Why Won't Videos Play on My Android Phone Anymore?

Learn how to fix your Android device when it stops playing videos. The steps detailed here are simple and effective.

Apr 30,2020 • Filed to: Photo/Video/Audio Solutions • Proven solutions


Looking at several android forums shows many users complaining that their Android devices are no longer playing videos. This may be due to video corruption, the use of outdated and uncertified software on their phones among other issues. This article shows you how to solve these issues and get your videos playing once more on your android device.

Part 1. What Do Videos Not Playing on Phone Mean

There are times when your android phone suddenly stops playing videos. These may be videos that you have recorded and stored on your SD card or videos streaming from sites like YouTube. There are various reasons why your Android device suddenly stops playing videos.

These range from corruption of the video files themselves, playing videos using uncertified or untrusted apps, outdated Android OS, malware or virus attacks on your device among many others.

This article will show you how you can fix video not playing on your android phone and you may once more enjoy video entertainment when you are on the move.

Part 2. Why Won’t Videos Play on My Phone?

As mentioned earlier, there are several reasons why video won’t play on your Android device. Below are some of the major causes of this error.

Cause type 1. Video files get corrupted.

When a video file gets corrupted, there is a change to the header, file format, or other structural changes within the video file. This may make the video not play altogether, or there will be parts where it will get stuck and then jump to a different section after a while.

Some of the reasons why videos get corrupted include:

Cause Type 2. Outdated Media Player

As the Android OS develops further, some features are updated and may not work well with outdated media players. An outdated media player may not recognize a codec or format recorded on the latest Android version for one reason or another. Similarly, connection protocol to some video streaming sites may require that you have the latest media player tools.

Cause Type 3. Damaged storage device, low systems resources and security

If you store your videos on an SD card, there are chances that it could be damaged. Damage on an SD card can be caused by many factors, such as:

Mishandling your Android device may cause physical damage to the SD card. Make sure that you do not drop your device, or place it in liquids which can not only affect the SD card, but also the Internal Storage device.

Some malicious websites offer video download that have malware that can cause damage to the SD card.

Playing videos when you have low system resources can also cause the video not to play. I this case, there is no damage to the SD card, but the device does not have enough memory for the video playback app to run.

Removal of the SD card on many occasions can cause physical damage to the sensitive device. It is best to install an SD card once and then use a USB cable to transfer files from one device to your computer.

You should try and clear the cache and temporary files from your device regularly.

It is crucial that you update security features on your Android device in order to protect against videos not playing on your Android device. Install antivirus that will stop malware from infecting your device.

Updating your Android OS makes sure that you get patches and bug fixes which stop malware and viruses from changing crucial system files. When these files are changed, the device will not behave normally, and this may include refusing to play video files.

Make sure that you use verified apps on your android device. Downloading APK files and apps from uncertified providers can cause system failure. Use apps that have been certified by Google Play Store.

Part 3. How to Fix Not Playing Videos on Android Phone

There are several ways in which you can fix the videos not playing on Android phone error. The solutions involve both fixing corrupted videos and also repairing the Android OS and updating media player files.

Solution 1. Video Files Get Corrupted

Video files get corrupted when they are transferred poorly, downloaded over a bad internet connection or stored in a bad sector of your SD card.

Wondershare Video repair is a great tool for repairing corrupted video files so they can be played normally once more. But when you use Wondershare for phone video repair, you need to first transfer the video to your computer.

Wondershare Video Repair comes with robust features which include:

With two capable video repair modes, you can repair simple video errors using the basic mode and critical video faults with the advanced mode. Here are the steps to follow when repairing your corrupt videos:

Step 1. Transfer Android video to your computer

Connect your Android device to your computer using the original USB cable and transfer the corrupted videos to your desktop or other preferred location.

