How to Resolve Choppy or Not Playing GoPro Videos

How to Resolve Choppy, Lagging or Not Playing GoPro Videos

Find the video is choppy, lags or doesn’t even play on your PC? Well, this article will help fix those GoPro video glitches and explain why they happen in the first place.

Jul 20, 2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions

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If you own a GoPro camera, then you already know that they're the best way to share those extreme moments with family, friends, and fans alike. These videos focus on action and as such, need to run smoothly in order to help share the energy of the moment with your audience. To have that video stutter, lag, or anything else that negatively affects playback defeats the purpose of having them.

Here's our guide to helping you fix those annoying GoPro video glitches on your computer.

Part 1. How to Resolve Choppy GoPro Video Problem?

The term choppy video is often used to describe a number of issues, but it is basically anything that prevents the video from playing smoothly from start to finish. It occurs more often with streaming videos online, but as you might have noticed, it also occurs with recorded videos as well. It is caused by a number of ways, but ultimately, it's the computer's inability to process the video to playback smoothly.

Here are a couple of ways for you to fix this pesky little problem:

Solution 1: Copy your videos to your computer

This should always be the first thing you try as playing them from the SD card can lead to choppy playback

Step 1: Connect your GoPro device to your computer via USB.

Connect GoPro camera

Step 2: Open "This PC" on your computer and double-click on your GoPro camera.

Step 3: Double-click "GoPro MTP Client Disc Volume."

Open the GoPro MTP Client Disc Volume

Step 4: Open the DCIM folder and copy or drag & drop all the videos to your desired location on the computer.


Solution 2: Play your videos using VLC Media Player

VLC is a free media player that doesn't need much resources to run on your computer. This lets your computer focus more on playback. It also has access to more codecs that are not readily available on Windows Media Player.

Run VLC media player. Play your video by dragging it to the media player or right-clicking the video and selecting in the contextual memory, Open with > VLC media player.

play your GoPro video on VLC media player


Solution 3: Confirm your computer meets the minimum system requirements for playback

A lot of the time, videos are choppy because the computer they're being played on doesn't meet the minimum requirements needed for playback.

For lower resolution videos (1080p 30fps and below), a computer with at least 2.4 GHz Core 2 Duo processors and 4 GB RAM should do the trick.

If unluckily you find your high-resolution videos corrupted, you have to turn to the guide for solutions - Repair HD Video Files.
- 2 minutes to read it.

For higher resolution (1080p 60fps and higher), we recommend at least 3.0 GHz 3rd generation processors or AMD equivalent with 4 GB RAM and an NVIDIA GeForce GT 650M or something similar. A graphics card and processor speed makes a lot of difference, especially when dealing with 2.7k and 4k video playback. If your computer lacks the right specifications, then use another computer that does or try one of the other solutions here.

Here's how to confirm your system specifications:

Step 1: Tap the "Windows key" and click on "Settings."

Step 2: Click on "System."

Step 3: Click on "About," and you will be presented with your "Device specifications."

Your device and Windows specifications


Solution 4: Record video in a lower resolution and turn off Protune

If your computer doesn't meet the minimum requirements for your videos and you don't have the option of upgrading it, you can try recording videos in a lower resolution instead. Your computer will require a lot fewer resources for playback. If the camera is also equipped with protune, leave it switched off to improve playback quality as well.

Step 1: Turn on your GoPro camera. Swipe to the left on the back LCD. Go to Protune in Video settings.

Step 2: Turn off Protune. Repeat the steps above and navigate to Video settings. Select Resolution and choose a lower one than what it’s set on.

Find Protune in settings


Solution 5: H.264 video compression

You can try setting your GoPro camera (HERO6, HERO7 Black, and HERO8 Black) to compress your videos in H.264 instead of just HEVC (H.265). It is available for shooting in different resolutions and frame rates, so limitations are minimal. H.264 is preferred for computers with lower specs because it has maximized compatibility with older devices. Unlike HEVC or H.265, it doesn't require high-end processors for playback. This option is found on the

Step 1: Turn on your GoPro camera. Swipe to the left on the back LCD. Go to Resolution/Frame rate settings.

