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How to Fix Black Screen in HP Laptop?

Is your HP laptop's screen stuck on black? This guide provides step-by-step solutions to fix the black screen issue, helping you regain access to your files and programs.
David Darlington
David Darlington Originally published Jun 19, 24, updated Nov 26, 24

HP laptops are known for their reliability and performance, but even these high-quality devices can sometimes encounter issues, such as the dreaded black screen. A display problem in HP laptop can be a frustrating problem, as it can prevent you from accessing your files, applications, and even the desktop. If you're facing a black screen or blank screen HP laptop, don't panic.

In this article, we'll explore the potential causes behind the HP laptop black screen issue and provide you with easy-to-follow instructions to get your HP laptop up and running again. Whether it's a software glitch, hardware malfunction, or a simple connection issue, we'll guide you through a series of troubleshooting steps to resolve the black screen in HP laptop.

So, let's dive in and bring your laptop back to life!

In this article
    1. Fix 1: Fix connection issues with the monitor
    2. Fix 2: Hard Reset the HP laptop
    3. Fix 3: Restart the Explorer.exe Process via Task Manager
    4. Fix 4: Disable Fast Startup
    5. Fix 5: Disable App Readiness
    6. Fix 6: Roll back the display driver/adapter (via Safe Mode)
    7. Fix 7: Perform a System Restore
    8. Fix 8: Re-insert the memory modules
    9. Fix 9: Use HP Emergency BIOS Recovery Feature

Error: Black Screen HP Laptop

The black screen HP laptop error is when your laptop's screen goes completely black, and you can't see anything on it. This means you can't access any of your files, programs, or even the desktop. It's a frustrating problem that can happen for many different reasons.

What Causes Black Screen in HP Laptop?

There can be several reasons why your HP laptop might be experiencing a black screen issue. Here are a few reasons causing the black screen in HP laptop:

  • 💻Hardware issues: Problems with the display cable, graphics card, or other hardware components can lead to a black screen.
  • 📍Software glitches: Software bugs, corrupt system files, or incompatible drivers can also cause the black screen issue.
  • 🔋Power management issues: Incorrect power management settings or a drained battery can prevent the display from turning on.
  • 🥵Overheating: If your laptop overheats, it might shut down the display to prevent further damage.
  • 🔌Loose connections: Loose connections between the display and the motherboard can result in a black screen.
  • 🚨Faulty System Update: A faulty or incomplete system update can also lead to black screen in HP laptop issue.

Understanding the root cause of the problem is crucial for finding an effective solution. Now, let's dive into the various fixes you can try to resolve the black screen issue on your HP laptop.

How to Fix Black Screen in HP Laptop: 9 Simple Fixes

Here are a few tried and tested fixes that you can try to resolve the black screen in HP laptop issue.

This table gives you a quick overview of the possible causes and the corresponding fixes you can try to resolve the black screen issue on your HP laptop.

FixHelps in Resolving
Fix 1: Fix connection issues with the monitorHardware issues with display cable, graphics card, or other components
Fix 2: Hard Reset the HP laptopPower management issues, drained battery
Fix 3: Restart the Explorer.exe Process via Task ManagerSoftware glitches, corrupt system files
Fix 4: Disable Fast StartupFast Startup feature causing display issues
Fix 5: Disable App ReadinessApp Readiness feature interfering with display
Fix 6: Roll back the display driver/adapter (via Safe Mode)Incompatible or faulty display driver
Fix 7: Perform a System RestoreUnknown or complex software/system issues
Fix 8: Re-insert the memory modulesLoose connections between display and motherboard, faulty memory module
Fix 9: Use HP Emergency BIOS Recovery FeatureBIOS corruption or issues

Now, let's discuss each of these fixes in detail that will help you in troubleshooting the black screen in HP laptop problem.

Fix 1: Fix connection issues with the monitor

If your HP laptop is connected to an external monitor, try the following steps to fix the HP black screen issue:

Step 1: Disconnect the external monitor and restart your laptop.

Step 2: If the laptop screen is still black, reconnect the external monitor and try pressing the Windows key + P to switch between display modes.

HP laptop display settings

Step 3: If the issue persists, try connecting the external monitor to a different port or using a different cable.

Fix 2: Hard Reset the HP laptop

Sometimes, a simple hard reset can resolve the black screen issue. Here's how to fix the "HP laptop not starting up black screen" issue:

Step 1: Disconnect the power cable and remove the battery (if removable).

hard reset HP laptop

Step 2: Press and hold the power button for at least 15 seconds to drain any residual power.

