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Dell Audio Not Working: Is the Error Fixable?

Wondershare Recoverit Authors

Jun 14, 2024 • Filed to: Windows Computer Solutions • Proven solutions

"The 'Dell audio, not working' error, is continually occurring on my laptop. What is the quick and easy way to have the audio/sound feature of the Dell laptop up and running again?"

The audio feature on the laptop enables us to watch/stream videos in our leisure time conveniently. However, it could all turn up to smoke if the computer suddenly fails to provide audio when we need it the most. Fortuitously, the issue is not something that could not be solved as there are several easy and quick ways to fix the audio problem. We will discuss all of them in our article!

Part 1: Why is the sound not working on my Dell computer?

Here are some of the reasons:

Part 2: Dell Audio, not Working – How to Solve it?

Fortunately, the Dell audio, not working problem is not big enough, and you could quickly fix it by running any one of the five solutions stated in the list below:

  1. Check the Hardware Problems;
  2. Change the Audio Settings;
  3. Change the Audio Format;
  4. Update the Audio Driver;
  5. Reinstall the Audio Driver.

1. Check the Hardware Problems:

Before doing anything with the software of your Dell laptop, it is recommended to check its audio producing hardware(speaker), including the audio/headphone jack.

2. Change the Audio Settings

A most recent Windows OS update could have very well changed the default audio setting of your Dell computer. It is best to check the settings to make sure that isn't the case. Here are the steps to correct the audio settings:

dell audio not working 1

dell audio not working 2

3. Change the Audio Format:

You can change the audio quality or format to fix the no sound problem on your Dell laptop by going through the step-by-step guide listed below:

dell audio not working 3

dell audio not working 4

4. Update the Audio Driver:

Abrupt or unforeseen virus infection or Windows update could cause the audio driver of the Dell laptop to malfunction. We recommend updating the audio driver through the device manager utility by flowing the instructions:

dell audio not working 5

5. Reinstall the Audio Driver:

If the above solution does not work, then you have to uninstall the audio driver and install it again on the Dell computer. First, you have to access Dell's official website and download the suitable audio driver for your Dell laptop. Now uninstall the driver by following the listed steps:

dell audio not working 6

Once the driver has been uninstalled, click on the new driver that you had downloaded from Dell's website. Follow the instruction with the installation. Once you had finished installing the audio driver on your Dell laptop, Restart it and try using the sound again. By the way, you can also learn how to fix HDMI audio not working issue.

Part 3: How to Recover Lost Data from Dell?

As a bonus, we will show you to recover deleted files from your Dell computer with the help of Recoverit Data Recovery software. But first, it is essential to know the tool's valuable attributes:

deleted data recovery

Recoverit Data Recovery - The Best File Recovery Software

  • It reads every external storage devices including drones, cameras, SD cards, USBs, and others;
  • No matter if you have removed the files from the Recycle Bin folder, Recoverit still can recover them for you both from the file's original location and even the Recycle Bin folder, itself!

Here is the step-by-step guide to swiftly perform data recovery on your Dell computer:

Step 1. Select a Location:

Run Recoverit by clicking on its icon. Locate the disk or folder from which you wish to extract erased content. Click on "Start" after that!

recoverit interface

Step 2. Scan the Location:

Recoverit will instantly start the recovery scan. While you will have the utmost freedom to halt the scanning process midway but we will advise against doing anything like that. Let the scan finish, which will only take a few minutes.

operations during scanning

Step 3. Preview and Recover Files:

A pop-up message will notify you of the completion of the recovery scan as the interface will place the recovered files under two of the following sets:

Once you had verified the authenticity of the files, select them and click on the "Recover" tab to store them anywhere on the Dell computer.

preview recovered photos


The audio features make computer or laptop a device unique. Without such ability, the computer would be a boring piece of machinery. If the audio function of your Dell computer ever fails, then now you know the top five solutions in fixing it. Besides, we have also discussed the most convenient way to recover data if you lose it due to some accident or any other mishap.

Recoverit author

David Darlington

staff Editor

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