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My Computer Turns On but the Screen is Black. How to Fix?

Explore effective solutions to the "my computer turns on but the screen is black" problem. Learn how to fix the "computer is on but no display" issue and recover your data.
David Darlington
David Darlington Originally published Sep 23, 24, updated Dec 16, 24
"My computer is starting but there's no picture, what's the problem?"

If you're dealing with this, you're not the only one. Many people have faced the "computer is on but no display” problem, and finding a solution can be tough.

In this detailed guide, we'll look at the usual reasons for the "my computer starts but the screen is black" issue and give you a step-by-step way to find and fix it. Whether your computer is on but there's no picture, or you're having the "computer works but no picture" problem, we've got you covered.

By the end of this article, you'll know what to do to fix your black screen and get your computer working again.

In this article
    1. Fix 1: Check Physical Cable and Connections
    2. Fix 2: Restart your PC
    3. Fix 3: Use the Keyboard Shortcuts to Wake the Screen
    4. Fix 4: Restore the System to the Last Version
    5. Fix 5: Update Drivers
    6. Fix 6: Boot the Computer in Safe Mode
    7. Fix 7: Seek Professional Help to Fix "Computer runs but no display"

What Causes the "Computer is on but no display" Issue?

The "My computer turns on but the screen is black" problem can be attributed to several potential causes, including:

  • Faulty or loose cable connections
  • Hardware failures, such as a malfunctioning graphics card or monitor
  • Software-related issues, like driver conflicts or system configuration problems
  • Power-related problems, including issues with the power supply or BIOS settings
  • Overheating or other physical damage to the computer components

Understanding the underlying cause is crucial in determining the appropriate fix for your specific situation. Let's explore these potential issues in more detail and identify the best solutions to get your computer back up and running.

7 Methods to Fix "My computer turns on but the screen is black" Problem

Now that we've identified the common causes of the "computer is on but no display" problem, let's dive into the various fixes you can use to try to resolve this issue.

Fix 1: Check Physical Cable and Connections

fix computer is on but the screen is black

One of the most straightforward solutions to the "my computer turns on but the screen is black" problem is to check the physical cable and connections. Ensure that all the cables, including the power cord, HDMI, VGA, or DVI cables, are securely connected to your computer and the monitor. Gently wiggle the cables to check for any loose connections, and if necessary, unplug and reconnect them.

Additionally, inspect the ports on both your computer and the monitor for any signs of damage or debris. If the ports appear to be in good condition, try using a different cable to rule out any issues with the existing one.

Fix 2: Restart your PC

Sometimes, a simple restart can resolve the "computer is turning on but no display" problem. Follow these steps:

Step 1: Press the power button on your computer to turn it off. Wait for about 30 seconds to a minute, then press the power button again to turn it back on.

restart pc

Step 2: Observe if the screen now displays the boot-up sequence or the manufacturer's logo.

Step 3: If the screen remains black, proceed to the next troubleshooting step.

Fix 3: Use the Keyboard Shortcuts to Wake the Screen

In some cases, the "my computer turns on but the screen is black" issue may be caused by the monitor going into sleep mode or the display being turned off. You can try using keyboard shortcuts to wake the screen:

Step 1: Press the "Ctrl + Shift + Esc" keys to open the Task Manager. If the Task Manager opens, the computer is likely functioning correctly, and the issue is with the display.

fix computer is on but the screen is black

Step 2: Try pressing the "Fn + F5" or "Fn + F6" keys to toggle the display on and off.

Fix 4: Restore the System to the Last Version

If the "computer is on but no display" problem occurred after a recent software update or system change, you can try restoring your computer to the last known good configuration. This can help resolve any software-related issues that may be causing the black screen.

Step 1: Boot your computer into Safe Mode (see Fix 6 for instructions).

Step 2: In Safe Mode, open the System Restore utility and select the last restore point before the issue starts. Follow the on-screen instructions to complete the system restoration process.

system restore

Step 3: Once the restoration is finished, restart your computer and check if the screen is now displaying properly.

Fix 5: Update Drivers

Outdated or corrupt can also lead to the "computer runs but no display" problem. Follow these steps:

Step 1: Boot your computer into Safe Mode (see Fix 6 for instructions). Open the "Device Manager" by pressing the "Windows + X" keys and selecting "Device Manager" from the menu.

Step 2: Expand the "Display adapters" section and right-click on the graphics card driver. Select "Update driver" and follow the on-screen instructions to install the latest driver version.

update drivers

Step 3: Repeat this process for any other drivers that may be related to the display, such as the monitor driver.

Step 4: Restart your computer and check if the screen is now displaying properly.

Fix 6: Boot the Computer in Safe Mode

Booting your computer in Safe Mode can help you isolate and troubleshoot software-related issues that may be causing the "my computer turns on but the screen is black" problem. Follow these steps to boot your computer in Safe Mode:

Step 1: Turn off your computer and wait for a few seconds. Press the power button to turn on your computer and immediately start pressing the "F8" key repeatedly.