Step 3: Reconnect the battery and power cable, then turn on your laptop.

Fix 3: Restart the Explorer.exe Process via Task Manager

The Explorer.exe process is responsible for managing the desktop and other user interface components. If this process crashes or becomes unresponsive, it can cause a black screen.

Here's how to fix the "HP laptop screen black but still running" issue:

Step 1: Press Ctrl + Shift + Esc to open the Task Manager.

Step 2: Navigate to the "Processes" tab and look for the "Windows Explorer" process. Right-click on it and select "Restart."

windows task manager

If you can't access the Task Manager, try pressing Ctrl + Alt + Delete to open the Windows Security screen, and then select "Task Manager" from there.

Fix 4: Disable Fast Startup

The Fast Startup feature in Windows can sometimes cause display issues, including a black screen. To disable it:

Step 1: Press the Windows key + R to open the Run dialog box. In the textbox "control" and hit Enter.

Step 2: Navigate to "Power Options" and click "Choose what the power buttons do." Click "Change settings that are currently unavailable."

disable fast startup

Step 3: Scroll down and uncheck the "Turn on fast startup" option. Click "Save changes" and restart your laptop.

Fix 5: Disable App Readiness

App Readiness is a feature that preloads applications to improve startup times. However, it can sometimes interfere with the display and cause a black screen. To disable it and fix my HP laptop screen is black issue, follow these steps:

Step 1: Press the Windows key + R to open the Run dialog box. Type "services.msc" in the Run box and press Enter.

windows services

Step 2: Scroll down and find the "App Readiness" service. Right-click on "App Readiness" and select "Properties."

app readiness service

Step 3: Change the "Startup type" to "Disabled." Click "Apply" and "OK," then restart your laptop.

disable app readiness

Fix 6: Roll back the display driver/adapter (via Safe Mode)

If a recent driver update has caused the black screen issue, you can try rolling back the display driver or adapter to a previous version. To do this, you'll need to boot your laptop in Safe Mode:

Step 1: Restart your laptop and repeatedly press the F8 key (or the key combination specified in your laptop's documentation) to enter the Advanced Boot Options menu. In the Startup Settings, you can either select "Safe Mode" or "Safe Mode with Networking" (if you need internet access).

safe mode with networking

Step 2: Once in Safe Mode, right-click on the Start menu and select "Device Manager." Expand the "Display adapters" section and right-click on your graphics card or display adapter.

roll back drivers

Step 3: Select "Properties," then click the "Driver" tab. Choose "Roll Back Driver" and follow the on-screen instructions.

If the roll-back option is not available, you can try uninstalling the current driver and reinstalling an older version from your laptop manufacturer's website.

Fix 7: Perform a System Restore

If none of the above fixes work, you can try performing a System Restore to revert your system to a previous state when it was functioning correctly. Here's how to resolve the "HP laptop turns on but screen is black" issue:

Step 1: Press the Windows key + R to open the Run dialog box. Type "rstrui" and press Enter to open the System Restore window.

open system restore window

Step 2: Select "Choose a different restore point" and click "Next." Select a restore point from the list that predates the black screen issue.

choose a restore point

Step 3: Follow the on-screen instructions to complete the System Restore process.

note
Note: System Restore will not affect your personal files, but it may remove or change some program settings or installed applications. .

Fix 8: Re-insert the memory modules

In some cases, a loose or faulty memory module can cause a black screen issue. To check if this is the problem, you can try reseating the memory modules:

Step 1: Shut down your laptop and disconnect the power cable and battery. Locate the memory module compartment (refer to your laptop's documentation for instructions).

HP laptop memory modules

Step 2: Carefully remove the memory modules and inspect them for any visible damage. Clean the memory module slots with compressed air or a clean, dry cloth.

Step 3: Re-insert the memory modules firmly and securely. Reconnect the power cable and battery, then turn on your laptop.

Fix 9: Use HP Emergency BIOS Recovery Feature

If the black screen issue persists even after trying the above fixes, it's possible that the problem lies with your laptop's BIOS (Basic Input/Output System). In such cases, you can use the HP Emergency BIOS Recovery feature to restore your BIOS to its default settings.

Here's how to fix the black screen in HP laptop issue:

Step 1: Turn off your computer. Ensure the AC adapter is connected. Press and hold the Win + B keys. While holding these keys, press the Power button. After 2-3 seconds, release the Power button but keep holding Win + B. Listen for beeps; the HP BIOS Update screen should appear.

