In a modern-day internet-driven digital age, data has become a new currency. Losing your precious files, photos, documents, and other types of data can be frustrating and cause significant emotional and financial distress.

That's where data recovery solutions like ACE Data Recovery come into the picture. The reputable service provider offers top-grade data recovery services for retrieving various file types across various storage devices.

Today, we'll delve deeper into this software, its features, pricing plans, and everything else you should know to make an informed decision.

In this article
    1. Main Features & Success Rate
    2. Pricing of Ace Data Recovery Services
    3. Ace Data Recovery Customer Comments
    4. How to Use ACE Data Recovery
    5. Final verdict
    1. Wondershare Recoverit VS Ace Data Recovery
    2. How to Recover Data With Wondershare Recoverit

What is Ace Data Recovery

ACE Data Recovery has been in the data retrieval industry since 1981. It helps Windows and Mac users recover deleted, lost, missing, or corrupted data across various data loss scenarios, file types, file systems, and storage devices.

Whether you can't find a virtual disk, have problems with your SSD, or need to access files on an unbootable hard drive, the ACE Data Recovery service can recover your files from unrecoverable devices with a 98% success rate.

ace data recovery service

Main Features & Success Rate

Let's explore the best features of ACE Data Recovery:

  • Hard drive recovery – run a free diagnostic on internal and external hard drives across operating systems like Windows, macOS, Linux, DOS, UNIX, VMware, Novel, and more.
  • RAID array recovery – recover lost array configurations, prevent RAID degradation, fix accidental RAID array reformatting, mitigate multiple drive failure, and repair RAID controller failure.
  • SSD drive recovery –harness the power of in-house SSD-specific recovery proprietary software/hardware to recover data from SSD drives, including self-encrypted drives such as Phison, Intel, and Samsung.
  • Server (Exchange & SQL) data recovery – recover Active Directory storage with email addresses, HTML and RTF messages, notes, tasks, contacts, file attachments, and folders. Rebuild the SQL database and extract data.
  • Apple Mac recovery – retrieve files from all Mac types, including MacBook AIR, MacBook Pro, MacBook, Mac Mini, Mac Pro, and iMac.
  • Mobile device recovery – recover data from Android devices, such as documents, contacts, messages, audio, video files, and deleted photos.
  • Network storage recovery – recover data from NAS systems, such as WD, TerraMaster, Netgear, Buffalo, QNAP, Drobo, Synology, etc.
  • Virtualization recovery – full support for data recovery for virtual file systems, virtual servers, and virtual platforms, such as Oracle VirtualBox, Citrix XenServer, Virtual Desktop Infrastructure, Microsoft Hyper-V, and more.
  • Tape data retrieval – data recovery for broken tapes, damaged tapes, overwritten tapes, water-damaged/chemical-damaged tapes, backup failures, etc.
  • Flash media recovery – recover data from USB drives, CFD cards, SD cards, miniSD, microSD, SDHC cards, memory sticks, and more.
  • File systems recovery – perform full file system recovery across Windows, UNIX, VMware VMFS, Linux, macOS X, and Novell systems.

Additional features include:

  • Remote recovery – tap into ACE Remote Data Recovery Manager to recover sensitive data from corrupted virtual machines, server apps, RAID, NAS, SAN, and other storage systems.
  • Emergency recovery – 24/7/365 recovery service with a dedicated team of engineers at your disposal.
  • Computer Forensics – full computer system maintenance, inspection, and cybersecurity protection.

ACE Data Recovery software packs one of the industry's highest data recovery success rates – 98%. That's quite impressive compared to other similar data recovery solutions.

Pricing of Ace Data Recovery Services

ACE Data Recovery service provider doesn't offer regular pricing plans. Instead, the provider charges based on the capacity of the storage media and the complexity of the data recovery scenario. The company has a strict No Data – No Charge policy, meaning they won't charge you if they can't recover any viable files.

There are no additional charges or hidden fees to worry about. However, the company will charge you $99 if your storage device has broken factory seals and was previously opened. The pricing also will depend on the recovery service you opt for.

Standard, expedited, emergency, and remote recovery services all incur different charges. Aside from the option to get a free quote, you can also request a quote to weigh your options.

ace data recovery pricing options

Though failing to provide transparent pricing information on the website is a huge downside, the company makes up for it by replacing parts of your hard drive free of charge. They also send you the recovered data on an external hard drive, flash drive, or DVD for free.

Ace Data Recovery Customer Comments

According to the customer reviews of ACE Data Recovery, the software is an excellent solution if you need a reliable data recovery tool that can do what other such tools can't. According to Dan Nickerson, ACE Data Recovery managed to recover a failed 2 TB external HDD that was officially declared a total loss with zero chance of recovering files, digital photos, and sensitive documents.

The result – out of 234,927 recovered files, only 18 files had errors. Another review by Edward De La Torre confirmed that ACE Data Recovery fully recovered a corrupted flash drive with hundreds of files on it. The tool recovered all data without a single error.

On the other hand, a report from an unsatisfied customer claims that ACE Data Recovery couldn't retrieve data even after three months of work. Other customer reviews indicate that the company's customer support should be more forthcoming and responsive. A client tried to reach out to ACE Data Recovery customer service agents regarding a crashed server but was greeted with a less-than-professional approach.

