How to Fix 0xc00d36cb Error Code?

Are you stuck with a 0xc00d36cb error on your computer? Then stay with us to know about exact details, causes, and ultimate solutions to fix this error—most of the time when users want to play some specific video formats such as MKV and MP4 formats, especially in Windows 10, are unable to play their video files. This error code implies that your media player is not supporting the video format due to certain reasons.

If we shed light on the common causes of the 0xc00d36cb error code, then a general error on a computer comes first as this error disrupts the regular functioning of video playback. One other reason could be that your file does not meet the necessary permissions that are required to change or transfer a file.

So, in order to overcome this error in a handy way, this piece of writing will provide you with all mandatory methods.

Part 1: Possible Ways to Fix the 0xc00d36cb Issues

A problem well defined is a problem half resolved. Once you are clear about the problem you are facing, come to the solutions to resolve the issue. This section will give your four definitive methods to fix 0xc00d36cb error code smoothly. The solutions are as follows:

Way 1: Use Windows Troubleshooter Tool

The troubleshooter tool offers Video Playback Troubleshooter that can help fix error code and make your video playable. Pay heed to the following steps to run a video playback troubleshoot:

Step 1: To search for Troubleshoot, Press “Win + I,” and you will be headed to the settings of your computer. Afterward, select "Update and Security" by clicking on it.

tap on update and security option

Step 2: A new window will pop up from which select "Troubleshoot" from the left side. After clicking on troubleshoot, scroll below and tap on the heading "Video Playback." Then choose "Run the Troubleshooter" by clicking on it.

amr audio format

Step 3: A new window will be displayed on your screen with the instructions. Follow the guidelines, and the troubleshooter will start scanning the presence of an error. Once the process is completed, restart your computer to apply the changes.

complete the troubleshoot process

Way 2: Readjust Windows Store Cache

Window Store cache provides components to the media file for playback, and any kind of corruption can lead to 0xc00d36cb error. By resetting the Windows Store cache, you can fix 0xc00d36cb error code. Observe the following steps to readjust Windows Store cache by utilizing command prompt:

Step 1: Press “Win + R” to open the dialog box. Through the dialog box, we will open the command prompt screen. To do so, type "cmd" on the dialog box and click on "OK."

open command prompt

Step 2: The command prompt screen will pop up on your screen. Afterward, type "wsreset.exe" to run the command and press the "Enter" button.

execute the command

Step 3: Restart your computer after that to apply the recent changes. You can check afterward that whether the error code is fixed or not.

Way 3: Change File’s Permission

Changing the file's permission can remove this error as every media file is not adjusted for everyone's use. The following given steps are easy to apply for changing file's permission that can fix 0xc00d36cb error code. Here are the instructions:

Step 1: To open the file explorer, press “Win + E.” Afterward, open the folder that holds the file containing 0xc00d36cb error.

Step 2: Open the "Properties" of the file by right-clicking on the file. A window will appear from which you have to select the tab of "Security." Then select "Advanced" from the bottom left by clicking on it.

click on advanced button

Step 3: A new window will display again; select the "Change" option available adjacent to the “Owner” name. Do the modifications by putting "Everyone" under the heading "Enter the object name to select."

amr audio format

Step 4: Also, select "Check Names" by clicking on it, and to apply the changes, click "OK."

confirm the process

Way 4: Construct New User Profile in Windows

If the above-mentioned step doesn't clear your 0xc00d36cb error, then maybe your current user file has become distorted. To build a new user program in windows, follow the simple steps given below:

Step 1: To open the "Settings" of your computer, press Win + I. From the Settings, go to the option of "Accounts."

Step 2: Afterward, select "Family and Other Users" by clicking on it. A window will display on the right from where you choose "Add someone else to this PC."

tap on add someone else option

Step 3: A Microsoft Account Window will pop up where you can log in through your current user ID and password to construct a new user profile.

Step 4: To create a local account, select "I don't have this person's sign in information." Afterward, click on "Add a user without Microsoft Account."

tap on add a user without a microsoft account

Step 5: Provide a username and password to secure it. Give the details asked and set answer security questions. Your new user profile will be created afterward.

enter the new account details

Step 6: To implement the changes, restart your computer and log in from your newly created account.

Bonus: Try VLC to Solve this Issue

The VLC media player is an infamous multimedia player for its reliable features. The compatibility VLC shows to the video formats are unmatchable as it doesn't corrupt the file and keeps them in their high quality. To fix 0xc00d36cb error, try to run your video file through VLC as it can eradicate the bugs easily. Just pay attention to the below steps to upload your file containing the 0xc00d36cb error:

Step 1: To start, download the VLC media player on your PC. In order to open your corrupted file, go to the "Media" tab displayed on toolbar of the VLC.

tap on media option

Step 2: Select "Open" from the “Media” tab menu to open your file containing the 0xc00d36cb error. Choose the file from your PC and click on "OK." If the error has been fixed, your video will play easily.

open your corrupted file

Part 2: Failed with the above Fixes? Take Another Chance!

Sometimes the problem is complicated, and every common solution does not work for us. So, if you are worried that even after trying the above solutions, the error has not been fixed, then we are presenting you with a perfect tool to ease your worries.

Wondershare Recoverit is an outstanding tool from where you can recover any sort of corrupted, deleted, and damaged files or videos. It offers quick data repair, which means that it can instantly repair your file with preserving its quality. Furthermore, there is another explicit feature of Advance Video Repair through which can give a sample video of the same format and from the same device. The Advanced Repair will perform a scan on this sample video and will try to search for similar damaged elements of the file.

Moreover, Advance Video Recovery in this tool enables to find lost or deleted videos from all commonly used camera brands. When users face 0xc00d36cb error in their file, they try to scan their PC to find the normal version of that particular file. Here the feature of Advance Video Recovery helps to find the lost data and can make your unplayable video fixed through running a deep scan. To fix 0xc00d36cb error in your file through Wondershare Recoverit, follow the below guidelines:

Step 1: Get Wondershare Recoverit

At first, get the Wondershare Recoverit tool by downloading it. Then upload the file you want to repair by clicking on the "Add button."

import your corrupted video

Step 2: Begin to Repair

Simply select “Repair” by clicking on it to begin the repairing process of your file.

tap on repair button

Step 3: Save your File

You can preview your file before saving it. Check whether your video is playable or not. If you are satisfied with the result, then click "Save" to save the file on your PC.

preview and export video


Fixing any sort of error has always proven to be a headache to users as there are multiple causes of error and various ways to fix them. This article has given detailed instructions about the simplest and easiest methods to fix 0xc00d36cb error. We have also recommended a highly useful tool that can not only fix this error code but also can ease your tasks in the future.