Step 2: If the BIOS screen doesn't appear, try the same steps with Win + V keys. Ensure the Power button is held for only 2-3 seconds. Follow on-screen instructions if any boot issues occur.

If necessary, use a USB recovery drive.

Step 3: Once the BIOS recovery is done, click "Continue Startup" to restart your computer.

bios recovery hp

By using the HP Emergency BIOS Recovery feature, you can reset your laptop's BIOS settings and potentially resolve any BIOS-related issues that might be causing the black screen problem.

How to Recover Lost Data Due to Black Screen?

While trying to fix the black screen problem, you might be scared of losing important files saved on your HP laptop. Don't worry! There's a great tool called Wondershare Recoverit that can help you get back lost or deleted files. Wondershare Recoverit is an easy-to-use and trustworthy file recovery software that works with over 1000 different file types, like documents, photos, videos, audio files, and more.

Moreover, with advanced algorithm, Recoverit can also help you under serious conditions, such as a computer that won't boot, the blue screen of death (BSOD), and even the dreaded black screen of death.

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Here's how you can recover your data after resolving the black screen issue:

Step 1: Install Recoverit on a working computer. Launch Recoverit on a working PC and select the "System Crashed Computer" option.

wondershare recoverit

Step 2: The next step is to create a bootable drive. For this, connect a blank USB drive to your PC. Hit the "Create" button to start.

create a bootable drive

Step 3: Recoverit will now display a prompt on the screen asking whether you want to format the drive or not. Tap "Format" to confirm your action.

format bootable drive

Step 4: Wait for the process to be completed.

recoverit data recovery process

Step 5: Now, connect the bootable drive to the crashed PC (one which is facing black screen in HP laptop problem). Follow the on-screen instructions to recover data.

recover data using recoverit

Recoverit offers several advanced features, such as file preview, and support for various file systems, making it an excellent choice for data recovery in various scenarios, including HP laptop black screen issues.

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Tips to Avoid Display Problem in HP laptop

The solutions mentioned above can help you fix the black screen issue on your HP laptop, it's always better to prevent such problems from occurring in the first place. Here are some tips to help you avoid black screen errors:

  • Keep your laptop updated: Regular software and driver updates can help prevent compatibility issues and ensure smooth performance.
  • Avoid overheating: Make sure your laptop has proper ventilation and cooling. Clean the fans and vents regularly to prevent overheating.
  • Manage power settings: Adjust your power settings to balance performance and battery life, and avoid aggressive power-saving modes that can cause display issues.
  • Be cautious with external devices: Disconnecting external devices like USB drives or external monitors while your laptop is running can sometimes cause display problems.
  • Perform regular maintenance: Regularly scan for viruses and malware, defragment your hard drive, and delete temporary files to keep your system running smoothly.

Conclusion

A black screen on your HP laptop can be a frustrating experience, but with the right approach and solutions, you can resolve the issue and get your laptop back up and running. In this comprehensive article, we've covered various causes of the black screen problem and provided step-by-step solutions to help you fix it.

Additionally, it's important to prioritize data recovery and to have a reliable tool like Recoverit at hand. This powerful software can help you recover lost or deleted files, even after a system crash or black screen issue, giving you peace of mind and reducing the risk of data loss.

By following the tips and solutions outlined in this article, you can effectively troubleshoot and fix the black screen issue on your HP laptop, ensuring a smooth and uninterrupted computing experience.

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FAQ

  • Can a black screen issue be caused by a virus or malware?
    Yes, in some cases, a virus or malware infection can cause display issues, including a black screen. It's essential to run a reliable antivirus program and perform a full system scan to detect and remove any malicious software that might be causing the problem.
  • Why is my laptop showing blank screen?
    It could be due to hardware issues, such as a faulty display cable, a malfunctioning graphics card, or a loose connection between the display and the motherboard. Software glitches, corrupt system files, or incompatible drivers can also cause the display to go blank. It's important to systematically troubleshoot and identify the root cause to apply the appropriate fix and resolve the blank screen problem on your laptop.
  • Will a hard reset or system restore affect my personal files?
    A hard reset should not affect your personal files, but it's always a good idea to back up important data before attempting any troubleshooting steps. A system restore, on the other hand, can potentially remove or change some program settings or installed applications, but it should not affect your personal files.
  • Can overheating cause a black screen issue?
    Yes, overheating can cause a black screen issue on your HP laptop. If your laptop is running too hot, it might shut down the display to prevent further damage. Ensure that your laptop has proper ventilation and cooling, and clean the fans and vents regularly.
David Darlington
David Darlington Nov 26, 24
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