GoPro HERO7 settings

Step 2: Select an option that does not record in H.265 but h.264 instead.

record in HEVC (H.265


Solution 6: Upgrade your computer

So you"ve realized that your computer lacks the resources to play your GoPro videos. If you use a PC, then one option is to upgrade your graphics card and processor. Since both play a big role in high-quality video playback, this solution should rid you of your choppy GoPro video woes. Before upgrading, though, make sure you know the requirements your computer lacks. To do this, follow these easy steps:

Step 1: Click on the Windows icon and click on "Settings."

Select settings

Step 2: Select "System" in Windows Settings

Select System in Windows Settings

Step 3: Click on "About" in the bottom left corner, and you will be presented with you "Device specifications" and "Windows specifications."


Solution 7: Use an external GPU with your laptop

If you use a laptop, then upgrading your processor and graphics card aren't viable options. Instead, if you can get your hands on an external GPU, this will provide your laptop with the resources it needs to playback your GoPro videos without any choppiness.

Step 1: Install your eGPU software on the laptop.

Typical eGPU setup

Step 2: Plug-in your eGPU. Connect your eGPU to your laptop using a Thunderbolt cable and click "OK" when asked to allow the connection.

Thunderbolt USB-C cable

Step 4: Once the connection is established with your laptop (and display if needed), you're good to go.

Part 2. How to Repair Lagging GoPro Video?

Lagging videos are content that has audio/video delays, freezes, and jerking. This stuttering really makes watching anything a chore. Imagine sharing a video of you pulling off a cool skateboard trick, and the second you launch into the air, the video freezes. The worst, right? In many cases, this issue is the result of your video being corrupted.

Corruption can occur in any number of ways, but don't worry, your videos aren't gone forever. Here are a couple of ways for you to fix this issue in your GoPro videos, so you don't miss that awesome stunt ever again.

Solution 1: Use Recoverit Video Repair

Recoverit Video Repair is a program created by Wondershare that's built to (as the name implies) recover corrupt data and files. Out of the box, it supports popular video formats, which include MOV, MP4, M2TS, MKV, MTS, 3GP, AVI, FLV.

Recoverit features two repair modes, Quick Repair and Advance Repair. The former has basic functionality which fixes general video errors. The latter approaches repair from a different angle by analyzing the data and technology behind a working sample video first. It then uses its findings to repair your corrupted GoPro videos.

GoPro videos become corrupt not just while you're shooting but also as a result of file transfers and during the editing process, device crash, improper download or transfer, etc

Recoverit Video Repair comes to the rescue with the ability to repair multiple video formats simultaneously. It gives users a free scan of the corrupt videos and a preview after repair before saving. Not only does it support multiple formats but also different devices like camcorders, camera drones, action cameras, memory cards, SD cards, computer hard drives, external hard disk, digital cameras, USB flash drive, etc.

Here is how to fix your lagging GoPro videos using Recoverit Quick Repair Mode:

Step 1: Locate your corrupt GoPro videos

Run the program, then drag and drop the corrupted videos into the rectangle in the center of the program window.

Add the corrupt GoPro videos

Step 2: Select and repair your corrupt GoPro videos

  • Click on the boxes to the extreme left beside the file names to select the files you want to be repaired.
  • Make sure you selected the right files. You can view the file name, file path, and file size all in the program window. Once you're ready, click the "Repair" button in the bottom right corner.
  • Wait for Recoverit Video Repair to do its magic. You can monitor progress by observing the blue bar that will move across the file in the list from left to right. Under the Operation tab, Recoverit Video Repair also displays progress by percentage.
  • video repair

    Step 3: Preview your video

    Preview the video to make sure the video corruption has been fixed. Save the video and enjoy your corruption-free video.

    video repair

    So if you have any GoPro videos you're dying to watch and share but has one of the issues above, look no further. Recoverit Video Repair has you covered as the ultimate solution.


