Dec 06, 2024 • Filed to: Answer Hard Drive Problems • Proven solutions
Q: How to fix WD my passport Ultra not detected?
I am a frequent user OF WD my passport ultra. There is an issue with my WD My Passport Ultra from the past few days, whenever I try connecting it to my computer it is not detected by my system. The WD external hard drive simply doe does not show on the computer. I don't know the cause of the issue, but it is disturbing me. I am lacking in many things because I have really important stuff saved in my passport Ultra and want to open is as soon as possible. I'm using windows 10, if there are any solutions to solve wd my passport not showing up in windows 11/10, I surely want to know."
Yes, surely this issue is devastating as people all around the world use wd my passport Ultra frequently. People have really important content saved in these drives. Encountering this issue could just put a break to their running work. The issue might have several reasons but there is no need to be tensed in this situation. The causes may be numerous but concerning that solutions are also there. In this guide, multiple solutions are present which are user friendly and can easily be tried. However, you will have an overview of WD my passport Ultra before we proceed to the solutions.
To understand the methods properly you must have a briefing about WD my passport ultra. It surely helps you in properly executing all the methods given in the guide below. WD My Passport Ultra is a kind of external hard drive. The main unique factor in this hard drive is that it contains a large capacity and a very distinctive design. There are particularly three kinds of capacities for WD My Passport Ultra. It comes in very big capacity, like 1 terabyte, 2 terabytes, and 4 terabytes. You can store any type of data like doc files, photos, videos, music, and many more. The WD My Passport Ultra is surely attractive when it comes to its features.
This drive is easily available to be formatted for multiple operating systems like Windows 10, Windows 8.1, Windows 7. These are the most commonly used operating systems in this time of the century. The drive comes in 3 years limited warranty which gives you a lot of relief. In case, you find any issue, you can certainly replace it. Thousands of people around the world use this WD My Passport Ultra for their sacred purposes.
You surely are aware of all the features which WD my passport Ultra attains. Now, it is time for you to go through the actual methods to resolve your issue of WD my passport Ultra not detected. There is a total of 6 methods to fix WD my passport not showing up on Windows PC, follow each one of them carefully. Every method contains distinctive steps, make sure you follow the one which suits your situation the most. If you are a Mac user, you can check the fixes for WD my passport not showing up on Mac.
In situations where you are unable to detect your hard drive. The first and finest method to resolve the issue is to plug it to another USB port. You may think that your drive is problematic but mostly it's the port which has the issues, you can solve the issue by following these steps:
If you have already checked your USB port and all the ports are not recognizing the WD my passport Ultra, you can try changing the USB cable. In some cases, the USB cable becomes faulty and the computer becomes hesitant in recognizing the WD my passport Ultra drive. So, you can get a new USB cable to attach your hard drive with the computer. Make sure you try the USB cable with every port. Sometimes, the cable and the port both have issues, it is better to be on the safe side.
If you have checked all the hardware problems like a USB port and cable. Then, it is time for you to change the drive letter to ensure that your WD my passport Ultra is detected by the computer. You can surely use the Windows built-in tool of Disk management to tackle this problem and change the drive letter. Disk management allows the user to make several alterations when it comes to managing partitions and disks. You can use this to shrink the partition, format partition, and change drive letter as well. Follow the steps to change the drive letter and abolish this issue:
The USB controller is a chip that is responsible for connecting the system with USB drives. You can review the USB controller in the device manager. If you witness a yellow exclamation mark with a universal serial bus (USB controller), you need to understand that the device driver is not properly installed. This can be an issue in your situation. To reinstall the USB controller in your windows 10, follow the steps:
In many situations, the device driver needs to be updated or it has some corruption. You can try updating the WD device driver to resolve your issue. Follow the steps to update your WD device driver:
If you have tried all the methods and are still stuck on this problem, you can try downloading an anti-virus. You can run it and it will detect the virus on your computer and clean it, this will certainly help you.
If the solutions introduced above don’t work, the last thing you can do to fix the WD My Passport Ultra not detected issue is to format the drive, which will erase all the data stored here. So, it’s recommended to backup all the files first.
Recoverit is one of the most effective tools for data recovery. With 95% recovery success rate, it can recover more than 1000 different files from 2000+ types of storage devices. Whether the files are lost due to drive formatting, accidental deletion, or disk corruption, you can quickly restore the files using Recoverit.
How to Recover Data with Recoverit?
1. Download and Install
First, download Recoverit from the official website and install it on your computer. After that, launch the program and go to the Hard Drive and Location section.
2. Scan the File
Select the drive where the lost files were stored, and click on it to start scanning them. It will take a while to complete the scanning. But if you find the file during the scanning process, you can pause and click Recover to get the file back immediately.
3. Preview and Recover
When scanning stops or completes, you can double-click the required file to preview the result. Then click Recover to download it locally. Now, you have recovered the files successfully.
After making a backup of the data stored on the WD My Passport Ultra drive, it’s time to fix the drive cannot be detected issue by formatting. Here are the steps:
There is nothing to worry about if WD my passport Ultra is not detected. You can choose the right method at the right time to solve your problem. Just make sure that you follow every method step by step.
Why is my WD My Passport Ultra not being detected by my computer?
Can a corrupted file system cause my WD My Passport Ultra to not be detected?
What should I do if my WD My Passport Ultra is still not being detected after troubleshooting?
Theo Lucia
chief Editor