How to Use ACE Data Recovery

ace data recovery how to guide

There are two ways to use the ACE Data Recovery service. You can either take your storage device to one of their locations or ship your media using the online form. Here are the steps to send them your media:

  1. Fill out the online work order form; Make sure to provide as much detail as possible;
  2. Specify the vital files and folders you want to recover;
  3. Follow the instructions to properly package and protect your media against physical damage, shock, static electricity, etc.;
  4. Your package should not include any other accessories, power supplies, or USB cables;
  5. Use the Address Label to ship your media via a trusted and certified carrier;
  6. Approve an all-inclusive quote to start the recovery as soon as your media arrives.

That's it; you're all set and good to go.

Final verdict

To conclude, here's our overview of the ACE Data Recovery pros and cons:

  • Diverse selection of recovery services;
  • Support for multiple operating systems;
  • Free hard drive repair;
  • No Data – No Charge policy;
  • Free return shipping.
  • Several data return options (DVD, external hard drive, USB flash drive);
  • 24/7/365 recovery service;
  • No pricing information available on the website;
  • Third-party experts will have access to your sensitive data;
  • Potential security concerns;
  • Unresponsive customer service.

ACE Data Recovery has been in the business for more than 40 years. With an industry-standard success recovery rate (98%), ACE Data Recovery is one of the industry's most trusted and reliable data recovery services. However, the provider requires clients to send their data on storage devices, which could raise significant security and privacy concerns.

If you don't feel comfortable with letting third-party recovery experts take a peek at your private information, consider the best alternative to ACE Data Recovery – Wondershare Recoverit.

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A Better Alternative to Ace Data Recovery

Wondershare Recoverit is an excellent, trusted, and safe data recovery tool proficient in recovering over 1000 file types and file systems across various storage devices and data loss scenarios.

Thanks to an array of professional features and patented data recovery technology, this software can retrieve data like files, documents, videos, audio tracks, photos, and more from storage media like crashed Windows and Mac computers, NAS and Linux systems, memory cards, SSDs, HDDs, SD cards, external hard drives, USB drives, etc.

Aside from recovering your files, the software also supports use cases like enhanced photo and video recovery and advanced video repair. It can detect and recover all kinds of video files and piece together video fragments to help you recover hidden, deleted, or corrupted videos.

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Here are the top Wondershare Recoverit features:

  • Free scan and preview – scan your device for free and preview data before recovery;
  • Recover while scanning – recover already-detected files while scanning the storage device;
  • Quick file detection – expedite the scanning process using available search filters;
  • Corrupt photo/video repair – repair corrupted videos and photos;
  • BitLocker data recovery – retrieve deleted files from BitLocker-encrypted drives;
  • Disk image recovery – recover data from mirrored copies of storage devices.

Supported operating systems include:

  • Windows 11/10/8.1/8/7/Vista/XP;
  • Windows Server 2003–2022;
  • macOS 10.10–14.

Its supported file systems include ExFAT, FAT16, FAT32, NTFS, ReFS, Raid, RAW, ext4, and BTRFS under the Linux OS, etc.

Wondershare Recoverit VS Ace Data Recovery

Here's our Wondershare Recoverit vs. ACE Data Recovery comparison table:

Service Provider ACE Data Recovery Wondershare Recoverit
Recovery Success Rate 98% 98%
Pricing Based on the capacity of the storage media and the complexity of the data recovery scenario $69.99 per year for unlimited files on one PC
Recovery Process Rate Slower ✨Faster
Security Low ✨ 100% secure virus-free guarantee
Free Version No ✨ Yes
Recommend Level ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐ ⭐

How to Recover Data With Wondershare Recoverit

Recovering data with Wondershare Recoverit is a simple process that requires completing a few easy steps. Download and install the app on your computer, then follow the steps below to get your files back.

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  1. Launch the app on your computer and navigate to the main File Recover menu;
  2. Select Hard Drives and Locations;
  3. Select the drive you want to recover data and click Start;
    recoverit data recovery
  4. It will quickly scan the selected drive for recoverable files;
  5. You can also expedite the process by right-clicking the drive and selecting Scan for deleted files with Wondershare Recoverit;
    scan for files with recoverit
  6. Allow the app to complete the scanning process;
    recoverit will scan the drive automatically
  7. Use available filtering options to pinpoint files during the scanning;
    pinpoint the files you want to recover
  8. Click Preview to preview the discovered files before recovery;
    preview data by clicking on the file
  9. Select the files you want to get back and click Recover;
  10. Click Save to save the recovered files to a new location.
    choose a path to save the recovered files


ACE Data Recovery is a trustworthy file system and data recovery service provider you can rely on to retrieve deleted, lost, missing, hidden, or corrupted files from various storage devices. The company specializes in recovering data from various devices and operating systems, giving you access to an extensive selection of trusted file systems and data recovery services.

However, the company requires you to send them a device containing your data, which could raise significant data privacy and security concerns. If you don't want their third-party experts snooping around your private and sensitive information, opt for a safe and secure alternative like Wondershare Recoverit.

It can pretty much do everything ACE Data Recovery does but without the security risks. In addition, Wondershare Recoverit offers a generous freemium version that lets you recover data without spending a dime.

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Theo Lucia
Theo Lucia Jul 17, 24
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