    Solution 2: Use VLC Media Player's repair function

    Once more, we return to VLC because it's one of the best free, open-source media players out there, and you probably already have it installed on your computer. The cool program comes with a repair function that will fix lagging videos for you.

    Step 1: Navigate to the Tools tab in the menu bar and select Preferences from the dropdown menu.

    Select Preferences in the Tools tab

    Step 2: Select the Input & Codecs tab and look for "Damaged or incomplete AVI file." From its dropdown menu, select Always fix, and that's it.

    Always fix

    Discover more solutions about VLC choppy playback problem.
    - 2 minutes to read it.

    Solution 3: Reinstall drivers

    Sometimes lagging can be caused by issues with your sound and video cards.

    Step 1: Go to the Control panel and select Device Manager.

    Sound, video and game controllers

    Step 2: Pick Sound, video, and game controllers to find a couple of drivers. Right-click each one and proceed to reinstall them.

    Uninstall and reinstall drivers

    Step 3: If it does not resolve your issue, then check for new updates. Download and install any new updates you find.

    Search for new updates


    Solution 4: Lower GoPro video size and resolution using a video compressor

    As mentioned earlier, not all computers will be able to handle ultra-high-definition 4k video playback. If your computer is to blame for this issue and getting a new one is out of the question, you can try reducing the size and resolution to something lower, which your computer can handle.

    Here's how you do it using Wondershare Uniconverter:

    Step 1: Download and install Wondershare Uniconverter. Click the inverted triangle beside "Add Files" and select "Add from Camcorder."

    Step 2: Select the GoPro videos you wish to convert from the popup window and click Add to List."

    Step 3: Click the inverted triangle beside "Convert all files to:" and select "Video" and then the format you wish to convert to. MP4 is a good option.

    Step 4: Once you're happy with your selections, click on "OK" and then the "Convert All "button to begin the compression process. Wait for it to finish and then enjoy your lagless video playback.

    Check the sizes and click convert


    Solution 5: Copy your videos out of the SD card and onto your computer

    Make sure you are playing your GoPro videos from your computer and not the SD card. Here's how to copy them to your computer if you're not sure how:

    Step 1: Connect your GoPro camera to your computer.

    Step 2: Open the DCIM folder and select all the videos in your SD card.

    Open the DCIM folder.

    Step 3: Right-click the selected videos and pick "Copy" from the menu. Open the computer location you would like to save the videos to. Right-click any empty spot in the location and select paste.

    Paste your GoPro videos


    Solution 6: Stop any resource-hungry applications

    Sometimes the real culprit isn't your GoPro video, the media player, or system specifications. There could be a program running in the background that is using up most of your computer's resources, leaving very little for playback. Here's what you do to figure out which application is causing your issue.

    Step 1:Tap CTRL+ALT+DELETE on your keyboard to bring up the system menu and select "Task Manager."

    Step 2:Look for the applications using up the most resources like CPU and Memory. This will be your culprit.

    Search for the resource-hogging

    Step 3: Select it and click on the "End task"button in the bottom right corner to close it.

    NOTE: Make sure that you only use this method to close applications that you are familiar with and not system processes. Otherwise, you could create an even bigger issue on your computer.

    Part 3. How to Repair "GoPro Video Won't Play"

    Are your GoPro videos not playing at all on your computer? No need to panic, in most cases, this is easily fixed. This is yet another problem associated with your computer's inability to playback your video, but sometimes the fault could lie in the video itself too. Here are a couple of solutions for you to try:

    Solution 1: Recoverit Video Repair

    This is probably the worst scenario that could ever happen with your GoPro camera. You save up some money, go on vacation and have the time of your life, only to realize on your way home or after you get back that all your footage won't play. No time or opportunity to go back to take new ones, and some moments just can't be replicated.

