, and click Continue to boot into Windows normally.

Run the troubleshooter for Windows to fix this error. Many users have attested to the fact that running Windows troubleshooter fixes the configuring Windows stuck at 35 error. Follow the steps below to run the Windows Update troubleshooter:



In case you have tried all the above solutions and none seem to work, try this final bonus tip to see if you can fix the Windows update stuck error:

When you try to update or configure Windows updates, sometimes it malfunctions and you are faced with errors such as the Windows updates getting stuck. This makes it impossible for you to boot normally. The solutions in this article are meant to help you out of this problem but if they do not work, there is an alternative. The alternative is to use a third-party app to recover all your vital data as they have become inaccessible. A great tool that is capable of recovering your data for you is the Recoverit Data Recovery tool.
The following are unique features of Recoverit:
Download Recoverit Data Recovery and follow the steps below to recover your lost data from your unbootable PC:
Step 1: Create a Bootable Drive
Click on "Recover from Crash Computer" as your chosen mode after you have launched Recoverit

Choose the USB drive or DVD you wish to create the installation media with. Select "Create"

Erase the drive by choosing "Format now". Ensure all your drive files are backed up first.

Wait patiently as Recoverit creates the bootable drive.

Three steps to using Recoverit in recovering your files will be outlined once the installation media has been created.

Open your Windows BIOS setup page on the unbootable computer by pressing the hotkey for your computer. Once on this page, change the boot sequence to favor your installation media. Now you can boot from it. For more details, check out how to set the computer to boot from a USB drive.

Step 2: Recover Data from Unbootable Windows 10
Choose a data recovery mode to recover your files using Recoverit.

People experience this issue when trying to carry out a Windows 10 update. This occurs due to many different software and hardware configurations issues which include:
Theo Lucia
chief Editor