9 Solutions to Fix Black Screen After or During Installing Windows 10

9 Solutions to Fix Black Screen After or During Installing Windows 10

While installing Windows 10, when the computer restarts after finishing the installation, everything went black on the screen. Read here for the solutions.

Jul 20, 2020 • Filed to: Windows Computer Solutions • Proven solutions

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While installing Windows 10, when the computer restarts after finishing the installation, everything went black on the screen. Neither the cursor nor anything else is visible on Windows 10 install black screen. Is your computer displaying the same? Many users experience it.

Upgrading your system to Windows 10 is not smooth sailing always. After a successful update, users reported getting a black screen. It usually occurs when the computer restarts. Some users are able to see the cursor, while in some cases, it is not present at all.

When you experience, it seems like you have lost your desktop icons. Read on to know the causes of Windows install black screen, solutions to fix it, and how to recover data with Recoverit.

Part 1: What Causes the Black Screen on a Computer?

When you get the black screen after installing windows 10, you must be wondering what is causing it and how to fix it. Before moving to the solution, first, take a look at the possible causes of this error.

Well, the reason can be any, but we have listed some of the possible ones that users generally experience. Now navigate through the solutions to fix black screen during windows 10 installation or maybe after installation.

Solution 1. Check the Hardware Issues

If there is some problem with the hardware, it can also cause the problem of the black screen. Check it with the below steps:

Step 1: Login with safe mode and click on Start.

Step 2: Look for the option Device Manager and then click on the result for opening the app.

Step 3: Expand the option that you need to check.

Step 4: Right-click on the particular device and click on the Properties option.

properties highlighted

Step 5: Click on General tab and confirm the component status in “device status.”

device status

When the process, if the status is "This device is working fine," that means hardware is not experiencing any issue.

Solution 2. Press Ctrl+Alt+Del to Restart the Computer

Even after waiting for several minutes, when the black screen does not disappear, enter the Windows security screen to restart your computer.

Step 1: Press the three keys simultaneously – Alt + Ctrl + Del and reach the “shut down” option.

Step 2: Select the drop-down menu with the “tab” key and use arrow keys to select “restart.”

restart option

This will restart the system, and probably the black screen issue disappears. While restarting the system, if the Windows prompts you to save any open file, use arrow keys to save it or don’t save as per your preference.

Solution 3. Enter the Safe Mode on Windows 10 to Fix Black Screen

You can repair Windows 10 install black screen by repairing it in safe mode with the below steps:

Step 1: Reach the “install now” screen and click on “repair.”

arrow pointing repair

Step 2: Reach advanced options and click on “safe mode.”

Here if you get the message that installation can’t be completed in safe mode, press Shift + F10. You will be directed to the command prompt. Open device manager by typing devmgmt.msc and disable display adaptors.

Check are you able to boot your system normally now? If your Windows installation completes and you can boot the system normally, then update display drivers and then restart your computer. The problem might have fixed.

Solution 4. Unplug unnecessary USB equipment

The connected external devices can also cause Windows 10 install black screen. Follow the below steps to fix it:

Step 1: Unplug all the connected external devices

Step 2: Restart your computer

Step 3: If the problem is resolved, plug all the devices back to the system. But do this one by one to determine the faulty external drive. First, try to update the drivers of the device that is creating error. If this does not work, try replacing it.

Solution 5. Remove the Software or Programs Installed Recently

If you are getting the black screen after installing any software, programs, or Windows update recently, then this could be the reason for the black screen after installing windows 10. There are chances that the installed programs are not compatible with your system or Windows. Remove the recently installed updated with these steps:

Step 1: Open control panel and reach programs and features.

Step 2: Look for the latest installed programs. Right-click on the respective program and then select “uninstall.”

uninstall option

Step 3: Now restart your system and see whether the black screen disappears or is it still there.

If the screen is returned back to normal, it signifies the installation of any incompatible software. But if you are still viewing the same black screen, proceed to the next solution.

Solution 6. Update your graphics card driver

An outdated graphics card driver can also cause a black screen. Update it with the below steps:

Step 1: Log in with safe mode and click on start then move to the control panel.

Step 2: Click on the option “system and security” and search for updates.

Step 3: Install the updates if you see any while checking for updates.

Solution 7. Uninstall any installed Windows theming software from the third party

Any of the installed Windows theming software from any third party can cause a black screen. Uninstall them to fix the Windows install black screen.

Step 1: Start computer in safe mode.

