How to Fix Dell Laptop Black Screen Problem?

Is your Dell laptop black screen causing you trouble? Want to know how to fix Dell Black Screen? Go through this guide and learn how to resolve the black screen problem as soon as possible.

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Apr 23, 2023 • Filed to: Windows Computer Solutions • Proven solutions

Have you ever come across a Dell laptop black screen after login? If yes, and you are worried that the problem might not get fixed, then relax. We are here with all the solutions that you need to fix the Dell computer's black screen. Regardless of which Dell laptop or computer you own, in this article, we will explain the possible causes and solutions for the black screen problem.

And for additional measures, we are also providing you with an ultimate data recovery solution. Let's start now.

In this article

Part 1: Possible Causes of a Dell Laptop Black Screen:

Before resolving the Dell black screen problem, we must know the possible causes. So, here we are listing the reasons:

The most apparent reason could be overheating. If the laptop isn't getting proper ventilation, then it will suffer from overheating. Overuse of the CPU for a long time could also lead to overheating of the system. Such as using a CPU-intensive program or game running for a long time could overheat the system, and the screen will go black eventually.

If you are experiencing the issue after starting up the laptop and the black screen appears after 10 or 15 minutes, then it is a sign of hardware failure.

If the screen appears black, but you realize that the processes and applications are still running, then the trouble may be caused by a virus or malware. If this is the cause, the black screen will be limited to a particular application instead of the entire system.

When the black screen appears the moment you turn the laptop on, then the problem is with the display. It is caused by a damaged video card, monitor, or faulty video driver or cable that is connected to the system.

Part 2: How To Solve The Dell Laptop Black Screen Problem?

Instead of complaining that the Dell Inspiron black screen doesn't go away, try looking for solutions on the internet. Here are the top methods that are most likely to fix the issue.

1: Update Your Graphics Drivers:

Whenever you run into a Dell monitor black screen problem, the first fix is updating the Graphics drivers. Just follow the steps below to update the graphics drivers:

open driver properties

If the problem lies with the graphics driver, then it will be fixed right away. If not, try other methods.

2: Force Shut Down Your Laptop:

When the Dell black screen appears after login, and now it is stuck, you can't use the usual way to restart the system. Here's what you should do:

3: Boot to the Safe Mode:

If the force restart doesn't work to fix the Dell XPS 13 black screen, then you should try booting up the system into Safe Mode. With Safe Mode, we can carry out basic troubleshooting and fix the problem.

Step 1: Enter the Recovery Mode by pressing the Shift and F8 key during startup before the Windows logo appears on the screen.

Step 2: In the Automatic Repair screen, choose Advanced Options and navigate to Troubleshoot > Advanced Options > Startup Settings > Enable Safe Mode and hit the "Restart" button.

enable safe mode and restart

Step 3: As the system boots in Safe mode, head to the device manager again and then try updating the OS or graphics drivers to get rid of the black screen.

update driver

4: Restart Your Explorer.exe Process:

The Explorer.exe process manages all processes currently running on the laptop. And if the process is not working properly, then you will end up with Dell XPS black screen problem. So, you need to resolve the issue by restarting the process. The steps are given below:

Step 1: Press Ctrl + Shift + Esc keys at the same time to open the Task Manager. In the window, switch to the Details Tab (or Processes Tab in Windows 7).

Step 2: There, you will find the explorer.exe process. At the right-side bottom of the window, you will see the End Task option. Simply select the process and hit "End Task."

end process in task manager

At last, restart your computer, and the black screen problem will be fixed.

5: Reset or Update BIOS:

One primary reason for Dell XPS 13 black screen with no logo is corrupted BIOS settings or an outdated BIOS version. Here's how you can fix it.

Step 1: Restart your laptop and when you see the Dell logo, press F2 or F12 keys several times until the Entering Setup screen appears.

Step 2: Again, press F9 to load default settings and then press the ESC key to exit BIOS. Make sure that you select the "Save and Exit" option before you hit the Enter key to save the changes and exit BIOS.

reset bios

Now allow your system to reboot, and the BIOS settings will reset. In order to update the BIOS, you need to visit the Dell Support page and choose the right version.

6: Perform Hard Reset:

When the Dell desktop black screen doesn't seem to get fixed, then a hard reset could be useful. Performing a hard reset means removing all power sources from the laptop and rebooting it. The steps are simple:

Hopefully, one of these fixes will resolve your problem, and you will be able to use the device once more. By the way, you can also learn how to fix the green screen of death.

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Part 3: Recover Lost Data From Dell Laptop After The Black Screen

With the above methods, you can fix the Dell laptop's black screen issue easily. However, there are chances that you might fail to fix the black screen issue and can't boot into Windows successfully. But, how can we access the lost data on the computer? you don't even have to worry about that now as Recoverit Data Recovery software is here. This software assists in the retrieval of all kinds of data and files. The software allows you to access data in binary form and restore it anywhere you want. Whether you lost files due to some random error or system crash, there is always a possibility that you can get everything back with just one click.









Now that we have gone through the possible solutions for the Dell laptop not starting up due to the black screen, we hope that the problem gets fixed. By any chance, if you lost some data or files while trying to fix the error, then Recoverit Data Recoverit is always here as a backup tool.

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