Step 2. Add corrupted video

Launch Wondershare Video repair and add videos to the tool by either:

The fact that the tool can edit multiple formats is great since you can add many videos of the same or different formats for batch repair purposes.

upload the corrupted videos

Step 3. Repair corrupted videos

Proceed and click on the “repair” button and then wait for the repair process to be completed. You will be asked whether you want to preview the video before saving it. Click on “OK” to proceed.

repair the broken videos

Step 4. Preview the repaired video

Be sure that your video has been repaired by click on the triangle to preview the video file. This way you know whether it is OK or you need to use the advanced mode.

preview if the video can be played

Step 5. Add sample video via Advanced Mode

If the preview above shows that the video was not fully repaired, choose “Advanced Repair” for a deeper scan and repair of the video. Click on the folder icon next; this will allow you to add a sample video or the same format as the corrupted video. This is the file that will be used when repairing the corrupted video.

add sample video for repair

To proceed with the advanced repair, click on "Repair". You must manually save this video since advanced repair mode cannot do this automatically. When prompted, click on "Yes" or "No" as you would wish.

Step 6. Save the repaired video

When you are saving the final repaired video, make sure that it is sent to a different destination folder from the original. This ensures that there is no corruption of the repaired video.

Choose the “Recover” button to save the video to the local disk, or choose, “New Folder” followed by “Recover” to save to a new destination which you may rename as you wish. Be patient as the video is repaired and saved.

save and play videos

Solution 2. Update Media Player

Update your Media player so your videos can play well on the Android device. VLC media Players for Android, MX Player, and BS Player are some of the best. Follow the simple steps below to update your media player.

Step 1 – Log into your Google Play Store account and then navigate to “My Apps & Games”.

 updating or installing media player

Step 2 – Find the media player that you are using and then click on the “Update” button.

Step 3 – Click on “Install” and wait for the media player to be updated.

Solution 3. Fix Outdated Android OS and security apps

If your Android OS is not up-to-date, then your videos may not pay as they should. Here are some of the simple steps to use when updating your Android OS and any security app that you have on your device. The steps will vary from one device to another.

Step 1 – Go to “Settings” and then navigate downwards until you get to “About device” or “System”. Click on it followed by “System Updates”.

Updating Android OS

Step 2 – Proceed and install the listed Android OS updates.

There are times when videos will not play on your Android device due to errors in the internal file hierarchy or low available resources to play the video. Here are two ways in which you can rectify these two scenarios.

Method 1: Reboot/ Restart your device

Restarting the device will help restore file hierarchy and structure. This will solve the problem and your videos will play well once more.

Step 1 – Press and hold the power button for a few seconds until the screen displays options to restart or power down.

Step 2 – Tap on the “restart/reboot” option and wait for a short while as the device powers down and restarts once more.

Now you may try and play your videos once more.

Method 2: Clear the Cache

Sometimes, there are too many temporary files stored in the cache of your device. These files may come from your browsing history as well as using apps on your device. When the cache gets filled up, it reduces the memory available to play your videos. This is why you must clear the cache regularly.

Step 1 – Depending on your device, go to “Settings" and Navigate down to “Apps & Notifications”.

Step 2 - Click on the app you use for playing videos, and then navigate to “Memory Usage”.

Step 3 – Choose “Clear Cache” to remove all cached files.

This method may be a bit tedious if you have to clear the cache for all the apps in your device. An alternate and fast method is to use third-party phone management apps, which will help you clear the combined caches for all apps on your Android device.

Part 4. How to Prevent Videos Not Playing on Android Phone

There are certain procedures that you must maintain so you ensure that your videos are played easily on your Android device. Here are some of them:

Closing Words

When videos stop playing on your Android device, there is no cause for alarm. Using the steps outlined above, you can update the system and media player apps so they operate normally. You may also clear the cache to free up system resources so they play videos well, or restart the android phone to restore file hierarchy and structure. Use Wondershare Video Repair to repair corrupted videos on your Android device.

Eleanor Reed

staff Editor

0 Comment(s)
Home > Resources > Photo/Video/Audio Solutions > Why Won't Videos Play on My Android Phone Anymore?