    Fear not; it's not the end of the world. Before you go deleting your corrupt videos, you should try repairing it. How you ask? By using Recoverit Video Repair. The program is a handy little data recovery tool that can easily recover and restore lost, deleted, and corrupted files on your computer. It's also free to scan and preview the files, so you don't have to commit to it unless you're sure it can actually do the job.

    The corruption preventing your GoPro video from playing could be the result of serious errors that require more than just a simple fix. With Recoverit Video Repair, there's the ingenious Advance Repair mode which is designed to fix those big errors in your video.

    To do its magic, Recoverit Video Repair will need a working sample video, shot by the same device and in the same format. The program will use this sample to figure out what is wrong with your corrupt GoPro videos and fix them accordingly.

    This is how you make it work:

      Step 1: Select your corrupt GoPro videos

      Just simply drag and drop the corrupt videos into the center of the application window with the camera icon.

      Select your corrupt GoPro videos

      Step 2: Start the repair process

    • Make sure you selected the right files. You can do this by clicking the checkbox beside the file name. The file path and file size are also included in this view.
    • If everything is in order, click the "Repair" button in the bottom right corner.
    • Allow Recoverit Video Repair some time to complete the repair process. Progress can be monitored via the blue bar that will move across the file details in the list from left to right. A percentage in the Operation tab can also be used to keep track of things.
    • Repairing video

      Step 3: Preview your GoPro video

      Once the process is complete, a dialog box will ask you to preview and save the file. Preview your video and if the corruption persists, Use the Advance Repair option.

      Video repair complete

      Step 4: Use Advance Repair

      Click the red "Advance Repair" button that will now be found in the Operation tab. A dialog box will pop-up, asking you to select a sample file. Make sure it was created from the same camera and the same format as the corrupt videos you are trying to repair.

      video repair

      Upload Sample Video

      Step 4: Preview & Save the Videos

      • Click on the Repair button in the bottom right corner and wait for the process to finish.
      • Once complete, you"ll see a dialog asking you to preview and save the file. Congrats! You"ve now fixed your corrupt GoPro video.

      Advance Repair complete dialog window

      video repair advance


    Solution 2: Upgrade your computer

    There are really cheap computers available these days, but the drawback is the range of functions they can perform. The hardware in your computer determines this. If you use a computer, then everything is upgradeable, so make sure you have a minimum of 4GB RAM and a 2.4GHz 2nd generation processor to playback up to 1080p 30fps videos. For higher resolutions, we recommend a 3.0 GHz 3rd generation processor with 4 GB RAM and an NVIDIA GeForce GT 650M or the equivalent. The graphics card and processor will go a long way in playing 4k videos. Before you go buying any new components, confirm what needs to be changed by doing the following:

    Step 1: Right-click on the Windows icon.

    Step 2: Select "Settings" from the list.

    Step 3: Open "System" in the Windows Settings.

    Step 4: Select "About" and your "Device specifications" will appear on the right-hand side of the window.


    Solution 3: Use an external GPU

    Laptops are awesome because they're mobile, allowing us to take them on trips with us, but that comes with the expense of upgrade options and a few other things that PC owners don't have to worry about. If you"ve got a laptop that lacks the required specifications to playback your GoPro videos, you could buy yourself an external GPU, which will provide the raw power required to watch those high-quality 4k videos of yours. They aren't cheap and will weigh your luggage down, but its an alternative if you prefer it.

    GPU connected to a Mac mini

    Step 1:Install your eGPU's official software on the laptop.

    Step 2: Plug your eGPU into a power outlet.

    Step 3:Use a Thunderbolt cable to connect your eGPU to your laptop and click "OK" when asked to allow the connection.

    Step 4: Confirm the connection between your laptop and eGPU has been established, and that's it.


    Solution 4: Playback using VLC Media Player

    VLC is just a really versatile media player that has a lot of functionality, but what's best about it is its ability to playback several video formats. It also supports most video codecs, so if the limitations aren't from your computer, always try VLC.

