Commonly referred to as the Black Screen of Death, the black screen appearing on your Windows 10 computer before login is a problem that our readers have been reporting lately. Most people who experience this issue report that they are unable to sign in to their laptops and computers, which is very inconvenient. This problem can also be very frustrating because most traditional ways to repair the device don’t seem to yield any results.
One reader wrote to us describing this problem in great detail. She said that she tried to open the Task Manager to try and diagnose the problem, but nothing happened. She even tried to use the Windows Key+ P to try and refresh the screen to no avail, leading her to write to use seeking a solution to this problem. It is important to note that this problem can be caused by a number of issues, but regardless of the causes there are a few things that you can try to fix it. In this article, we take a look at some of these solutions.
Most people who have reported the Windows 10 Black screen before login say the problem occurred just after a Windows 10 update. The update, particularly updates 1809, 1903 and 1909 have caused this issue. And since Windows has been slow to offer solutions, the following are just some of the most effective ways that we’ve found to fix this issue.
In previous versions of Windows, it was possible to press F8 repeatedly during boot to boot the computer in Safe Mode. But you may have noticed that this option is no longer available with Windows 10. Instead, you get the “Recovery Environment” which we can use to enable safe mode and diagnose the problem before fixing it.
The following simple steps will help you enable safe mode on your Windows 10 computer via Recovery Environment;
Step 1: Turn on the computer
Step 2: Once you see the Windows logo appear on the screen, press and hold the power button for 5-10 seconds to force the computer to turn off.
Keep in mind that the timing for this action has to be prefect or the process simply won’t work. So, take care to only press the power button as soon as the Windows logo appears.
Step 3: Now repeat step 1 and 2 three times. By the third repetition, your computer will boot into the recovery environment.
Step 4: The screen titled “Automatic Repair”, click on the “Advanced Options” button
Step 5: In the next interface that appears, click on “Troubleshoot” and then select “Advanced Options”
Step 6: Then click on “Startup Settings” (if you don’t see “Startup Settings” click on “See More Recovery Options” and it will be listed there.
Step 7: Click on “Restart” and the computer will reboot with “Startup Settings” on the blue screen. Press 5 or F5 to select the “Safe Mode with Networking”.
This will allow you to be able to Uninstall and Reinstall your Graphics Driver which could fix the problem.
The Black Screen of death is usually and very easily fixed by uninstalling and reinstalling the graphics driver. But to do this safely, the computer needs to be in Safe Mode. Use the steps above to reboot the computer in Safe Mode and then follow these simple steps to do it;
Step 1: Once the computer is in Safe Node with Networking option, you should be able to see the desktop. Click on “Start” and the type in “This PC” in the search function. When the result appears, right click on it and then select “Properties”
Step 2: The “System” window will appear. Click on “Device Manager” at the top left of the window. And when the “Device Manager” window opens, scroll down to locate “Display Adapters” and then click on the arrow to expand the drop-down menu.
Step 3: Your display adapter should be listed here. Locate it and then left click on it to select it. Press “Delete” on your keyboard to delete the adapter. When Windows 10 asks if you would like to uninstall the driver, click on “Yes” to confirm the action.
Step 4: Reboot the computer to see if the problem is gone. If the Windows 10 Black screen has been issue has been fixed, your computer will automatically reinstall the graphics driver after a successful reboot.
Disabling fast boot is another way that you can easily fix this problem. But there are three ways to disable fast boot depending on your current circumstances. They include the following;
1. Boot in Safe Mode with Networking Mode so you can access the Command Codes on this article
You can disable fast boot by entering several commands in Command Prompt. Since these commands can be long, it is never advisable to try and type them it. Copying and pasting them into the command prompt window is the best option and to be able to access the codes, your computer will need to have internet access. Therefore boot the computer in safe mode with networking as we did in the first method above and then follow these simple steps to disable fast boot;
Step 1: Open the Start menu and then type in “cmd” in the search function. Right click on “Command Prompt” when it appears in the search results and then choose “Run as Administrator.”
Step 2: Copy the following command in full
powercfg -h off
REG ADD "HKLM\SYSTEM\CurrentControlSet\Control\Session Manager\Power" /V HiberbootEnabled /T REG_dWORD /D 0 /F
Step 3: Paste the copied command into the command prompt window and press “Enter” to execute the command.
Step 4: Reboot the computer to see if the problem has been fixed.
2. If you are in Safe Mode but you don’t have access to the Internet
If your computer is in safe mode without the networking option, then you will need to access the above command from another computer or write it down and type it into the command prompt window. It is important to note that the command will not work unless it is typed in exactly as is. Once you’ve successfully entered the command, reboot the computer to see if the problem is gone.
3. If your Computer Won’t boot in Safe Mode and you still get the Black Screen
Sometimes the computer can still show the black screen even when you follow the steps to boot it in safe mode. If this happens, you may need to get the device in the Recovery Environment again before disabling fast boot manually using Command line. Follow these simple steps to do it;
Step 1: Turn off the computer
Step 2: As soon as you see the Windows Logo on the screen, press and hold the power button for at least 5-10 seconds to turn it off.
Step 3: Repeat the first two steps three times and by the third time, the computer will boot in “Recovery Environment”
Step 4: Select “Advanced Options” in the window that appears
Step 5: Click on “Troubleshoot” and then select “Advanced Options > Command Prompt” in the next interface.
Step 6: The black command prompt window will open. Type in the commands above exactly as they appear and then press “Enter” on your keyboard to execute the command.
Step 7: When the process is complete, press the power button on the PC to forcefully turn off the computer. Turn it back on and the computer should reboot normally.
Moreover, you can also learn how to fix Windows 10 black screen after login.
Like every other highly invasive procedure that you may attempt on your computer, trying to fix the black screen before login in Windows 10 can cause data loss. For most people, data loss represents a situation that they can do very little about. The prevalence of data recovery tools is helping with the data loss issue and one of the best data loss tools to recover data from Windows 10 is Recoverit Data Recovery. Its features are designed to make the data recovery process as seamless and possible. These features include the following;
Recoverit Data Recovery supports all types of files and file systems including NTFS and FAT file systems
To use Recoverit Data Recovery to recover lost data on your computer, follow these simple steps;
Step 1: Launch Recoverit on your Computer
Begin by downloading and installing the program on to your computer. To launch it after successful installation, locate the program’s icon on your computer’s desktop and double-click on it.
Step 2: Select a Location
Once the program is open, the first thing you need to do is select the drive with the data that you need to recover. In the main window, you should see a list of all the drives available on your computer.
Click on the specific drive with the missing data to select it and then click on “Start” to continue.
Step 3: Scan the Selected Location
Recoverit will immediately begin scanning the selected drive for the missing data. The scanning process can take a while depending on the size of the selected drive.
You can press the “Pause” or “Stop” button to discontinue the scan if you see the files you are looking for.
Step 4: Preview and Recover
The program will display all the files in the next window. To preview a specific file, click on it and a thumbnail will appear on the right panel.
Once you click on “Preview” a preview window will open, allowing you to preview the file.
You can then click on “Recover” to save the previewed file.
The solutions above are the most effective ways to fix a Windows 10 Black screen before login. Follow the steps to implement the solutions as required. As always, share your thoughts with us in the comments below on this topic and other issues and we’ll do our best to help.