Dec 16, 2024 • Filed to: Windows Computer Solutions • Proven solutions
Whenever some error occurs on the laptop, the device's cursor/touchpad and keyboard are the first devices to stop working. Such an occurrence is quite frequent among users of every well-known laptop brand. However, there are more than enough solutions to fix them, and we are going to show exactly that to you in this guide. So, please read through and learn how to fix the laptop cursor not working problem, along with the bonus of finding out the way to recover deleted data from a Windows PC.
Anything could result in the cursor of the laptop to freeze. Most of the time, it is due to the presence of viruses or malware inside the computer. Sometimes, it is because of a recently installed software that could end up choking the RAM and freezing the cursor as a result.
No matter, what is the cause behind the cursor's inability to move, there is always a solution to fix it, and you will know six of them in the next section of the article.
The following are the relevant methods to solve the laptop cursor not working problem:
If the laptop cursor not working, it may because of the Bluetooth devices connected to your laptop. Disconnect all the devices, such as, Bluetooth mouse, gamepad or other external devices connected with USB. Then restart your computer and try again to see if laptop cursor not working issue is fixed or not.
Press the Function(Fn) keys accidentally can cause the touchpad be disabled. But you can enable it back easily following this way:
How to enable laptop touchpad on Windows 11/10?
How to enable MacBook trackpad?
If you had recently updated your Windows system, then there may be a chance that the update failed to update the mouse and keyboard driver to the most recent version. Before doing that, it is wise to plug in an external mouse to the laptop so that you could smoothly perform the solution. Here are the instructions:
Repeat the same procedure with your keyboard's driver and update it to the latest version.
The most recent Windows 11/10 update could also have caused a glitch with the already installed video drivers on your computer, which is why we recommend for you to check for their latest version through the device manager by following the procedure mentioned in the same manner.
The biometric utility of the laptop allows additional user security so that no one other than them could access the computer. But, it also proves to put quite a load on the computer that could result in the cursor's inability to move around. We advise you to disable the biometrics feature to check whether the cursor moves or not on the computer. Please see the step-by-step guide to learn how to disable biometric devices on your laptop:
If the problem of the cursor not working is due to third-party software, you can resolve it by following these steps:
You may need to repeat the process until you target the malfunctioning application.
Anti-virus programs are known to impact the performance of the computer system significantly. If you have third-party antivirus software installed on your, it is wise to disable it to see whether the cursor starts moving or not.
It would help if you regularly troubleshot the hardware of your computer regardless of the crisis. The best way is to shut down the laptop, remove the battery, and open its back case to wipe all the excess dust off from the hardware. It is also recommended to remove and insert the memory modules of the laptop. You should also check whether you have correctly connected the charger to the computer or not.
If all the solutions introduced above failed to solve the problem, you can use HP Diagnostic to make further troubleshooting.
More Related: How to Fix a Slow HP Laptop?
Though the cursor issue wouldn't result in any major problem such as accidental data loss from the computer if such a problem ever does occur, Recoverit Data Recovery permits you to retrieve your lost files with excellent recovery efficiency rate:
Once you download and install Recoverit on your computer, It offers you to recover data with three easy steps that are as follows:
Step 1. Select a Location:
Launch Recoverit on your laptop. When you see the interface, click on any folder or disk you wish to restore erased files from and click on Start., which will initiate the recovery scan.
Step 2. Scan the Location:
Depending on the size of the lost data, the scan will take its due time, but it will not be more than a couple of minutes. The interface will notify you as soon as it finishes the scan with a pop-up message.
Step 3. Preview and Recover Files:
You will be able to review the retrieved data under the following categories:
From there, you will have to select the data that you intend to use and hit the "Recover" button to save them on your device permanently.
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View More >You should always know the strengths and weaknesses of your laptop. Sometimes the computer isn't capable of handling a larger file or software that could result in the cursor not working problem on Windows 10. Besides, we discussed every possible way to fix the cursor not working problem on your laptop along with the handy method to recover deleted or lost files from your computer, in case of an accident or emergency. If you have a friend who is struggling with a similar problem, then feel free to share this guide with them.
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David Darlington
staff Editor