    Step 1: Download VLC media player fromhere.

    Step 2:Install VLC on your computer.

    Step 3: Launch VLC media player and click on the media tab in the top left corner.

    Step 4: From the dropdown menu, select "Open File."

    Step 5: Navigate to where your videos are located, select them, and click "Open."

    Select the videos you wish to watch


    Solution 6: Use Handbrake to convert multiple GoPro HEVC videos

    You can convert your videos into another file format other than HEVC. Choosing a format that your computer or device can readily play will allow you to have a smooth playback.

    Step 1: Download Handbrake to your computer and install it.

    Step 2: Click the "Open Source" button on the top left corner and select the video you want to convert.

    Select the open-source button

    Step 3:Select H.264 as your Video Encoder and under Format, pick MP4 file.

    Tweak your Encoder Options

    Step 4: Click on the "Add to Queue" button. Select additional videos. Click the "Start" button and wait for the conversion to finish.


    Solution 7: Turn on HEVC video decoder in PotPlayer

    If you are using a version of PotPlayer that won't play your GoPro videos or the media mysteriously stopped playing them after a recent update, don't panic. Just follow these steps to get your GoPro videos working on PotPlayer:

    Step 1: Click on the PotPlayer logo in the top left corner and select "Preferences" from the dropdown menu.

    Preferences

    Step 2: Look for "Filter Control" in the left-hand menu and select "Video Decoder."

    Step 3: Under HEVC, change the setting from "Built-in FFmpeg Decoder (Recommended)" to "FFmpeg64.dll" or "System default," and that's it.

    HEVC Video Decoder

    Part 4. How to Properly Treat Your GoPro and Video Files

    To say GoPro cameras are awesome would probably be a waste of effort since if you're reading this article, you already know that. However, the way we treat things determines just how long they last and continue to serve us without issue. GoPro cameras are no different, nor are the video files we shoot with them and edit later.

    As our video collection grows, that's when you start realizing that maybe you should have handled them better. It starts taking you several minutes to hours searching for one video or the other simply because you never created a convenient system that can help you quickly find them whenever you need them.

    Because we're the gift that keeps giving, here are a couple of tips on how to handle your GoPro camera and the videos you shoot with it.

    • Do not ignore the temperature icon on your GoPro camera. Once your device begins to overheat, switch it off and let it cool down.
    • If your camera isn't responding, press and hold the Mode button for 8 seconds to shut it down, then restart it. All your settings will be retained.
    • Make sure to pay attention to your GoPro camera's waterproof depth. They aren't all built the same.
    • Before opening and closing your GoPro camera's doors, make sure the body and seals are free of water and debris.
    • After every use in saltwater, rinse the camera with fresh water and dry with a soft cloth.
    • In wet environments, make sure to dry the touch display with a soft cloth to make sure it registers your touch.
    • Always clean and wipe the lens with a soft, lint-free cloth.
    • Always backup your videos to your computer before editing.
    • Name your files and arrange them in folders, so it's easy to find them whenever you need them. If possible, add dates and months to the name. Otherwise, just sort them by date.
    • If you"ve got a large collection or anticipate having one, Add tags and keywords to make finding pictures easier via your laptop's search function.
    • Always archive and store edited videos in a separate location like cloud storage or an external hard drive.

    These choppy GoPro videos are most often caused by your computer or device not being able to process the data in the large HD video files quickly. So a quick but expensive solution would be just to buy a new computer and avoid the problems altogether. However, not everyone can afford to do that, which is why we found the need to show our readers alternative ways to fix it themselves. In this situation, that level of prevention is better than cure only if you"ve got the money to shell out. We hope you find our solutions helpful and look forward to the awesome content you"ll be creating.

    Recoverit Video Repair is the application that can work to repair different formats of videos from different devices. Read the guide to check the WMV video repair solutions.

    Eleanor Reed

    staff Editor

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