Step 2: Right-click on your taskbar and select task manager

task manager selected

Step 3: Click on “file” then on “run new task

run new task

Step 4: Now type services.msc and click on OK after you check the box.

create new task

Step 5: Select “App Readiness” in pop-up services

app readiness

Step 6: Startup type should be “disabled,” click on apply and then OK.

app readiness properties

Step 7: Restart the computer to see if the problem is fixed.

Solution 8. Log in using a different account

Any corrupted Windows profile can also cause a black screen. Log in to your system using different user through safe mode to check it. If you are able to log in without seeing any black screen, this means that your previous account has some problem. Replace the problematic user account folder with the working user account. Proceed it with the below steps:

Step 1: Restart your system in Safe Mode.

Step 2: Login with working account.

Step 3: Go to C:\Users\{***}\AppData\Local\Microsoft then Windows -> Caches. Replace *** with a working user account name.

Step 4: Copy folder Caches.

Step 5: Login with your corrupted user account.

Step 6: Proceed to C:\Users\{***}\AppData\Local\Microsoft then Windows -> Caches. Replace *** with the broken user account name.

Step 7: Replace the broken folder with the working user account folder.

But if you do not have working account, create a new account with these steps:

Step 1: Your windows account needs to be an administrator. If it is not, activate it with the below steps:

Step 2: Click “Start” and then “Settings.”

start and settings option highlighted

Step 3: Click on accounts

accounts selected

Step 4: Click on “Other people” and then tap on “add someone else to pc.” Now follow the instructions on screen.

options selected

Step 5: Log into account and see if the black screen is resolved.

Solution 9. Reset your PC

If you are not able to fix the Windows install black screen try resetting computer. Here is how you can reset it:

Step 1: Reset computer in safe mode and click on start -> settings

start and settings highlighted

Step 2: Click on “Update and Security”

update and security

Step 3: Click on recovery

recovery highlighted

Step 4: Now click on “get started” in reset this pc. Follow the instructions on-screen to reset pc.

get started highlighted


Part 2: What to do if Windows 10 just keeps black screen and won’t boot up?

After trying all the above solutions, if the screen remains black or while resetting PC if you lose your data, then do not worry. You can recover it with the best data recovery software.

Recoverit Data Recovery is an excellent software with the highest recovery rate. It can recover data of any size that is lost under various scenarios. Follow the below steps to recover data from a crashed computer.

Download and install the recovery software Recoverit on a different computer that works normally. Now create a bootable media on that computer.

Step 1: Create USB Bootable media

Launch Recoverit on other computer that is working fine and select the option “recover from crash computer.” After making the selection click on “Start.”

crash computer recovery

Connect the USB to the computer and create a Bootable media. When the system recognizes the drive, click on “Start.” Now, select the attached USB and then click on “Create.”

create usb bootable drive

You will get a message to format the selected USB drive and select the USB. But remember, all the stored data will be deleted. So make sure you have a backup. After clicking on the format, a firmware starts getting downloading. This software is embedded in other hardware devices and is vital for creating a bootable drive.

download firmware

After downloading the firmware, the formatting of connected USB begins. Then the creation of bootable media starts. Do not eject the USB until the process of creating a bootable media completes.

bootable drive created

Step 2: Booting from USB

Connect bootable media - USB drive to your computer that is displaying a black screen. Start and press the BIOS key to select the bootable media and boot your system.

Step 3: Recovering data

When the computer boots from the created bootable media, click on data recovery or hard disk copy.

If you are selecting data recovery, select the disk to begin the scanning and connect a drive to your computer. When the scanning completes, select the location to save your recovered data. Select hard drive connected to your computer and then click on “recover.” All the data will be recovered from the computer to a hard drive. When the recovery completes, it displays the message – file recovery completed.

If you select hard disk copy, click on the copy directory option and connect the drive to your computer. Select the connected drive and click on “copy.” You will see the process of copying data from your computer to a hard drive. When the process completes, it displays the message.

Preview data when the recovery process completes and save it to your preferred location.


The Bottom Line

Windows install black screen is the error that users experience while installing or after installing Windows 10. The reasons for this black screen can be any. We have discussed the possible causes of black screen and solutions it.

While trying the solutions if your data gets lost, we recommend recovering it with the Recoverit Data Recovery. It is the best software with the highest recovery rate. You can create bootable media to boot your computer from it and perform the recovery process.

We hope our guide helps you fix the black screen issue!

David Darlington

staff Editor

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