My Computer is On but the Screen is Black. How to Fix?

Is your computer on, but the screen is black? Here’s how to fix this problem

Apr 21,2020 • Filed to: Windows Computer Solutions • Proven solutions


As reliable as Windows 10 can be, it is not without its issues. Yet while you may have experienced a lot of issues with Windows 10, none are quite as problematic as then black screen that can suddenly appear when you’re using your computer. This particular error is so problematic because it doesn’t come with any corresponding error message, meaning you are unable to choose the best way to troubleshoot the problem or fix it. Your screen just turns black and you don’t know what to do.

But it is important to keep in mind that this issue like most other Windows 10 problems can be easily fixed. In fact, in this article, we are going to be taking an in-depth look at some of the most effective solutions to this problem. But before we get to the solution, let’s first begin by looking at some of the reasons the screen on your computer may be black.

Part 1: Why My Computer is on But the Screen is Black

The only reason why your computer’s screen should be black is if the computer has been turned off. When the screen is black and the computer is on, the following could be some of the reasons why;

Part 2: Computer is on but screen is black. How to Fix It?

Regardless of the reasons why your computer’s screen is black, the following are some of the most effective solutions you can try;

Method 1: Test your Monitor

Video errors can cause the computer’s screen to turn black. When there is no video output, the computer’s screen will appear black. It is also possible that your computer is experiencing a blue screen of death, but because of the video and monitor errors, you may not be able to see it.

If you recently changed or upgraded the monitor, you may want to check of the new connection can handle the resolution. Some HDMI and DVI versions can only handle resolutions above 1080p.

Method 2: Restart Your Computer

This solution will be particularly effective if the problem is caused by a software issue. The only way to restart a Windows 10 computer with a black screen is to forcibly shutdown the PC. To do this simply press and hold the power button on the computer until it shuts down. Wait a few seconds and then press the power button again to turn the computer on again.

Method 3: Check Power Supply

You may also want to make sure that your computer didn’t run out of power. If it is a desktop, you should ensure that all components including the monitor, keyboard and mouse have a steady power supply. When the PC is not getting sufficient power, the monitor can go black even if the computer is turned on. Check that the computer is also not in power saving mode as this can also cause the monitor to go back depending on the power saving mode settings that you’ve set up.

Method 4: Perform a Hard Reset

If the problem keeps happening even after you have tried all the solutions above, you may want to perform a hard reset to fix the problem. A hard reset is a solution that is a little bit extreme, but can be highly effective when the computer is facing problems like this one. Before hard resetting the PC, make sure you backup all the data on it to avoid data loss.

Now, follow these simple steps to hard reset your Windows 10 PC;

Step 1: Click on the Start menu on your computer and then click on the gear icon, just above the power icon to access the device’s settings.

Step 2: Click on “Update & Security” in the “Windows Settings” window that appears.

computer is on but screen is black 1

Step 3: Click on the “Recovery” tab on the left side and then select “Get Started” under “Reset this PC.”

computer is on but screen is black 2

Step 4: Window 10 will give you options to reset the computer, but keep all your files or remove everything including all your files and settings.

computer is on but screen is black 3

If you choose “Keep my Files” you will see a list of apps that will be deleted from the computer once the reset is complete.

If you choose “Remove Everything” you can choose whether you want to remove just some files or completely delete everything on the hard drive.

Step 5: Click on “Reset” in the popup that appears and the computer will restart and then boot back up again in a few minutes.

computer is on but screen is black 4

Method 5: Clear the BIOS Memory

Clearing the computer’s Basic Input Output System (BIOS) is one way to repair the computer’s power system and may therefore fix this issue. To do this, follow these simple steps;

Step 1: Power off the computer if it is not already off. Turn it back on and then press the “F2” or “Delete" key to enter the BIOS setup. (The exact key you have to enter will depend on your computer’s manufacturer.)

Step 2: Find the option marked “Setup Defaults” or “Default Values” depending on the manufacturer. Press the enter key to select the option and confirm that you would like to reset the BIOS settings.

Step 3: Press “F10” to reboot the computer. You can launch the BIOS configuration again to confirm that the values were reset.

Method 6: Check Hardware

This issue can also indicate problems with one or more hardware components on your computer. It may therefore be important to check the computer’s hardware components to ensure they are working correctly.

The best way to do this is to start the PC with only the essential hardware. Remove all non-essential hardware components and then turning on the PC. If the PC restarts with just the essential hardware components but the display still won’t work, reinstall each piece of hardware, testing after each installation. By installing each piece of hardware on its own and testing it, you can easily determine which hardware component is not working correctly and have it fixed or replace it.

If the computer doesn’t power on even with only the essential hardware components, you can use a Power on Self-Test Card (POST). A POST can help you determine the hardware components that may be preventing your computer from turning on completely.

By the way, to know fixes on more computer problems, check this article: 22 Common Windows 10 Problems and How to Fix Them

Part 3: Recover Lost Data with Recoverit Data Recovery

Data loss is a very real possibility when your Windows 10 computer’s screen is black. It may be that you were working on something when the problem occurred and now you’ve lost all your unsaved data. Or, you had to reset the computer to fix the problem, thereby losing some of the data through a reset. If you have lost data on your Windows 10 PC, the best way to get the data back is to use a data recovery tool like Recoverit Data Recovery. One of this data recovery tool’s biggest advantages is that it can recover data that has been lost under all circumstances.

Some of its other most notable features include the following;

deleted data recovery

Recoverit Data Recovery - The Best File Recovery Software

  • It supports the recovery of all type of files and all types of file systems including FAT and NTFS
  • It will also be useful for the recovery of all types of data from all types of storage devices including the computer’s hard drive and other external storage devices such as external hard drives, USB drives and even SD cards.
  • It is very easy to use with a simple user interface, making it one of the easiest data recovery tools to use even if you have never used this type of software before.
  • It can recover all types of data from the selected storage devices including photos, documents, videos and so many more.

To use Recoverit Data Recovery to recover data that has been lost due to a sudden onset of the black screen, install the program on to your computer and then follow these simple steps;

Step 1: Launch the Program

Once the installation process is complete, you can double-click on the Wondershare Recoverit icon on your desktop to launch the program.

Step 2: Select a Location

You should see a number of storage locations on the main window where the missing data could be.

Select the drive you would like to recover data from and then click “Start” to continue.

recoverit interface

Step 3: Scan the Selected Location

Recoverit will immediately begin scanning the selected drive for the missing data. The process may take some time depending on the amount of data on the drive and the type of data on the drive.

If you see the files that you are looking for during the scan, you can press the “Pause” or the “Stop” to end the process.

operations during scanning

Step 4: Preview and Recover the files

Recoverit will display all the recovered files on that drive. You can preview a file by clicking on the file. A thumbnail of the file will appear on the right panel.

You can also click on the “Preview” button to open the popup window with the file.

You can then click on “Recover” to save the recovered file.

preview recovered photos

When the computer screen turns black and you are certain that the PC is still on, you can be unable to figure out how to troubleshoot and fix the problem. It is our hope that the solutions above will prove useful to you when trying to figure out the problem and how to fix it. As always, your thoughts are always welcome. Just use the comments section below for any questions or comments you may have.

Theo Lucia

chief Editor

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