Step 2: In the Advanced Boot Options menu, select "Safe Mode" and press Enter.

safe mode windows

Step 3: Once your computer boots in Safe Mode, try the troubleshooting steps mentioned earlier, such as updating drivers or restoring the system.

If the issue is resolved in Safe Mode, the problem may be related to a software conflict or system configuration issue.

Fix 7: Seek Professional Help to Fix "Computer runs but no display"

If you've tried all the troubleshooting steps above and the "computer is on but no display" problem persists, it's time to seek professional help. The issue may be related to a hardware failure, such as a malfunctioning graphics card, motherboard, or power supply.

In such cases, it's best to consult a qualified technician who can diagnose the problem and provide the necessary repairs or replacements.

Recover Data After Encountering The "Computer Is On But No Display" Problem Using Recoverit

If the "My computer turns on but the screen is black" issue has resulted in data loss or inaccessibility, you may need to recover your important files. Recoverit Data Recovery, a powerful and reliable data recovery software, can help you regain access to your lost data.

Recoverit Data Recovery is a comprehensive data recovery solution that can handle a wide range of data loss scenarios, including the "computer is turning on but no display" problem.

With its advanced scanning algorithms and user-friendly interface, Recoverit can scan your computer's hard drive and recover files, even from a crashed or unbootable system.

Key features of Recoverit Data Recovery:

  • Supports recovery from crashed, unbootable, or black-screen computers
  • Recovers a wide range of file types, including documents, photos, videos, and more
  • Offers a preview function to ensure the integrity of recovered files
  • Provides a step-by-step recovery process that is easy to follow
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To use Recoverit Data Recovery to recover your data after encountering the "Computer runs but no display" issue, follow these steps:

Step 1: Install Recoverit Data Recovery on a different computer. Connect an empty USB drive. Choose "System Crashed Computer". Click "Start".

system crashed computer recovery recoverit

Step 2: Select the connected USB drive Click "Create" to make a bootable drive.

connect usb drive

Step 3: Format the USB drive. Create the bootable media

format the usb drive

Step 4: Connect the prepared USB drive. Restart the computer, and Enter BIOS (press the appropriate key during startup). Set USB as the primary boot device.

create a bootable drive

Step 5: Boot from the USB drive. Choose either Hard Disk Copy or Data Recovery as needed.

data recovery

By using Recoverit Data Recovery, you can regain access to your important data, even in the face of the "my computer turns on but the screen is black" problem.

Tips To Avoid The "My Computer Is Turning On But No Display" Issue

To prevent the "computer is on but no display" problem from occurring in the future, consider the following tips:

  • Regularly update your computer's drivers, especially the graphics card and monitor drivers.
  • Ensure that your computer's power supply is adequate and functioning correctly.
  • Protect your computer from overheating by keeping the vents and fans clean and unobstructed.
  • Avoid sudden power surges or outages by using a reliable surge protector or uninterruptible power supply (UPS).
  • Regularly back up your important data to an external storage device or cloud-based service.
  • Perform regular system maintenance, such as disk cleanup and defragmentation, to keep your computer running smoothly.

By implementing these preventive measures, you can significantly reduce the chances of encountering the "computer is turning on but no display" issue in the future.

Conclusion

The ""my computer turns on but the screen is black"" problem can be a frustrating experience, but with the right troubleshooting steps and tools, you can resolve this issue and get your computer back up and running. Remember, the key to fixing the "computer is on but no display" problem is to identify the underlying cause and apply the appropriate solution.

If you've tried all the fixes outlined in this guide and the issue persists, don't hesitate to seek professional assistance. Additionally, be sure to use a reliable data recovery tool like Recoverit Data Recovery to safeguard your important files in case of data loss or inaccessibility.

By following the tips and strategies provided in this comprehensive guide, you'll be well on your way to resolving the "computer runs but no display" problem and enjoying a seamless computing experience.

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FAQ

  • Q1: Why does my computer turn on but the screen is black?
    The "my computer turns on but the screen is black" problem can be caused by a variety of issues, including faulty cable connections, hardware failures, software-related problems, or power-related issues. Troubleshooting steps like checking the physical connections, updating drivers, and booting in Safe Mode can help identify and resolve the underlying cause.
  • Q2: What should I do if my computer is on but the screen is black?
    If your computer is on but the screen is black, you should first check the physical cable and connections, ensuring that all cables are securely plugged in. You can also try restarting your computer, using keyboard shortcuts to wake the screen, restoring the system to a previous configuration, and updating drivers. If the issue persists, you may need to seek professional help to diagnose and fix the problem.
  • Q3: How do I fix the "computer is turning on but no display" issue?
    To fix the "computer is turning on but no display" issue, you can follow the troubleshooting steps outlined in this guide. This includes checking the physical connections, restarting your computer, using keyboard shortcuts, restoring the system, updating drivers, and booting in Safe Mode. If none of these solutions work, you may need to seek professional assistance to diagnose and repair any hardware-related problems.
David Darlington
David Darlington Dec 16, 24
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